NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
168 reports18,850 miles · Aug 2, 2010
Engine And Engine Cooling
INTERMITTENT PROBLEM THAT CAUSES ENGINE TO WANT TO CONTINUE WORKING INSTEAD OF IDLE WHILE FOOT ON BRAKE AND GEAR IN DRIVE. RPMS BETWEEN 8-10K. APPEARS TO HAPPEN IN HOT AFTERNOONS WHEN AIR IS ON FULL BLAST. WHEN BRAKE IS ENGAGED THERE IS ENORMOUS PRESSURE BACK ON THE FOOT AND THE CAR WANTS TO GO. FIRST TAKEN IN TO VW DEALER AND T…
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INTERMITTENT PROBLEM THAT CAUSES ENGINE TO WANT TO CONTINUE WORKING INSTEAD OF IDLE WHILE FOOT ON BRAKE AND GEAR IN DRIVE. RPMS BETWEEN 8-10K. APPEARS TO HAPPEN IN HOT AFTERNOONS WHEN AIR IS ON FULL BLAST. WHEN BRAKE IS ENGAGED THERE IS ENORMOUS PRESSURE BACK ON THE FOOT AND THE CAR WANTS TO GO. FIRST TAKEN IN TO VW DEALER AND THEY HAD ANOTHER CAR OF SAME YEAR AND MODEL AND COLOR WHICH WAS DOING SAME THING. THEY CLEANED THE THROTTLE CABLE. AS I PULLED AWAY FROM THE DEALERSHIP THE PROBLEM HAPPENED AGAIN. I IMMEDIATELY CALLED BACK AND LET THE SERVICE GUY KNOW THE FIX DIDN'T WORK. ON 8/1 I TOOK IT BACK AND THE PROBLEM WAS HAPPENING WHILE I WAS IN THEIR GARAGE. THE OTHER CAR WAS BACK AGAIN WITH SAME ISSUE. VW HAD A TECH BULLETIN ABOUT A LOOSE GROUND WIRE. THE SERVICE TECH PUT A JUMPER CABLE SOMEWHERE AND TOLD ME TO TRY THAT OUT. WITHIN A MILE I EXPERIENCED THE PROBLEM AGAIN. *TR
NHTSA ODI #10346933
42,000 miles · Jul 28, 2010
Engine And Engine CoolingFire
THE VEHICLE WAS PARKED IN THE PARKING GARAGE AFTER BEING DRIVEN AT LUNCH AND WITHIN APPROXIMATELY 15-30 MINUTES OF OWNER HAVING TURNED OFF THE VEHICLE THE GARAGE ATTENDANT REPORTED SMELLING SMOKE. ACCORDING TO AN EYEWITNESS, THERE WAS SMOLDERING SMOKE COMING FROM UNDER THE HOOD AND WITHIN A MINUTE OR SO OF DISCOVERING THE SMOKE …
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THE VEHICLE WAS PARKED IN THE PARKING GARAGE AFTER BEING DRIVEN AT LUNCH AND WITHIN APPROXIMATELY 15-30 MINUTES OF OWNER HAVING TURNED OFF THE VEHICLE THE GARAGE ATTENDANT REPORTED SMELLING SMOKE. ACCORDING TO AN EYEWITNESS, THERE WAS SMOLDERING SMOKE COMING FROM UNDER THE HOOD AND WITHIN A MINUTE OR SO OF DISCOVERING THE SMOKE AN EXPLOSION TOOK PLACE UNDER THE HOOD AND THE ENTIRE FRONT HOOD COMPARTMENT WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ABLE TO PUT OUT THE FIRE BUT THE VEHICLE IS A TOTAL LOSS. *TR
NHTSA ODI #10345874
39,249 miles · Jul 5, 2010
Electrical SystemEngine And Engine Cooling
OWNED THE CAR FOR 9 MONTHS, AND HAVE HAD DOCUMENTED PROBLEMS FOR 8 MONTHS INCLUDING A COMPLETE FAILURE THAT REQUIRED TOWING. THE PRIMARY PROBLEMS ARE: 1. STEERING COLUMN WARNING LIGHT ON - THE COMFORT MODULE AND STEERING ELECTRONICS WERE REPLACED 7 WEEKS AFTER PURCHASING THE CAR 2. ONGOING INTERMITTENT PROBLEMS STARTING THE …
