2008 Volkswagen Passat

The contact owns a 2008 Volkswagen Passat. The contact referenced NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving, the steering became difficult to maneuver. The contact stated that the RPM increased rapidly and the engine revved without the accelerator pedal being depressed. The check engine warning light was illuminated. Additionally, the contact stated that she was able to maneuver the vehicle and turned the vehicle off. The contact stated that she was able to restart the vehicle without a failure. The contact then stated that a week later while driving the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised to take the vehicle to the dealer. The failure mileage was approximately 170,000.

MY VEHICLE (2008 VW PASSAT) STARTED HAVING ACCELERATION ISSUES AND WOULD ONLY GO UP TO 40 MPH AS WELL AS ALSO HAVING A ROUGH START UP WHEN TURNING MY CAR ON. I PROCEEDED TO TAKE IT INTO THE DEALERSHIP TO HAVE THIS LOOKED AT AND AT FIRST THEY CLAIMED THAT I NEEDED A NEW HIGH PRESSURE FUEL PUMP WHICH WOULD COST ME AROUND $700. LATER IN THE DAY, I RECEIVED A CALL BACK TELLING ME THAT MY INTAKE CAMSHAFT WAS BROKEN AND THAT THEY COULD NOT MAKE THE REPAIR WITHOUT REPLACING THIS AS WELL. NOW MY TOTAL WAS UP TO $2000. AFTER DOING SOME RESEARCH AND CALLING AROUND TO COMPARE PRICES, I TALKED TO A REPAIRMAN THAT HAD TO REPLACE HIS CAMSHAFT IN THE SAME YEAR VW CAR BECAUSE OF SIMILAR ISSUES. I FOUND THAT MY MODEL 2008 VW PASSAT WAS BUILT WITH A FAULTY INTAKE CAMSHAFT REVISION B WHICH WAS FOUND TO BE ABRASIVE AND CAUSING FRICTION WITH THE FUEL PUMP. SINCE 2008 VW FOUND A SNEAKY WAY TO REPLACE THIS WITH A REVISION A CAMSHAFT AND NOT RECALL THE PREVIOUS PART, WHICH HAS NOW, OVER TIME CAUSED MY $2,000 PROBLEM AND COULD HAVE PUT MY FAMILY AT RISK OF AN ACCIDENT DUE TO ACCELERATION ISSUES. I GUESS THIS REPAIR WOULD HAVE FALLEN UNDER MY POWERTRAIN WARRANTY, WHICH HAS SINCE EXPIRED, BUT MOST CAR ISSUES TAKE LONGER THAN THE WARRANTY PERIOD ANYWAYS, ESPECIALLY THOSE WHICH OCCUR OVER TIME WITH FAULTY PARTS. I HAVE TALKED TO VW AND THEY CANNOT DO ANYTHING FOR ME AND THERE IS NOT AN OPEN RECALL ON THIS PART AND NEVER HAS BEEN. THE ISSUE WAS JUST PUSHED UNDER THE RUG, HOPING TO BE IGNORED FOREVER. UNTIL NOW, I WILL NOT ALLOW OTHER TO SUFFER WHAT I AM GOING THROUGH NOW AND VW HAS A BAD REPUTATION WITH BEING DISHONEST RIGHT NOW SO WHY WOULDN'T THEY HIDE YET ANOTHER ISSUE? PLEASE LOOK INTO THIS FOR ME AND PROVIDE ME WITH FURTHER STEPS TO TAKE ACTION. *TR

INTERMITTENT PROBLEM THAT CAUSES ENGINE TO WANT TO CONTINUE WORKING INSTEAD OF IDLE WHILE FOOT ON BRAKE AND GEAR IN DRIVE. RPMS BETWEEN 8-10K. APPEARS TO HAPPEN IN HOT AFTERNOONS WHEN AIR IS ON FULL BLAST. WHEN BRAKE IS ENGAGED THERE IS ENORMOUS PRESSURE BACK ON THE FOOT AND THE CAR WANTS TO GO. FIRST TAKEN IN TO VW DEALER AND THEY HAD ANOTHER CAR OF SAME YEAR AND MODEL AND COLOR WHICH WAS DOING SAME THING. THEY CLEANED THE THROTTLE CABLE. AS I PULLED AWAY FROM THE DEALERSHIP THE PROBLEM HAPPENED AGAIN. I IMMEDIATELY CALLED BACK AND LET THE SERVICE GUY KNOW THE FIX DIDN'T WORK. ON 8/1 I TOOK IT BACK AND THE PROBLEM WAS HAPPENING WHILE I WAS IN THEIR GARAGE. THE OTHER CAR WAS BACK AGAIN WITH SAME ISSUE. VW HAD A TECH BULLETIN ABOUT A LOOSE GROUND WIRE. THE SERVICE TECH PUT A JUMPER CABLE SOMEWHERE AND TOLD ME TO TRY THAT OUT. WITHIN A MILE I EXPERIENCED THE PROBLEM AGAIN. *TR

