2006 Volkswagen Passat

2006 VOLKSWAGEN PASSAT 3.6L HESITATED FROM A SLOW ROLLING. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY, THE CAR HESITATED WHEN THE THROTTLE WAS APPLIED. WHEN THROTTLE INPUT WAS REALIZED THE CAR MAY LURCHED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION ENGINE / TRANSMISSION ISSUE, BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCTOBER 2006 , WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT N APPLY AS THIS WAS A CONSTANT PROBLEM. *AK

2006 VOLKSWAGEN PASSAT 3.6L FWD AUTOMATIC. HESITATION FROM A SLOW ROLL. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY THE CAR HESITATED WHEN THE THROTTLEWAS APPLIED. WHEN THROTTLE INPUTWAS REALIZED THE CAR LURCH ED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION OF ENGINE / TRANSMISSION ISSUE BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCT 2006, WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT APPLY AS THIS WAS A CONSTANT PROBLEM.*AK

TL*THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PUSH KEY BECOMES STUCK AND THE GEARS MUST BE SHIFTED IN ORDER TO CORRECT THE FAILURE. ALSO, THE EMERGENCY BRAKE FAILED TO OPERATE PROPERLY, AND THE VEHICLE'S INTERIOR SMELLED LIKE ROTTEN EGGS. ON APRIL 9, 2007 THE VEHICLE WAS BROUGHT TO A DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS, 10,000 AND FAILURE MILEAGE WAS 9,000.*AK

IN NOVEMBER 2006, ON ONE OCCASION THE WINDSHIELD WIPERS TURNED ON WITHOUT ME TURNING THEM ON AND I HAD NO CONTROL OVER CHANGING THEIR SPEED OR TURNING THEM OFF. FOR MY DRIVE FROM HOME TO THE DEALERSHIP (APPROXIMATELY FIVE MILES), THE WIPERS RANDOMLY TURNED ON HIGH SPEED, LOW SPEED, AND INTERMITTENT, AND THERE WAS NOTHING I COULD DO TO CONTROL THEIR FUNCTION. AT DEALERSHIP, I WAS TOLD BY SERVICE THAT THEY COULD NOT REPLICATE THE PROBLEM, PROBABLY BECAUSE I HAD TURNED THE CAR OFF, AND THE COMPUTER SYSTEM SHOWED NO SIGN OF A PROBLEM WITH THE WIPER SYSTEM. SERVICE MADE NO REPAIRS AND THEIR ONLY RECOMMENDATION WAS THAT IF IT HAPPENED AGAIN, I SHOULD TURN THE CAR OFF AND RESTART IT. IN JANUARY 2007, THE WIPERS BECAME COMPLETELY INOPERABLE AND THE WIPER MOTOR WAS REPLACED. *JB

ON JANUARY 23, 2007, I MADE AN APPOINTMENT WITH CRESTMONT VW IN POMPTON LAKES, NJ TO PERFORM THE BRAKE LINE (NHTSA CAMPAIGN ID NUMBER : 06V472000 ) AND WIPER MOTOR (NHTSA CAMPAIGN ID NUMBER : 06V470000 ) RECALLS ON MY VEHICLE. I INTENTIONALLY MADE THE ADVANCE APPOINTMENT FOR NINE BUSINESS DAYS LATER, FEBRUARY 2, 2007, TO GIVE CRESTMONT VW TIME TO ORDER THE NECESSARY PARTS. DURING THE FIRST VISIT ON FEBRUARY 2, 2007, CRESTMONT VW WAS ONLY ABLE TO REPAIR THE WIPER MOTOR BECAUSE OF THE FAILURE TO SECURE THE NECESSARY PART FOR THE BRAKE LINE RECALL, EVEN WITH THE ADVANCE NOTICE OF NINE BUSINESS DAYS. SHORTLY AFTER MY FIRST VISIT, ON FEBRUARY 4, 2007, THE BRAKE PART COVERED BY THE RECALL FAILED AND RENDERED MY PASSAT UNSAFE TO DRIVE. MY CAR WAS TOWED TO CRESTMONT VW, AND ON FEBRUARY 6, 2007, I WAS INFORMED THAT CRESTMONT VW HAD BROKEN ANOTHER PART WHILE ATTEMPTING TO REPAIR THE BRAKE VACUUM LINE. AT THIS TIME, I WAS INFORMED THAT THE NECESSARY PART WAS NOT AVAILABLE UNTIL AT LEAST THE MIDDLE OF MARCH. *JB

