NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
16 reportsClear category filterMileage unknown · Jul 15, 2023
Suspension
Rear coil spring is broken. Normal driving conditions and we noticed a significant vibration. Upon inspection of rear suspension we found a broken rear coil spring. I researched this issue and found that VW recalled several other 2015 models for rear coil springs breaking. This is a major safety issue. Currently we cannot use t…
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Rear coil spring is broken. Normal driving conditions and we noticed a significant vibration. Upon inspection of rear suspension we found a broken rear coil spring. I researched this issue and found that VW recalled several other 2015 models for rear coil springs breaking. This is a major safety issue. Currently we cannot use the car due to this safety issue.
NHTSA ODI #11532430
Mileage unknown · Sep 27, 2022
Suspension
Fractured rear coil spring on a 2015 Volkswagen Passat Limited. There is a current recall, 42J5, for various VW's from 2015 to 2019, but not for the Passat. NHTSA Campaign #19V188000 should cover rear coil springs in all VW"s for the years listed. Same defect, same dangers. I have the coil spring and will save it for a reasona…
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Fractured rear coil spring on a 2015 Volkswagen Passat Limited. There is a current recall, 42J5, for various VW's from 2015 to 2019, but not for the Passat. NHTSA Campaign #19V188000 should cover rear coil springs in all VW"s for the years listed. Same defect, same dangers. I have the coil spring and will save it for a reasonable period of time if an inspection of the unit is needed. Contacted VW customer service and was told coil spring would not be covered.
NHTSA ODI #11486766
124,000 miles · Aug 17, 2022
Suspension
The contact owns a 2015 Volkswagen Passat. The contact stated while driving at 60 MPH, he heard an abnormally loud sound coming from the front driver's side of the vehicle. The contact stated upon taking the vehicle to the dealer for a tire rotation, the dealer informed the contact that the front driver's side coil spring was fr…
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The contact owns a 2015 Volkswagen Passat. The contact stated while driving at 60 MPH, he heard an abnormally loud sound coming from the front driver's side of the vehicle. The contact stated upon taking the vehicle to the dealer for a tire rotation, the dealer informed the contact that the front driver's side coil spring was fractured and the rear driver's side coil spring was cracked. The vehicle was taken to an independent mechanic where the front driver's side coil spring was replaced. However, the part for the rear driver's side coil spring repair was not available. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V188000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 124,000.
NHTSA ODI #11479766
Mileage unknown · Aug 2, 2022
Suspension
noise coming from front suspension , brakes sticking once moving from a complete stop and reversing out of park.
NHTSA ODI #11477080
Mileage unknown · Oct 2, 2021
EngineFuel/propulsion SystemSuspension
Engine time chain skipped. Fuel rail leak from regulator(dangerous to drive as it can catch on fire). Suspension problem car shakes over 40mph(alignment and balance did not help), problem due to coils or other components. Mechanic shop checked car and they denied to work on it due to fuel recall.
NHTSA ODI #11435204
Mileage unknown · Aug 12, 2021
Suspension
Rear passenger side wheel area started making a lot of noise. After tire was taken off, found rear coil spring broken and dislodged from proper location. Then looked at drivers side rear coil spring and it was still in proper location but broken. Found replacement part which also fit VW Beetle and VW Jetta which are much small…
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Rear passenger side wheel area started making a lot of noise. After tire was taken off, found rear coil spring broken and dislodged from proper location. Then looked at drivers side rear coil spring and it was still in proper location but broken. Found replacement part which also fit VW Beetle and VW Jetta which are much smaller cars than a Passat. VW does not offer heavier springs.
NHTSA ODI #11428840
Mileage unknown · Jul 23, 2021
SteeringSuspensionUnknown Or Other
For about 2 years my vehicle has been vibrating at the steering wheel. I have replaced the tires twice, have done multiple tire balances, rotations, road force tests, alignments, and have requested multiple inspections of all components associated with the steering assembly. All possible solutions have apparently been insufficie…
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For about 2 years my vehicle has been vibrating at the steering wheel. I have replaced the tires twice, have done multiple tire balances, rotations, road force tests, alignments, and have requested multiple inspections of all components associated with the steering assembly. All possible solutions have apparently been insufficient or they have been found inconclusive. The technicians at the dealership have been unable to identify the cause of the vibration. Due to this, my steering wheel has continued to vibrate for about 2 years. The vibration occurs around highway speeds as well as when braking. I have recorded multiple videos that show this as well as having testament from multiple people, including dealership staff. The vibration has slowly but surely gotten worse over time and I am afraid that something will break and cause me to have an accident or severe injuries.
NHTSA ODI #11426183
108,361 miles · Nov 28, 2020
Suspension
DRIVING ON HIGHWAY WHEN MY DAUGHTER HEARD LOUD SNAP AND CAR REAR END STARTED TO SAG
NHTSA ODI #11376798
Mileage unknown · Dec 2, 2019
SuspensionUnknown Or Other
AT SPEED OF OVER 65MPH. STEERING WHEEL STARTS TO VIBRATE WITHIN 10MINUTES OF DRIVING ON THE HIGHWAY. KEEP RETURNING TO THE DEALER WHICH SAYS THEY HAVE DONE ALL THEY CAN THAT SHOULD HAVE CORRECT THE PROBLEM. BUT AFTER THEY HAVE TRIED FOR OVER 4 TIMES TO CORRECT IT. THE ISSUE STILL THERE.
NHTSA ODI #11286451
17,000 miles · Jul 9, 2019
Suspension
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOT OF UNUSUAL NOISES COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS LEANING TOWARDS THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FOX VALLEY VOLKSWAGEN SCHAUMBURG (847-839-8101, LOCA…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOT OF UNUSUAL NOISES COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS LEANING TOWARDS THE DRIVER'S SIDE. THE VEHICLE WAS TAKEN TO FOX VALLEY VOLKSWAGEN SCHAUMBURG (847-839-8101, LOCATED AT 1000 EAST GOLF ROAD, SCHAUMBURG, IL 60173) WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000. *TR*JB
NHTSA ODI #11230499
Official recalls
7Dec 4, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
May 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Jan 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Oct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Jun 15, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
Consequence & remedy
Consequence: If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
Remedy: Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
Jan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Oct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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