2008 Volkswagen Passat

I BOUGHT THE CAR AROUND MID-SEPTEMBER 2019. I'VE BEEN DRIVING IT SINCE AND JUST RECENTLY, I'D SAY DECEMBER 9TH, 2019 TO BE EXACT, GOT A LETTER IN THE MAIL SAYING MY VEHICLE HAD A RECALL FOR THE AIRBAG. I WENT ONLINE TO THE CAR BRANDS WEBSITE AND LOOKED UP MY EXACT CAR TO VERIFY. UPON DOING THIS, I DISCOVERED IT HAD A SECOND RECALL FOR THE FUEL PUMP. I TOOK THE CAR IN FOR THE FREE REPAIRS, ONLY TO BE TOLD THAT THEY CAN'T FIX THE FUEL FUMP ISSUE AS MY CHECK ENGINE LIGHT IS ON. FROM WHAT I'VE BEEN TOLD BY A MECHANIC I WENT TO, THE LIGHT IS ON DUE TO A LEAK IN MY VACUUM PUMP. HE SAID IT'D COST ABOUT $600 FOR PART AND LABOR, BUT THAT THIS FIX ISN'T EXTREMELY IMPORTANT AND THAT MY CAR SHOULD RUN WELL ENOUGH WITHOUT THIS FIX. ME BEING BROKE, I DIDN'T GET IT FIXED. WELL, NOW THAT I'M HERE TO GET MY RECALL PARTS FIXED, I'M BEING TOLD I CAN'T GET ONE OF THEM FIXED, AND I'D HAVE TO PAY AROUND $124 FOR A DIAGNOSIS OF WHY THE CHECK ENGINE LIGHT IS ON, OR PAY THE ESTIMATED COST TO FIX WHAT'S CASUING IT (WHICH I'D ONLY KNOW IF I ALLOWED THE DIAGNOSIS). SO NO MATTER WHAT, I'D HAVE TO PAY MONEY, OR JUST NOT GET MY FUEL PUMP, WHICH WAS RECALLED, FIXED. IS THIS SOMETHING THEY CAN DO? SEEMS UNLIKELY THEY'D HAVE TO CLEAR THE LIGHT TO FIX THE FUEL PUMP...

REFERENCE NTSA VEHICLE SAFETY RECALL NUMBER 08V235000. IT IDENTIFIES A ENGINE SURGE AND RESULTANT VEHICLE SURGE FOR VW PASSATS IN THE YEAR 2008. I RECENTLY PURCHASED A 2008 VW PASSAT LUX WAGON AND HAVE HAD THIS HAPPEN TO ME AT LEAST 6 TIMES SINCE THE END OF JUNE WHEN I BOUGHT THE CAR. MOST RECENTLY, A LADY WAS WALKING IN FRONT OF MY CAR IN A CROSSWALK, I HAD STOPPED FOR. AS I BEGAN TO LET OFF THE BRAKE, THE CAR LUNGED FORWARD ABOUT A FOOT, BEFORE I STOPPED IT AGAIN. WE WERE BOTH NOTICEABLY SHAKEN BY WHAT HAD JUST HAPPENED. I TRIED REPORTING THIS INCIDENT AND THE RECALL TO MY LOCAL DEALER, VW OF OLYMPIA< WA> ONLY TO BE TOLD IT DID NOT APPLY TO MY SPECIFIC VIN. I WENT ON TO CONTACT VW CARES ONLY TO BE TOLD THE SAME THING. I DID FILE A REPORT WITH THEIR CASE NUMBER 190810111. THIS SITUATION MAY NOT HAVE BEEN APPARENT TO MY SPECIFIC VIN WHEN THE CAR WAS NEW AND THE RECALL WAS ISSUED. NOW 12 YEARS AND 137K MILES LATER, THERE IT IS. PEOPLE ARE GOING TO GET HURT OR EVEN KILLED IF THIS IS NOT DEALT WITH.