2/5 NOON: AS I WAS PULLING OUT OF MY APARTMENT COMPLEX ON TO A MAIN ROAD, MY BRAKES WENT OUT. FORTUNATELY, I WAS GOING 10 MPH SO WAS ABLE TO COME TO A STOP SIMPLY BY LETTING OFF THE GAS AND PUSHING THE WHEEL AGAINST A CURB. ENGINE BEGAN TO MISFIRE AND EMI CAME ON. 12:07: IN MY ATTEMPT TO REACH VW ROADSIDE ASSISTANCE, I WAS PUT ON AUTOMATED HOLD FOR OVER 25 MINUTES. 12:35: I CALLED THE GENERAL CUSTOMER SERVICE LINE AND AT THAT POINT WAS TOLD THAT THERE WAS A RECALL ON MY VEHICLE REGARDING VACUUM HOSE TO THE BRAKE LINES BUT THAT SHOULD NOT HAVE RESULTED IN TOTAL BRAKE FAILURE. RE-DIRECTED ME TO ROADSIDE ASSISTANCE AGAIN. 12:40: PLACED ON AUTOMATED HOLD WITH ROADSIDE ASSISTANCE FOR 15+ MINUTES AGAIN AND AT THAT POINT BEGAN LOOKING FOR ALTERNATIVE OPTIONS. 1:15: RECEIVED A CALL FROM THIRD PARTY MOC ROADSIDE ASSISTANCE CONFIRMING SOMEBODY WAS ON THEIR WAY TO PICK ME UP AND SHOULD BE THERE WITHIN THE HOUR. 2:25: CAR WAS DROPPED OFF AT TOM WOOD VOLKSWAGON OF INDIANAPOLIS, IN. I WAS GIVEN A RENTAL CAR FOR THE NEXT FEW DAYS. 2/9 WENT TO GET MY CAR. THEY HAD FIXED THE PROBLEM AND HAD NO EXPLANATION WHY I DIDN'T RECEIVE A RECALL LETTER. THEY SAID THE RECALL HAD BEEN MADE PUBLIC 26 DECEMBER 2005 AND THAT I SHOULD CHECK MY MAILING ADDRESS WITH VAG (IRONIC HOW ALL MY FINANCING STATEMENTS COME ON TIME THOUGH!). THERE WAS A RECALL ON THE WIPER SYSTEM ISSUED AT THE SAME TIME (ALSO OF WHICH I WAS NOT NOTIFIED). WHEN THEY PERFORMED THIS RECALL AT THIS TIME ALSO, THEY RETURNED THE CAR TO ME W/O THE WIPERS FUNCTIONING! I WAS OUTRAGED THAT THEY DIDN'T CHECK THE WIPER SYSTEM BEFORE TELLING ME IT WAS O.K. IT TOOK THEM A FEW MINUTES TO GET THE WIPERS GOING AND I WAS ON MY WAY. IT WASN'TT DOING ANY GOOD TO SPEAK TO THE DEALERSHIP AND HAVE BEGUN TO CONSULT LAWYERS REGARDING ACTIONS AGAINST VAG DUE TO THE FACT THAT I WAS NOT MADE AWARE OF THIS SAFETY RECALL. SUFFERING: MENTAL ANGUISH, FEAR OF UNSAFE CAR, LOST PRODUCTIVITY AT WORK. *NM

TL* - THE CONTACT OWNS A 2006 VW PASSAT. THE CONTACT RECEIVED A RECALL NOTICE ON JANUARY 25, 2007 RE: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM. THE DEALER HONORED THE RECALL. HOWEVER, THE CONTACT DIDN'T FEEL SAFE DRIVING THE VEHICLE. FIVE DAYS AFTER RECEIVING THE RECALL THE BRAKES FAILED WHILE A FAMILY MEMBER WAS DRIVING 10 MPH. THE BRAKES WOULDN'T ENGAGE. THE BRAKES REMAINED IN THE UPRIGHT POSITION WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. VOLKSWAGEN WILL HONOR THE WARRANTY. THE CONTACT REQUESTED TO TERMINATE THE LEASE AND ACCEPT A DIFFERENT VEHICLE OR AN ALLOWANCE FOR ANOTHER VEHICLE. ALSO, THE CONTACT'S RADIATOR HAD TO BE REPLACED AT 200 MILES AND HE FELT THE VEHICLE WAS A LEMON. *AK