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OWNED THE CAR FOR 9 MONTHS, AND HAVE HAD DOCUMENTED PROBLEMS FOR 8 MONTHS INCLUDING A COMPLETE FAILURE THAT REQUIRED TOWING. THE PRIMARY PROBLEMS ARE: 1. STEERING COLUMN WARNING LIGHT ON - THE COMFORT MODULE AND STEERING ELECTRONICS WERE REPLACED 7 WEEKS AFTER PURCHASING THE CAR 2. ONGOING INTERMITTENT PROBLEMS STARTING THE CAR. THE CAR DIED ON 6/15/10, WAS TOWED, AND THE IGNITION COIL WAS REPLACED. CURRENT: CAR DID NOT START ON FIRST ATTEMPT ON 7/4/10, WHICH IS LESS THAN 3 WEEKS LATER! 3. CAR BURNS EXCESSIVE OIL. NEED TO ADD OIL BETWEEN SCHEDULED OIL CHANGES. IN APRIL 2010, OIL PRESSURE LIGHT CAME ON. DEALER ADDED 2 QTS OF OIL AND TANK WAS STILL NOT FULL. STILL HAD 1,000 MILES TO GO BEFORE NEXT SCHEDULED OIL CHANGE. HAVE HAD OIL ADDED ON TWO OTHER OCCASIONS BETWEEN OIL CHANGES. 4. CAR IS SLUGGISH, ESPECIALLY WHEN GOING UP HILLS. NO RESPONSE OR RESOLUTION FOR THIS, BUT THE CAR HAS A TURBO ENGINE NOTE: THIS CAR HAS ONLY BEEN SERVICED BY VW DEALERSHIPS. *TR
NHTSA ODI #10341430
45,000 miles · May 19, 2010
Steering
I HAVE A 08 PASSAT AND FOR ABOUT A YEAR NOW I HAVE HAD A 'STEERING COLUMN LOCK DEFECTIVE' PROBLEM. I WOULD HAVE WROTE THIS LETTER A LONG TIME AGO BUT WHEN IT STARTED HAPPENING MY WARRANTY WAS ALREADY EXPIRED AND IT WAS NOT AS SEVERE, NOW IT CAN TAKE ME ANYWHERE FROM 5-15 MINUTES JUST TO START MY CAR AND WHEN I DO GET IT STARTED …
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I HAVE A 08 PASSAT AND FOR ABOUT A YEAR NOW I HAVE HAD A 'STEERING COLUMN LOCK DEFECTIVE' PROBLEM. I WOULD HAVE WROTE THIS LETTER A LONG TIME AGO BUT WHEN IT STARTED HAPPENING MY WARRANTY WAS ALREADY EXPIRED AND IT WAS NOT AS SEVERE, NOW IT CAN TAKE ME ANYWHERE FROM 5-15 MINUTES JUST TO START MY CAR AND WHEN I DO GET IT STARTED MY CAR SOMETIMES COMPLETELY SHUTS OFF WHILE I'M DRIVING. I STARTED DOING RESEARCH ON THIS ISSUE AND THERE ARE A LOT OF UPSET VW OWNERS WITH THE SAME PROBLEM. IF YOU GOOGLE 'PASSAT STEERING COLUMN LOCK DEFECTIVE PROBLEM' YOU WILL SEE MULTIPLE WEBSITES AND FORUMS. I DON'T UNDERSTAND IF SO MANY PEOPLE ARE HAVING THIS PROBLEM WHY THERE HASN'T BEEN A RECALL? *TR
NHTSA ODI #10331175
54,000 miles · May 11, 2010
Engine And Engine Cooling
VW PASSAT 2008, LOW OIL LIGHT COME ON BEFORE SCHEDULE OIL CHANGE FREQUENTLY. THE CAR BURNS OIL BECAUSE OF THE TURBO ENGINE. AND THE EMISSION SYSTEM HAS A VALVE FAILURE TOO. *TR
NHTSA ODI #10330018
26,000 miles · Mar 3, 2010
Fuel System, Gasoline
I HAVE 2008 VW PASSAT WITH 26K MILES ON IT. THE FOLLOWER CAM AT HPFP GO BAD AND DAMAGED MY ENGINE IT IS A COMMON PROBLEM ON VW 2.0T FSI ENGINES PLEASE MAKE VW/AUDI TO DO SOMETHING WITH IT OR EXTEND WARRANTY. *TR
NHTSA ODI #10316424
Mileage unknown · Feb 10, 2010
Electrical SystemSeatsFireInjury
2008 VW PASSAT WAGON. THIS CAR WHILE PARKED, RUNNING AND OCCUPIED, IN A GARAGE HAD A FIRE WHOSE POINT OF ORIGIN WAS THE AREA OF THE DRIVER'S SEAT. THE FIRE INVESTIGATION DETERMINED THE CAUSE TO BE ACCIDENTAL MECHANICAL. THE FIRE CAUSED SIGNIFICANT DAMAGE TO A SINGLE FAMILY HOME, DAMAGE ESTIMATED AT ABOUT $200,000 ALSO ONE OC…
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2008 VW PASSAT WAGON. THIS CAR WHILE PARKED, RUNNING AND OCCUPIED, IN A GARAGE HAD A FIRE WHOSE POINT OF ORIGIN WAS THE AREA OF THE DRIVER'S SEAT. THE FIRE INVESTIGATION DETERMINED THE CAUSE TO BE ACCIDENTAL MECHANICAL. THE FIRE CAUSED SIGNIFICANT DAMAGE TO A SINGLE FAMILY HOME, DAMAGE ESTIMATED AT ABOUT $200,000 ALSO ONE OCCUPANT OF THE HOME HAD TO BE TRANSPORTED BY EMS FOR SMOKE INHALATION. THE DRIVER OF THE CAR STATED SHE TO LEAVE. SHE PLACED THE 5 YEAR OLD IN THE CHILD SEAT OF THE VOLKSWAGEN AND