NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
31 reportsClear category filter64,000 miles · Aug 16, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, AN ABNORMAL ODOR OF FUEL CAME FROM THE VEHICLE. A DAY LATER, THE ODOR WORSENED AND THE CONTACT COULD NOT ENTER THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE ((844) 89…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THREE DAYS AFTER THE VEHICLE WAS PURCHASED, AN ABNORMAL ODOR OF FUEL CAME FROM THE VEHICLE. A DAY LATER, THE ODOR WORSENED AND THE CONTACT COULD NOT ENTER THE VEHICLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MOMENTUM VOLKSWAGEN OF CLEAR LAKE ((844) 894-5461, 15100 GULF FWY, HOUSTON, TX 77034), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
NHTSA ODI #11120473
199,899 miles · Jul 21, 2018
Air BagsFuel/propulsion System
TAKATA RECALL, ON JUNE 18TH 2018 I TOOK MY CAR IN AT VOLKSWAGEN DEALERSHIP ON FIGUEROA STREET IN LOS ANGELES REGARDING THE 2 RECALLS ON MY VEHICLE AND I CALLED THE VOLKSWAGEN MANUFACTURER THE DAY BEFORE THEY TOLD ME THE ONLY THING THAT COULD BE FIXED WAS THE TAKATA AIRBAGS RECALL BUT THE OTHER RECALL WAS STILL PENDING SO THEY DI…
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TAKATA RECALL, ON JUNE 18TH 2018 I TOOK MY CAR IN AT VOLKSWAGEN DEALERSHIP ON FIGUEROA STREET IN LOS ANGELES REGARDING THE 2 RECALLS ON MY VEHICLE AND I CALLED THE VOLKSWAGEN MANUFACTURER THE DAY BEFORE THEY TOLD ME THE ONLY THING THAT COULD BE FIXED WAS THE TAKATA AIRBAGS RECALL BUT THE OTHER RECALL WAS STILL PENDING SO THEY DIDN'T DO ANYTHING TO MY CAR AND I HAVE AN INVOICE SHOWING THEN THING WAS DONE THAT EVEN TAKATA AIRBAGS FOR FIX I COMPLAIN TO THE VOLKSWAGEN MANUFACTURER AND THEY SAID THAT THE AIRBAGS WERE FIXED HE SENT ME A EMAIL COPY OF THE INVOICE AND IT'S A DIFFERENT INVOICE THAN THE ONE I HAVE MIND YOU THAT THE MILES THAT ARE ON THE INVOICE THAT THEY SEND ME ARE NOT THE MILES ON MY VEHICLE AT ALL TO THIS DAY I'M STILL HAVING A HARD TIME I'M GETTING EVERYTHING FIXED IN MY CAR THE TWO RECALLS THEY KEEP ON PRESSURING ME TO GO AHEAD AND AND PAY OUT OF MY POCKET FOR EVERYTHING TO BE DONE MY CAR IS SITTING THERE PARKED I STILL MAKE PAYMENTS ON IT MY TAGS ARE UP NEXT MONTH I NEED A SMOG CHECK AND I CANNOT GET A SMALL CHECK CUZ IT WON'T PASS CUZ THE CHECK ENGINE LIGHT IS ON I'VE BEEN BACK AND FORTH WITH THE VOLKSWAGEN DEALERSHIP AND STILL NOTHING THEY SAID THERE'S NOTHING THEY CAN DO REGARDING A PENDING RECALL
NHTSA ODI #11112839
Mileage unknown · Jul 17, 2018
Air BagsFuel/propulsion SystemService Brakes
AIR BAG LIGHT IS ON .. CALLED THE DEALERSHIP AND KEEP GETTING A ROUND ABOUT MY AIR BAGS AND THE SERVICE THEY DID ON MY CAR .. THEY HAD MY CAR FOR 3 DAYS AND THE MORNING I PICKED IT UP ABOUT AN HOUR LATER HAD TO HAVE IT TOWED BACK IN AGAIN BECAUSE THE DIDN'T DO THE RECALLS RIGHT .. NOW MY ENGINE LIGHT IS ON AND MY AIRBAG LIGHT IS…
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AIR BAG LIGHT IS ON .. CALLED THE DEALERSHIP AND KEEP GETTING A ROUND ABOUT MY AIR BAGS AND THE SERVICE THEY DID ON MY CAR .. THEY HAD MY CAR FOR 3 DAYS AND THE MORNING I PICKED IT UP ABOUT AN HOUR LATER HAD TO HAVE IT TOWED BACK IN AGAIN BECAUSE THE DIDN'T DO THE RECALLS RIGHT .. NOW MY ENGINE LIGHT IS ON AND MY AIRBAG LIGHT IS ON .. I'VE CALLED AND THEY DO NOT WANT TO LISTEN TO WHAT I HAVE TO SAY .. THEY ARE TELLING ME MORE THINGS COULD BE WRONG AND IT WILL COST A LOT OF MONEY TO FIX IT .. I'VE HAD MY CAR FOR ALMOST 3 YEARS WITH NO PROBLEMS AND NOW THAT THEY HAVE DONE WORK ON IT .IT KEEPS MESSING UP?
