2015 Volkswagen Passat

While driving on the highway my car suddenly began to stall. It lost power later after that & when I got an oil change then tried to drive it later I was stopped by another driver told something is leaking. While driving to a Autozone I noticed the gears jump while shifting from 1 to 2 and I now can’t past 20 mph. I’ve already gotten the camshaft replaced and while researching I learned my cars make and model is being recalled for everything my car is going through. The vin says it’s not eligible for any recalls. Its maintenance is unkept.

Vehicle in question has a dual-clutch automatic transmission with 103,000 miles on the odometer. Transmission failed without warning while turning left onto a major highway from a standing stop -- stuck in 1st gear, it was dangerously slow to get out of other drivers' way, creating a serious road hazard concern. Vehicle had been maintained since new with fluid changes as required but still failed prematurely and without warning of any sort. Dealer inspected the car and stated the transmission needs to be replaced.

Upon further inspection a bushing was needed to be replaced. The bushing that holds the shift connection component together disconnected and popped off the shifting mechanism. The problem was reproduced several times. My safety was at risk, I was pulling into a parking space, put my vehicle in park, my car did not display a 'P' the option was empty (no R or D either was displayed). My car jumped forward and started to go and I was able to hold the brake and pull the emergency brake. I shut the car off after the shifter was stuck into the 'Drive' position. Manually putting the vehicle in park was able to fix the issue. No warning lights or issues prior occurred, the vehicle stuck in drive and it would have caused a crash if I were reversing or elsewhere. The issue happened again after the replacement part, the bushing popped off and the same behavior happened.

MY VEHICLE HAD VW CAM SHAFT SAFETY RECALL 23R1 DONE AND I STARTED HAVE DRIVING ISSUES ERRATIC ACCELERATION, CLUCKING OF TRANSMISSION. THE MAIN PROBLEM IS A 3+ SECOND DELAY IN THE TRANSMISSION WHEN ON A SLIGHT OR MORE OF AN INCLINE. IF YOU DEPRESS THE ACCELERATOR THE CAR STARTS WITH A JERK, IF YOU ADD MAKING A TURN IT SOMETIMES THE VEHICLE SPINS THE WHEELS AND TAKES OFF. I HAVE BEEN TO THE BBB AND THE ARBITRATOR FELT UNSAFE RIDING IN THE VEHICLE. TO REPLACE MY VEHICLE VW WANTS A $5000 OUT LAY OF CASH FOR A PROBLEM THEY KNOW EXISTED (I HAVE THE BBB HEARING RECORDING WHERE THE REP STATES THAT THE VEHICLE DOES NOT DRIVE THE SAME AS IT DID BEFORE THE UPDATE). I HAD NO ISSUES BEFORE THE UPDATE AND NOW I HAVE AN UNSAFE VEHICLE. THE CORRECT REPAIR SHOULD HAVE BEEN A NEW CAM SHAFT NOT REDUCING THE TORQUE OF THE MOTOR AND CAUSING PROBLEMS IN SOME VEHICLES. I AM WRITING TO YOU BECAUSE THEY SHOULD HAVE NEVER RETURNED VEHICLES BACK TO CUSTOMERS KNOWING THEY CHANGED THE WAY THE VEHICLE RUNS. WHEN MY VEHICLE WAS IN FOR REPAIRS AND I DROVE A 2016 PASSAT AND A 2016 JETTA THEY HAD NO ISSUES. WHEN THEY ASKED ME TO DRIVE A VEHICLE THE SAME AS MINE 2015 PASSAT LIMITED IT DROVE THE SAME WAY. AGAIN I DON'T FELL SAFE IN THE VEHICLE AND HAD TO RENT A VEHICLE TO DRIVE UP TO NEW YORK TO ATTEND MY FATHERS FUNERAL. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO PASSENGERS IN THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.