OPENED THE GARAGE DOOR. SHE STARTED THE CAR AND SMELT SMOKE. IMMEDIATELY SHUT THE CAR OFF AND CALLED THE HUSBAND. THE HUSBAND SAID THAT IT WAS PROBABLY THE SEAT HEATER, HAD HER TURN OFF THE SEAT HEATER AND RESTART THE CAR. SHE RESTARTED THE CAR SMELT AND OBSERVED SMOKE AGAIN, TURNED OFF THE CAR, GOT OUT AND SAW FLAME UNDERNEATH THE DRIVER'S SEAT. SHE REMOVED THE DAUGHTER FROM THE CAR AND TOOK HER OUT TO THE DRIVEWAY. SHE THEN WENT BACK INTO THE GARAGE AND REMOVED A GAS CAN FROM THE AREA OF THE CAR/SNOWBLOWER. SHE AGAIN RE-ENTERED THE GARAGE AND OPENED THE OTHER GARAGE DOOR (BOTH NOW OPEN) OBSERVED FLAMES SHOOTING OUT OF THE DRIVERS DOOR OF THE CAR. SHE EXITED THE GARAGE THROUGH AN INTERIOR DOOR, CLOSING IT BEHIND HER. SHE THEN WENT UP INTO THE HOUSE REMOVED TWO DOGS TO A CRATE ON THE DECK. IN THE MEANTIME A NEIGHBOR HAD GRABBED THE LITTLE GIRL. WHILE ALL THIS WAS HAPPENING THE MOTHER PLACED THREE FRANTIC 911 CALLS. THE OWNER OF THE CAR STATED HE HAD HAD PROBLEMS WITH THE HEATED SEATS IN THE PAST AND THAT THEY HAD BEEN REPAIRED TWICE. THE LAST TIME IN NOVEMBER OF 2009. THE DERRY FIRE DEPARTMENT HAS COMPLETED ITS FIRE INVESTIGATION, AND THE CAR IS BEING TURNED OVER TO THE INSURANCE COMPANIES (STATE FARM AND LIBERTY MUTUAL). *TR
NHTSA ODI #10308290
32,000 miles · Dec 10, 2009
Fuel System, Gasoline
FUEL GAUGE READS INCORRECTLY. PRIOR TO FIRST SERVICE CALL, GAUGE READ NEARLY EMPTY WHEN TANK WAS FULL; AFTER REPLACING "SENDING SENSOR" THE CONDITION REVERSED AND NOW READS FULL WHEN TANK IS NEARLY EMPTY. *TR
NHTSA ODI #10295212
10,000 miles · Oct 26, 2009
Engine And Engine Cooling
MY '08 PASSAT WITH A 2.0 T ENGINE BURNS THROUGH A GREAT DEAL OF OIL. ABOUT 1/2 LITER PER 1,000 MILES. IT IS A NEW CAR (NOW 28,000 MILES) AND SHOULD NOT BURN OIL! VW STATES THIS OIL CONSUMPTION IS NORMAL, BUT I DISAGREE. I LEASE THE CAR AND HAVE HAD ALL MAINTENANCE DONE AT THE DEALER. I MUST FREQUENTLY ADD OIL TO THE ENGINE …
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MY '08 PASSAT WITH A 2.0 T ENGINE BURNS THROUGH A GREAT DEAL OF OIL. ABOUT 1/2 LITER PER 1,000 MILES. IT IS A NEW CAR (NOW 28,000 MILES) AND SHOULD NOT BURN OIL! VW STATES THIS OIL CONSUMPTION IS NORMAL, BUT I DISAGREE. I LEASE THE CAR AND HAVE HAD ALL MAINTENANCE DONE AT THE DEALER. I MUST FREQUENTLY ADD OIL TO THE ENGINE AND HAVE BROUGHT IT IN TO BE SERVICED FOR THIS OIL CONSUMPTION ISSUE SEVERAL TIMES. FROM RESEARCH DONE ONLINE, THIS IS NOT A PROBLEM UNIQUE TO ME. PLEASE HELP! *TR
NHTSA ODI #10289880
56,000 miles · Sep 10, 2009
Engine And Engine CoolingSteering
EXHAUST PIPE BROKE AT THE FLEX PIPE. HOT EXHAUST GAS BURNED THROUGH THE WIRING OF THE ELECTRONIC STEERING RACK. LOST STEERING AND THEN ENGINE SHUT OFF COMPLETELY AND NOT ABLE TO BE RESTARTED. EXHAUST PIPE, STEERING RACK & STEERING WIRING WAS REPLACED (WIRING NEEDS A HEAT-SHIELD TO PROTECT THE WIRING). *TR
NHTSA ODI #10283560
Official recalls
4Mar 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Aug 16, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Feb 10, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
May 28, 2008
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
Consequence & remedy
Consequence: AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