NHTSA ODI #11111952
125,000 miles · Jul 6, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE A…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT MAY BE REIMBURSED FOR THE REPAIRS RELATED TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER SENT SOME PAPERWORK TO THE CONTACT THAT NEEDED TO BE COMPLETED FOR THE REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
NHTSA ODI #11109861
152,000 miles · Jun 23, 2018
EngineFuel/propulsion System
MY CAR WAS DRIVING FINE UNTIL FEB 2018 AFTER I GET IT BACK FROM GETTING THE SUSPENSION REDONE. AFTER DRIVING IT 20 MILES MY CAR STOPS RUNNING AS I AM DRIVING THROUGH A MAJOR ROAD LEAVING THE MILITARY BASE. I GET IT TOWED TO THE VOLKSWAGEN DEALERSHIP AND THEY STATE THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED (AFTER 2 MONTHS OF FI…
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MY CAR WAS DRIVING FINE UNTIL FEB 2018 AFTER I GET IT BACK FROM GETTING THE SUSPENSION REDONE. AFTER DRIVING IT 20 MILES MY CAR STOPS RUNNING AS I AM DRIVING THROUGH A MAJOR ROAD LEAVING THE MILITARY BASE. I GET IT TOWED TO THE VOLKSWAGEN DEALERSHIP AND THEY STATE THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED (AFTER 2 MONTHS OF FIXING MY REGULAR FUEL PUMP) CAUSING THE ENGINE TO LOOSE COMPRESSION AND NOW THEY SAID I NEED TO POUR IN A NEW ENGINE AND NEW HIGH PRESSURE FUEL PUMP AND A TURBO THAT WAS SCRAPING METAL SHAVINGS INTO MY ENGINE AS WELL.
NHTSA ODI #11103572
Mileage unknown · Jun 14, 2018
Fuel System, GasolineFuel/propulsion System
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE D…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL 349940) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11101902
Mileage unknown · May 4, 2018
Fuel/propulsion System
THERE IS AN OUTSTANDING SAFETY RECALL THAT OPENED 08-16-2017 INVOLVING THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN SAYS A REPAIR IS NOT YET AVAILABLE - AFTER NINE MONTHS! THIS IS UNACCEPTABLE.
NHTSA ODI #11091895
127,000 miles · Apr 16, 2018
Fuel/propulsion System
I SMELLED FUEL WHILE I WAS CHANGING TIRES AND FOUND THE FUEL TANK SENDING UNIT IS CRACKED AND LEAKING FUEL
NHTSA ODI #11088389
Mileage unknown · Mar 28, 2018
Air BagsFuel/propulsion System
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOZZANI VOLKSWAGEN…
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TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOZZANI VOLKSWAGEN IN COVINA, CALIFORNIA WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11081895
Mileage unknown · Feb 10, 2018
Fuel/propulsion System
THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANG…
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THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANGEROUS ISSUE, SPECIALLY WHEN THE ELECTRICAL CONNEXION ARE RIGHT THERE. A LITTLE SPARK CAN BE CATASTROPHIC. A FEW YEARS AGO, VOLVO HAD A RECALL ON THIS EXACT ISSUE. I THINK VW SHOULD DO IT ALSO. GOD KNOWS HOW MANY LIVES ARE IN DANGER RIGHT NOW. MOSTLY CHILDREN THAT RIDE IN THE BACK SEATS. I AM TRYING TO COVER THE CRACKS WITH A PASTE, BUT IT SEEMS IT IS NOT WORKING. THE GASOLINE KEEPS COMING OUT EVEN WHEN THE CAR IS PARKED AND OFF FOR A LONG TIME, I DISCONNECTED THE PUMP, AND IT DOES NOT STOP. I DID NOT TAKE PICTURES BEFORE I PUT THE PASTE, BUT EVEN WITH THE PASTE, THE GAS IS COMING OUT THROUGH IT.
NHTSA ODI #11072081
Official recalls
7Oct 30, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
Apr 18, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2007 Volkswagen Passat sedan and wagon vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the front driver air bag inflator with an alternate inflator, free of charge. The recall began on April 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q8. Note: This recall partially supersedes recall 16V-079.
Mar 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Aug 16, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence & remedy
Consequence: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Feb 10, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Dec 12, 2006
ON CERTAIN '6' GENERATION PASSENGER VEHICLES, THE WIPER MOTOR MAY FAIL DURING HEAVY RAIN DUE TO EXCESSIVE MOISTURE ENTERING THE WIPER MOTOR. IF THIS HAPPENS, THE WIPERS CAN BECOME INOPERATIVE.
Consequence & remedy
Consequence: THIS COULD LEAD TO REDUCED VISIBILITY INCREASING THE RISK OF A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A SPECIAL COVER AND SEALING KIT. THE RECALL BEGAN ON JANUARY 12, 2007. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Dec 12, 2006
CERTAIN PASSENGER VEHICLES EQUIPPED WITH A 2.0L ENGINE WITH 147 KW MAY HAVE A VACUUM LINE THAT MAY FRACTURE AND BECOME DISCONNECTED AT LOW AMBIENT TEMPERATURES.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE BRAKE POWER ASSIST CAN BECOME INOPERATIVE, AND THE DRIVER WILL EXPERIENCE INCREASED EFFORT TO APPLY THE BRAKES POSSIBLY INCREASING VEHICLE STOPPING DISTANCE. THIS COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED VACUUM LINE. THE RECALL BEGAN ON JANUARY 12, 2007. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