THE VEHICLE WAS PARKED IN THE PARKING GARAGE AFTER BEING DRIVEN AT LUNCH AND WITHIN APPROXIMATELY 15-30 MINUTES OF OWNER HAVING TURNED OFF THE VEHICLE THE GARAGE ATTENDANT REPORTED SMELLING SMOKE. ACCORDING TO AN EYEWITNESS, THERE WAS SMOLDERING SMOKE COMING FROM UNDER THE HOOD AND WITHIN A MINUTE OR SO OF DISCOVERING THE SMOKE AN EXPLOSION TOOK PLACE UNDER THE HOOD AND THE ENTIRE FRONT HOOD COMPARTMENT WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS ABLE TO PUT OUT THE FIRE BUT THE VEHICLE IS A TOTAL LOSS. *TR

OWNED THE CAR FOR 9 MONTHS, AND HAVE HAD DOCUMENTED PROBLEMS FOR 8 MONTHS INCLUDING A COMPLETE FAILURE THAT REQUIRED TOWING. THE PRIMARY PROBLEMS ARE: 1. STEERING COLUMN WARNING LIGHT ON - THE COMFORT MODULE AND STEERING ELECTRONICS WERE REPLACED 7 WEEKS AFTER PURCHASING THE CAR 2. ONGOING INTERMITTENT PROBLEMS STARTING THE CAR. THE CAR DIED ON 6/15/10, WAS TOWED, AND THE IGNITION COIL WAS REPLACED. CURRENT: CAR DID NOT START ON FIRST ATTEMPT ON 7/4/10, WHICH IS LESS THAN 3 WEEKS LATER! 3. CAR BURNS EXCESSIVE OIL. NEED TO ADD OIL BETWEEN SCHEDULED OIL CHANGES. IN APRIL 2010, OIL PRESSURE LIGHT CAME ON. DEALER ADDED 2 QTS OF OIL AND TANK WAS STILL NOT FULL. STILL HAD 1,000 MILES TO GO BEFORE NEXT SCHEDULED OIL CHANGE. HAVE HAD OIL ADDED ON TWO OTHER OCCASIONS BETWEEN OIL CHANGES. 4. CAR IS SLUGGISH, ESPECIALLY WHEN GOING UP HILLS. NO RESPONSE OR RESOLUTION FOR THIS, BUT THE CAR HAS A TURBO ENGINE NOTE: THIS CAR HAS ONLY BEEN SERVICED BY VW DEALERSHIPS. *TR

MY '08 PASSAT WITH A 2.0 T ENGINE BURNS THROUGH A GREAT DEAL OF OIL. ABOUT 1/2 LITER PER 1,000 MILES. IT IS A NEW CAR (NOW 28,000 MILES) AND SHOULD NOT BURN OIL! VW STATES THIS OIL CONSUMPTION IS NORMAL, BUT I DISAGREE. I LEASE THE CAR AND HAVE HAD ALL MAINTENANCE DONE AT THE DEALER. I MUST FREQUENTLY ADD OIL TO THE ENGINE AND HAVE BROUGHT IT IN TO BE SERVICED FOR THIS OIL CONSUMPTION ISSUE SEVERAL TIMES. FROM RESEARCH DONE ONLINE, THIS IS NOT A PROBLEM UNIQUE TO ME. PLEASE HELP! *TR

1. SLOWING TO STOP AT RED LIGHT. 15 FEET BEHIND ANOTHER CAR THAT WAS STOPPED, AND WITH MY FOOT FIRMLY ON THE BRAKE, THE ENGINE REVVED TO TOP SPEED AND THE BRAKE DID NOT STOP THE CAR. I BUMPED THE STOPPED CAR, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. 2. NO DAMAGE TO EITHER CAR. POLICE WERE CALLED AND CAME OUT UNTIL TOW TRUCK ARRIVED. CAR TOWED TO DEALER WHERE THE CAR (9 MONTHS OLD AND 11000 MILES) WAS PURCHASED. 3. ONE WEEK LATER, THE DEALER SAID THEY COULD FIND NOTHING WRONG. THEY PAID FOR A RENTAL CAR FOR THE WEEK. I REFUSE TO DRIVE THE CAR SO THEY OFFERED TO TRADE IT IN ON A NEW ONE AND THAT IT HAD DEPRECIATED 50% IN 9 MONTHS. VW CORPORATE OFFERED A $1000 REBATE ON A NEW CAR. 4. I CALLED VW CORPORATE TO REGISTER A COMPLAINT, BUT THEY SAID THAT THE DEALER WAS "EMPOWERED" TO MADE DECISIONS. THEY WOULD DO NOTHING. *TR