NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
88 reportsClear category filter167,000 miles · May 20, 2022
Air BagsElectrical System
The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced; however, the clockspring part was on backorder. …
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The contact owns a 2015 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced; however, the clockspring part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that an ETA for parts was not available. The failure mileage was approximately 167,000.
NHTSA ODI #11465466
Mileage unknown · May 12, 2022
Air BagsElectrical System
Clockspring broke when making a turn in the drive-thru pharmacy. Loud pop, then lost all power to steering wheel. Horn does not work, none of the controls work and the airbag is not guaranteed to work. Car has been at dealership for 5 months waiting for a repair. No ETA for 5 months now....
NHTSA ODI #11464326
Mileage unknown · Apr 12, 2022
Air Bags
The car have received the airbag replacement per the takata airbag recall approximately 2 years ago, as of Jan 29 2022, the clock spring has failed shortly after hearing the crunching sounds as I steered the vehicle. immediately airbag light came on, horn and steering wheel buttons wont work at all. we took the car in and VW con…
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The car have received the airbag replacement per the takata airbag recall approximately 2 years ago, as of Jan 29 2022, the clock spring has failed shortly after hearing the crunching sounds as I steered the vehicle. immediately airbag light came on, horn and steering wheel buttons wont work at all. we took the car in and VW confirmed that was a failed part. They even mentioned that the clock spring itself is new along with the airbag. fast forward few months and we still are waiting for the clock spring. I even contacted my trusted vendor that sells only OEM parts and they have one in stock, exact same part number and VWoA refused to reimburse me if I am to buy it. this is a serious safety concern! I cant even use my horn at all to warn rude drivers that cuts me off almost everyday. we have 3 children to think about!
NHTSA ODI #11460602
Mileage unknown · Apr 5, 2022
Air BagsSteering
While at the dealership for other emission related warranty items, the vehicle clock spring broke which disabled the driver side air bag, the horn and other steering wheel related controls. This occurred in late December 2021. The replacement part was on back order with no definitive delivery date provided. As of today, 4/5/22, …
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While at the dealership for other emission related warranty items, the vehicle clock spring broke which disabled the driver side air bag, the horn and other steering wheel related controls. This occurred in late December 2021. The replacement part was on back order with no definitive delivery date provided. As of today, 4/5/22, the item is still on backorder with no estimate date for parts.
NHTSA ODI #11459653
Mileage unknown · Mar 14, 2022
Air BagsElectrical SystemForward Collision Avoidance
During a left hand turn a loud "pop" occurred in the steering wheel while illuminated the Air Bag error light and disabled the horn and all steering wheel controls. I called Volkswagen about the errors and was transferred around on phone system, hung up on while transferring, message left with no contact back. While searching on…
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During a left hand turn a loud "pop" occurred in the steering wheel while illuminated the Air Bag error light and disabled the horn and all steering wheel controls. I called Volkswagen about the errors and was transferred around on phone system, hung up on while transferring, message left with no contact back. While searching online have found numerous air bag recalls with clock spring issues but this model is not showing it although it is obvious it has failed. The car is not currently safe to drive and is parked, I currently own 4 of these VW TDI Passat's and need this addressed. Thank You
NHTSA ODI #11456657
Mileage unknown · Feb 18, 2022
Air Bags
The clock spring in my VW Passat has failed twice, leaving my horn and drivers side airbag inoperable. By not having an airbag and horn creates a safety hazard to myself as the driver if I were to be involved in a head on collision and the other drivers as I cannot notify them via a honk of the horn. This VW part has a past of f…
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The clock spring in my VW Passat has failed twice, leaving my horn and drivers side airbag inoperable. By not having an airbag and horn creates a safety hazard to myself as the driver if I were to be involved in a head on collision and the other drivers as I cannot notify them via a honk of the horn. This VW part has a past of failing and recalls. There is just not a specific recall on my VIN. The part is on “back order” making a resolution almost impossible.
NHTSA ODI #11452806
Mileage unknown · Jan 19, 2022
Air Bags
PART OF TAKATA AIR BAG. AIR BAG LIGHTS ON IN DASH. VEHICLE LISTED FOR AIRBAG RECALL. BUT NOT WHEN ITYPE IN VIN. RECEIVED AIR BAG SETTLEMENT LETTER BUT WHEN I GO TO REGISTER, RECALL ONLY GOES TO 2010 VW PASSAT. AS STATED 2015 PASSAT IS LISTED FOR AIR BAG RECALL
NHTSA ODI #11448014
Mileage unknown · Jan 14, 2022
Air Bags
There was a prior recall for airbags, which was supposedly fixed, however it is doing the same thing as it did before it was fixed.
NHTSA ODI #11447495
Mileage unknown · Jan 13, 2022
Air Bags
Clockspring has failed causing my airbag light to come on. This is a common safety problem for these cars.
NHTSA ODI #11447340
Mileage unknown · Jan 7, 2022
Air Bags
Steering wheel controls, such as volume control, song control, Bord computer control stopped working, Airbag light came on. As turning steering wheel a clicking sound is heard and the horn doesn’t work. Basically any electronic control and connection from steering wheel to steering shaft including safety Airbag and acoustical …
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Steering wheel controls, such as volume control, song control, Bord computer control stopped working, Airbag light came on. As turning steering wheel a clicking sound is heard and the horn doesn’t work. Basically any electronic control and connection from steering wheel to steering shaft including safety Airbag and acoustical warning device (horn) are not working. Has been reported to VW Service via phone, been inspected and confirmed by VW dealer. No further action or reaction so far from VW.
NHTSA ODI #11446562
Official recalls
7Dec 4, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
May 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Jan 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Oct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Jun 15, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Passat vehicles manufactured May 18, 2015, to May 21, 2015. The affected vehicles have a brake line at the left rear wheel area that may not have been properly tightened.
Consequence & remedy
Consequence: If the brake line was not properly tightened, it may leak brake fluid, causing a reduction in braking performance, lengthening the distance needed to stop the vehicle and increasing the risk of crash.
Remedy: Volkswagen has notified owners, and dealers will tighten the brake line fitting, free of charge. The recall began on June 11, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 47M3.
Jan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Oct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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