TL* TAKATA RECALL. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD AND THEN TOWED TO THE OWNER'S RESIDENCE. THE CONTACT WAS NOT NOTIFIED, BUT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). JOE HOLLAND VOLKSWAGEN (150 MACCORKLE AVE SW A, SOUTH CHARLESTON, WV 25303, (304) 744-1561) WAS CONTACTED, BUT DID NOT RESPOND WITHIN A REASONABLE TIMEFRAME TO ADDRESS THE TWO RECALL REPAIRS. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

"STEERING COLUMN LOCK DEFECTIVE" WARNING DISPLAYS ON THE OBD PANEL REGULARLY, YET RANDOMLY SINCE PURCHASING VEHICLE. BOUGHT IN 2011 ODOMETER 5,989, NOW IN 2019 60,000 MI. HAVE REPORTED THIS TO VW DEALER MULTIPLE TIMES DURING SERVICE MAINTENANCE. ALWAYS TOLD THAT NO CODE POPS, AND NO RECALL HAS BEEN ISSUED. YET IT OCCURS REGULARLY CAUSING THE VEHICLE NOT TO START. ON ONE OCCASION, VEHICLE DID START WHILE WARNING WAS ON DISPLAY, ATTEMPTED TO EXIT PARKING LOT, AND WHILE MOVING FORWARD STEERING WAS UNRESPONSIVE. SHUT OFF VEHICLE AND RESTARTED. WARNING DID NOT REAPPEAR. IF YOU REFERENCE - SAFERCAR.GOV - THERE ARE HUNDREDS TO THOUSANDS OF COMPLAINTS THAT DISCUSS THIS SAME FACTORY DESIGN FLAW; SOME CONSUMERS REPORT VEHICLE SHUTTING DOWN AT HIGHWAY SPEEDS WITH THIS DEFECT. ALL HAVE THE SAME QUANTRY: VW WILL NOT ADDRESS. A VOLUNTARY RECALL WAS ISSUED WITHOUT NOTIFICATION TO OWNERS IN USA. IT LIMITED MODEL/YEARS AND IMPOSED AN EXPIRATION DATE, EVEN THOUGH IT MAY AFFECT ALL B6 PASSATS MADE DURING 2005-2010. APPARENTLY, AN OPEN RECALL WAS ISSUED FOR UK OWNERS. MY CONCERN IS THAT THIS DEFECT HAS SERIOUS IF NOT FATAL SAFETY CONCERNS THAT VW IS BEING ALLOWED TO PASS ON AT THE BUYERS EXPENSE. (DEALER QUOTES RANGE FROM $1,500-2,000 AND ABOVE) NOW THAT VW IS MANUFACTURING IN THE US I AM URGING THIS AGENCY TO REINVESTIGATE THIS MANUFACTURE DEFECT AFFECTING SAFE OPERATION. I DO HAVE DATE/TIME STAMPED PHOTOS OF THIS OBD WARNING DISPLAY. IF VW WANTS TO ENJOY CONTINUED MANUFACTURING IN THE US THEN THEY SHOULD BE MADE ACCOUNTABLE FOR REPLACING DEFECTIVE STEERING COLUMN SYSTEMS THROUGH OPEN RECALL TO US BUYERS. THIS HELD TRUE FOR EMISSIONS VIOLATIONS (US STANDARDS VS UK) SHOULDN'T US BUYERS BE GIVEN THE SAME SAFETY CONSIDERATION AS UK BUYERS.

DURING AN UNRELATED SERVICE, MY ENGINE WAS DIAGNOSED WITH A TIMING CHAIN PROBLEM. THE SERVICE PERSONNEL INDICATED THAT MY TIMING CHAIN HAS EXTENSIVE WEAR AND WILL FAIL AT SOME POINT IN THE NEAR FUTURE. THE ENGINE ONLY HAS 75,000 MILES. THIS SHOULD NOT BE HAPPENING WITH THE LOW MILES ON THE VEHICLE. UPON RESEARCH, I FOUND THAT A GOOD NUMBER OF OTHER VOLKSWAGEN VEHICLES ARE HAVING THE SAME ISSUE. VOLKSWAGEN HAS DENIED ANY ASSISTANCE WITH THE PROBLEM. THIS IS A SAFETY ISSUE AND A DEFECT WITH THE ENGINE. I FEEL THAT A RECALL SHOULD BE DONE BY VOLKSWAGEN TO REMEDY THE MANY VEHICLES WITH THIS PROBLEM.

