The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had …
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The contact owns a 2015 Volkswagen Passat. The contact stated that while driving at various speeds, the vehicle sputtered intermittently. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that fuel was leaking into the engine compartment, causing engine failure. The contact stated that the dealer had repaired the vehicle and possibly cleaned the engine. The dealer had informed the contact that the engine would last 4-6 months before complete engine failure. The vehicle was returned to the contact; however, while driving approximately 35 MPH, the vehicle sputtered and then lost power. The vehicle was restarted after several attempts to continue driving. The vehicle was returned to the dealer but was not repaired. The dealer suggested that a new vehicle be purchased. The contact searched online and became aware of NHTSA Campaign Number: 15V028000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.
NHTSA ODI #11715795
120,000 miles · Sep 30, 2024
Fuel System, Gasoline
The contact owns a 2015 Volkswagen Passat. The contact stated that fuel was leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, East Dallas Volkswagen (12635 Lyndon B. Johnson F…
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The contact owns a 2015 Volkswagen Passat. The contact stated that fuel was leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, East Dallas Volkswagen (12635 Lyndon B. Johnson Fwy., Garland, TX 75041); where it was diagnosed that the fuel pump was leaking fuel and that the gasket and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
Consequence & remedy
Consequence: If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
Remedy: Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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