2015 Volkswagen Passat

I TOOK MY VW IN AT 90000 AND IT WAS IN NEED OF A STEERING CLOCK SPRING, HERE I AM 30K MI LATER AND GUESS WHAT. I AM TOLD THIS IS NORMAL BUT I THINK HE SAME BREATH THE MANGER TELLS THE OTHER CUSTOMER NOT TO WORRY ABOUT IT THAT IT WAS ONLY 2015S . 400 BUCKS LATER !!! AND THAT WAS HALF. HOW IS THIS NOT AN ISSUE OR DEFAULT!! I WAS LITERALLY IN THE DRIVE THRU AND HONKED MY HORN NEXT THING J KNOW MY WARNING SYSTEM TELLING ME MY AIRBAGS SUCK.

UPDATE JUNE 2019 - NOW MY CAR HAS 53,000 MILES. MY REPLACED CLOCK SPRING HAS FAILED AGAIN. NO HORN, OR STEERING WHEEL CONTROLS AND THE AIRBAG LIGHT IS ON. THIS IS 8 MONTHS/10 MILES AFTER I HAD IT REPLACED. THIS IS A SAFETY ISSUE. I AM REQUESTING THAT DOT NHTSA INVESTIGATE A SAFETY ISSUE WITH CLOCK SPRING PART ON MY 2015 VW PASSAT, WHICH CONTROLS BOTH THE AIR BAGS AND THE HORN. I PURCHASED THE CAR NEW IN SEPT 2015. I STARTED MY CAR WITH 42,500 MILES AND THE AIRBAG LIGHT CAME ON AND STAYED ON. THE VEHICLE WAS STATIONARY IN A FLAT PARKING LOT THE FIRST TIME I NOTICED THE AIR BAG LIGHT. WHEN I DROVE THE VEHICLE AND TURNED THE STEERING WHEEL THERE WERE CLICKING NOISES COMING FROM THE STEERING WHEEL AREA. WHEN I GOT HOME, I GOOGLED A COUPLE POSSIBLE CAUSES AND SCHEDULED THE VEHICLE IN TO A MECHANIC. BEFORE I COULD GET VEHICLE IN FOR SERVICE, THE HORN AND OTHER STEERING WHEEL CONTROLS WENT OUT. I WAS LEFT WITHOUT AIRBAGS AND A HORN ON A VEHICLE THAT I DRIVE DAILY. THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDS TO BE REPLACED.

CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! CLOCK SPRING FAILURE!!! WHILE MOVING AND EXECUTING A RIGHT TURN A CRUNCHING NOISE WAS HEARD FROM THE CENTER OF THE STEERING WHEEL. THE AIRBAG LIGHT IMMEDIATELY CAME ON. ALSO, THE HORN & ALL STEERING WHEEL BUTTONS/CONTROLS FAILED. THIS CAR WAS PURCHASED A WEEK PRIOR FROM CARVANA. 49,300 MILES ON THE ODO. TOO LATE TO RETURN IT. THE CLOCK SPRING FAILURE MEANS THAT THE AIRBAG SYSTEM IS NOT ACTIVE UNTIL THE PART IS REPLACED, INSTALLED, AND THE SYSTEM IS RESET. A QUICK READ THRU OF THESE NUMEROUS COMPLAINTS FROM MODEL YEAR 2015 SHOW THESE FAILURES OF A SAFETY-CRITICAL PART OVER THE LAST 18 MONTHS ARE NOW OCCURNG WITH INCREASING FREQUENCY. IT IS QUITE OBVIOUS TO ME THAT VWOA/CHATTANOOGA INSTALLED THE SAME DEFECTIVE PART, FROM THE SAME SUPPLIER, THAT FAILS AFTER ABOUT 2.5-3 YEARS IN SERVICE. THIS PROBLEM IS NO DIFFERENT THAN THAT OF THE THOUSANDS OF IDENTICAL FAILURES IN VW PASSAT MODEL YEARS 2012, 2013, & 2014 LEADING TO A RECALL OF THE DEFECTIVE COMPONENT. IMMEDIATE ACTION IS REQUIRED BY DOT TO READDRESS AND RECALL THIS PREVIOUSLY RECALLED PART. VW DEALERS ARE CURRENTLY CHARGING 2015 PASSAT OWNERS BETWEEN $500 AND $800 TO INSTALL A $35 PART. IF THEIR PASSAT IS OLDER THAN 2015, THE PART IS INSTALLED GRATIS AS PART OF THAT RECALL.. VW WILL NOT ACT UNTIL PROMPTED/ORDERED TO DO SO. SOMETHING IS ROTTEN IN WOLFSBURG AGAIN! LET'S QUICKLY ACT BEFORE MORE ARE HARMED/KILLED BECAUSE AN AIRBAG SYSTEM FAILED TO OPERATE WHEN PARAMETERS DICTATED IT SHOULD HAVE DEPLOYED.

I WAS PARKED ON FLAT GROUND WHILE STARTING MY CAR THIS MORNING AND NOTICED THE AIR BAG LIGHT ON THE DASH BOARD STAYED LIGHT. THEN I NOTICED THE STEREO CONTROL ON THE STEERING WHEEL WAS NOT LIGHT AND DID NOT WORK. AT WORK I DID SOME RESEARCH AND FOUND THAT IT COULD BE THE CLOCK SPRING. WHEN I GOT HOME FROM WORK I TESTED MY HORN TO FIND THAT MY HORN DOES NOT WORK. MY VEHICLE HAS 47773 MILES AND I BOUGHT IT NEW. I'M ALMOST POSITIVE IT IS THE CLOCK SPRING AFTER ALL THE RESEARCH I HAVE DONE. I FEEL VW SHOULD EXTEND THE RECALL PAST 2014 BECAUSE IT SEEMS OBVIOUS THAT THE ISSUE CONTINUED INTO 2015 MODELS.

EXCESSIVE INSIDE FRONT TIRE WEAR CAN LEAD TO TIRE FAILURE. FONT END CAN NOT BE PROPERLY ALIGNED BECAUSE THERE IS NO CAMBER ADJUSTMENT. TIRES SHOWED EXCESSIVE WEAR AT 10,000 MILES. TIRES WERE ROTATED AND FRONT END REALIGNED AND THESE TIRES HAVE THE INSIDE ABOUT WORE OUT AFTER 16,000 MILES. THE WEAR SEEMS TO OCCUR WHEN MAKING SHARP TURNS WHEN EXITING ON THE FREEWAY CLOVERLEAF. THE INSIDE WEAR PATTERN WILL BE A DARK BLACK FROM SCUFFING ON THE TURN.