NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
168 reports70,000 miles · Feb 5, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING DRIVEN APPROXIMATELY 50 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS T…
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TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE BEING DRIVEN APPROXIMATELY 50 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS GUARANTEED COMPENSATION, BUT ONLY IF THE MECHANIC USED VOLKSWAGEN MANUFACTURED PARTS. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11066968
80,000 miles · Jan 29, 2018
Electrical SystemFuel/propulsion System
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE ELECTRICAL POWER CONSUMPTION. THE CONTACT STATED THAT THE BATTERY HAD TO BE REPLACED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REP…
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TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE ELECTRICAL POWER CONSUMPTION. THE CONTACT STATED THAT THE BATTERY HAD TO BE REPLACED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11065594
100,981 miles · Jan 23, 2018
Electrical SystemExterior Lighting
WHILE CHANGING THE PASSENGER-SIDE LOW-BEAM BULB, I FOUND WIRING TO ALL THREE BULB HOLDERS MISSING INSULATION, HAVING EXPOSED WIRES. EVEN THE INTACT INSULATION IS VERY BRITTLE WHERE THE MINIMAL MOVEMENT OF THE WIRES, NECESSARY TO REPLACE ANY OF THE BULBS, CAUSES MORE INSULATION TO BREAK AWAY FROM THE BULB WIRING. THERE IS NO WI…
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WHILE CHANGING THE PASSENGER-SIDE LOW-BEAM BULB, I FOUND WIRING TO ALL THREE BULB HOLDERS MISSING INSULATION, HAVING EXPOSED WIRES. EVEN THE INTACT INSULATION IS VERY BRITTLE WHERE THE MINIMAL MOVEMENT OF THE WIRES, NECESSARY TO REPLACE ANY OF THE BULBS, CAUSES MORE INSULATION TO BREAK AWAY FROM THE BULB WIRING. THERE IS NO WIRE WRAP, ELECTRICAL TAPE, NOR HEAT SHIELDING ON ANY OF THE WIRES WITHIN THE HEADLIGHT ASSEMBLY, LIKE WHAT I SEE ELSEWHERE WITHIN THE WIRING LOOM UNDER THE HOOD. WHETHER THE DAMAGE TO THE WIRES IS INITIALLY FROM HEAT BUILD-UP WITHIN THE HOUSING OR ABRASION AGAINST ANY OF SEVERAL STAMPED METAL PIECES INTERNAL TO THE HOUSING, THE RESULT IS UNSAFE. IF EACH LIGHT WERE INDIVIDUALLY FUSED, THEN THE WIRE GAUGE USED WOULD BE SUFFICIENT FOR A 55-WATT (HALOGEN) BULB. HOWEVER, THE WIRE GAUGE IS NOT ENOUGH TO SURVIVE ANY SHORTING OF THESE WIRES, EITHER DIRECTLY AGAINST EACH OTHER OR THROUGH ANY METAL WITHIN THE HOUSING, BECAUSE IT WOULD HAVE TO PASS ENOUGH CURRENT TO BLOW THE COMMON FUSE. LOSING A LIGHT SEEMS PALE IN COMPARISON TO THE RISK OF AN ELECTRICAL FIRE UNDER THE HOOD. A QUICK GOOGLE OR YOUTUBE SEARCH REVEALS THIS PERSISTENT ISSUE OVER MANY MODELS AND YEARS OF VW, AUDI, AND OTHER MANUFACTURERS USING SIMILAR HELLA OR VALEO LIGHTING COMPONENTS. I HAVE NOW EXPERIENCED THIS ON BOTH HEADLIGHTS ON MY 08 TOUAREG, WHICH I COMPLETELY REWIRED, AND NOW ON BOTH SIDES OF MY 08 PASSAT. VOLKSWAGEN DOES NOT HAVE ANY SUPERCEDED PART FOR THE HEADLIGHT ASSEMBLIES, WHICH MEANS THEY HAVE NOT FIXED IT. AS OPPOSED TO BUYING A REPLACEMENT HOUSING (~$340 EACH) WITH THE EXACT SAME SPECIFICATIONS, I WILL REWIRE THESE HOUSINGS WITH LARGER WIRE, HEAT-RESISTANT SHIELDING AND LOOM WRAP TAPE, JUST AS I HAD TO DO ON MY TOUAREG. ANY OTHERS NOT SO MECHANICALLY INCLINED ARE TRAPPED WITH A POOR DESIGN THAT HELLA, VALEO, AND VW HAVE NOT RESOLVED.