HELLO NHTSA I HAVE A 2008 VOLKSWAGEN PASSAT THAT WAS RECALLED ABOUT AN AIRBAG THIS TO ME WAS UNSAFE I TRIED TO GET IT FIXED A SOON AS POSSIBLE,GETTING TO THE VOLKSWAGEN DEALERSHIP I LEAVE MY PASSAT TO THEM TO FIX IT LIKE THE LETTER I RECEIVED IN THE MAIL SAID I WOULD PAY ANYTHING OUT OF POCKET, I GET MY CAR IN LESS THAN AN OUR SUPPOSEDLY FIXED MY AIR BAG BUT BIT ONLY DID THEY CHANGE MY AIR BAG BUT THEY TAMPERED WITH A FEW OTHER THINGS ONE OF THEM BEING THE FUEL PUMP CONTROL MODUEL BECAUSE ACCORDING TO THEM THE CARS PARTS WHERE ALL RECALLED,NOW I'M GETTING TO MY COMPLAIN I TOOK MY CAR IN IN GOOD CONDITION NOW MY CAR TURNS OFF AT RANDOM TIME BEING IN THE STREET OR IN THE FREEWAY DRIVING WHEN I FILL IT UP WITH GAS I HAVE TO STRIP ON MY ENGINE FOR IT TO TURN ON OR IT WON'T START,ALSO THE CAR KEEPS MARKING TIRE PRESSURE EVERY DAY I USED THIS CAR BEFORE I TOOK IT INTO VOLKSWAGEN , MY CAR WAS NOT LIKE THIS I GAVE THEM A CALL TO MAKE AN APPOINTMENT BUT I DON'T REALLY TRUST THE PEOPLE WHO I BELIEVE MESSED UP MY VEHICLE IT IS IN THE BAKC NOW SITTING U CAN CONTACT ME AT (XXXX) MY NAME IS (XXXX) THANSK YOU FOR YOUR TIME PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY WIFE AND I PURCHASED A 2008 VW PASSAT 2.0 SEDAN NEW FROM A VW DEALERSHIP AND RECENTLY (WITHIN THE PAST 6-8 MONTHS THE AIR BAG LIGHT CAME ON FROM TIME TO TIME). BECAUSE THE VEHICLE IS NOT A PRIMARY VEHICLE FOR ME OR MY WIFE IT IS SELDOM DRIVEN, BUT ABOUT 2 TO3 MONTHS AGO I NOTICE THE AIR BAG LIGHT COMING ON WHICH IMMEDIATELY CONCERNED ME AND I REMEMBER HEARING ABOUT THE TAKATA AIR BAG RECALL, BUT DUE TO MY/MY WIFE WORK SCHEDULE IT WAS HARD TO GET TO A DEALER, BUT I RECALL RECEIVING NOTIFICATIONS, BUT I HONESTLY WILL HAVE SEARCH FOR THEM. ANYWAY I TOOK THE VEHICLE TO HAGERTY VOLKSWAGEN AND THEY TOLD ME THAT I MISSED THREE(3) FACTORY RECALLS AND IF I WANTED THEM DONE NOW I WOULD HAVE TO PAY OUT MY POCKET. THE AIR BAG LIGHT IS ON, I AM AFRAID OF BEING INJURED SERIOUSLY OR KILLED. THE DEALERSHIP SAYS IT'S THEY CAN DO ABOUT THE ISSUE BECAUSE THE VEHICLE IS ONE WHICH WAS NOT TAGGED AS NEEDING ATTENTION, THAT'S MIGHTY NICE THAT MIKE HAGERTY OF ORLAND PARK FEELS THAT WAY. WHAT I WANT KNOW IS DOES THE NHTSA FEEL THAT CAR MANUFACTURE ARE SO HONEST THAT IF A TAX PAYING AMERICAN CITIZEN SHOULD BASE ON THE WORD OF A GLOBAL MANUFACTURE WHO ALREADY HAS BEEN CAUGHT USING DEFECTIVE PARTS. I RECEIVED SOMETHING ABOUT A RECALL, I EXPECT THAT THE NHTSA HAS ENOUGH EXPERIENCE AS TO CORRECT THE MANUFACTURE TO REPAIR A CLEARLY DANGEROUS SITUATION IN WHICH AND OTHERS MAY PERISH FROM AN UNFORESEEN EXPLOSIVE STEERING DEFAULT THAT THE MANUFACTURE AND TAKATA ARE MAKING EVERY EFFORT TO AVOID ANY RESPONSIBILITY/LIABILITY BY SIMPLY DENYING A FAULTY BAG WAS PLACED IN THIS PARTICULAR VEHICLE. I HAVE ALWAYS LOOK UPON EVERY INDIVIDUAL AS AN EQUAL, I WOULD APPRECIATE IT IF WHOM EVER PROCESSES THIS COMPLAINT. I DO NOT WANT TO DIE IN A CAR THAT I PAID FOR ACCORDING TO THE CONTRACT THAT I SIGNED, CAN VOLLKSWAGEN OF AMERICA AND IT PARENT COMPANY DO THE SAME. I PRAY YOUR AGENCY WILL REPRESENT ME.