NHTSA ODI #11064304
144,863 miles · Jan 20, 2018
Fuel/propulsion SystemUnknown Or Other
RECALL #17V509 FUEL PUMP CONTROL MODULE 8/16/17 I HAD TO HAVE THIS REPAIRED 1/6/18 AS IT WAS CAUSING MY CAR TO SHUT OFF WHILE DRIVING AND NOT START. THE FOLLOWING WAS REPAIRED FUEL PUMP IN TANK WITH HIGH PRESSURE, MODULE, WASHER, FUEL PUMP CONTROL UNIT, FUEL PUMP CONTROLLER. THE VEHI
NHTSA ODI #11063879
120,000 miles · Jan 18, 2018
Electrical System
MANY TIMES THE CAR WON'T START. AFTER MANY TRIES, IT MAY START, BUT I HAVE BEEN LEFT IN VERY COLD AND UNSAFE PLACES WITHOUT THE ABILITY TO START THE CAR. I FEEL LIKE THIS IS AN ONGOING ISSUE FOR THESE CARS AND VW SHOULD OFFER AN INEXPENSIVE OR FREE FIX FOR THIS.
NHTSA ODI #11063419
160,000 miles · Jan 14, 2018
EngineFuel/propulsion SystemPower Train
I WAS ON THE HIGHWAY WITH MY CAR IN MOTION WHEN MY CAR BEGAN TO SPUTTER AND STALL FORCING ME TO PULL OVER AND HAVE MY CAR TOWED HOME, WHERE IT ONLY STARTS AFTER TURNING OVER MULTIPLE TIMES AND WILL NOT SHIFT GEARS PROPERLY DUE TO AN IMPROPER FUEL PUMP NOT GIVING THE ENGINE ENOUGH FUEL.
NHTSA ODI #11062752
113,517 miles · Jan 13, 2018
Engine
THE TIMING CHAIN TENSIONER FAILED CAUSING EXTENSIVE ENGINE DAMAGE RESULTING IN A REPAIR ESTIMATE OF 4500
NHTSA ODI #11062547
150,871 miles · Jan 5, 2018
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE VEHICLE EXPERIENCED SEVERE VIBRATION AND A LACK OF ENGINE POWER WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFAC…
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TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE VEHICLE EXPERIENCED SEVERE VIBRATION AND A LACK OF ENGINE POWER WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN JACKSON (5320 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,871. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11060741
101,000 miles · Dec 22, 2017
Fuel/propulsion System
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE OIL PRESSURE AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FINDLAY NORTH VOLKSWAGEN (7500 W AZURE DR, LAS VEGAS, NV 89130, (702) 982-4800) WHERE THE OIL WAS CHANGED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE CHECK ENGI…
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TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE OIL PRESSURE AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FINDLAY NORTH VOLKSWAGEN (7500 W AZURE DR, LAS VEGAS, NV 89130, (702) 982-4800) WHERE THE OIL WAS CHANGED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE CHECK ENGINE AND OIL PRESSURE INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO FINDLAY NORTH VOLKSWAGEN WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11056092
97,000 miles · Dec 20, 2017
Fuel/propulsion System
THE VW PASSAT IS UNDER RECALL FOR THE FUEL PUMP MODULE. THEY DO NOT HAVE A FIX YET AND THIS HAS BEEN SINCE AUGUST. I HAVE BEEN WITH A CAR THAT DOES NOT RUN. WHEN THIS FIRST STARTED THE DEALERSHIP KEPT SENDING ME AWAY NOT KNOWING WHAT THE PROBLEM WAS, THEN WE LEARNED ABOUT THIS RECALL AND IT IS EXACTLY WHAT IS HAPPENING TO OUR CA…
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THE VW PASSAT IS UNDER RECALL FOR THE FUEL PUMP MODULE. THEY DO NOT HAVE A FIX YET AND THIS HAS BEEN SINCE AUGUST. I HAVE BEEN WITH A CAR THAT DOES NOT RUN. WHEN THIS FIRST STARTED THE DEALERSHIP KEPT SENDING ME AWAY NOT KNOWING WHAT THE PROBLEM WAS, THEN WE LEARNED ABOUT THIS RECALL AND IT IS EXACTLY WHAT IS HAPPENING TO OUR CAR. THE CAR WILL NOT RUN FOR MORE THAN 5 MIN. IT STALLS OUT. THE CAR WILL START OKAY AND AS SOON AS YOU BEGIN TO DRIVE YOU CANNOT PUMP THE GAS THE ENTIRE CAR TURNS OFF, THIS HAPPENED TWICE IN THE MIDDLE OF THE STREET TRYING TO GET TO A MECHANIC. THIS PART (FULE PUMP MODULE) CAUSES OUR BATTERY TO DRAIN WHICH HAS ALSO CAUSED OUR ALTERNATOR TO GO OUT. WE HAVE REPLACED THE ALTERNATOR BUT WE PUT IN A NEW BATTERY AND AS SOON AS WE DID THIS THE FUEL PUMP MODULE DRAINED IT AGAIN AND IT CONTINUES TO STALL EVERY 5 MIN, AT A POINT IT WILL NOT EVEN START. THIS HAS BEEN SINCE AUGUST AND VW HAS TOLD US THEY STILL DO NOT HAVE A REPAIR AND NOT ETA (LADY SAID IT COULD BE MONTHS TO YEARS!)
NHTSA ODI #11055807
Official recalls
4Mar 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Aug 16, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Feb 10, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
May 28, 2008
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Consequence & remedy
Consequence: AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