2006 Volkswagen Passat

2006 VOLKSWAGEN PASSAT 3.6L HESITATED FROM A SLOW ROLLING. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY, THE CAR HESITATED WHEN THE THROTTLE WAS APPLIED. WHEN THROTTLE INPUT WAS REALIZED THE CAR MAY LURCHED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION ENGINE / TRANSMISSION ISSUE, BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCTOBER 2006 , WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT N APPLY AS THIS WAS A CONSTANT PROBLEM. *AK

2006 VOLKSWAGEN PASSAT 3.6L FWD AUTOMATIC. HESITATION FROM A SLOW ROLL. WHEN SLOWING BUT NOT STOPPING THE CAR COMPLETELY THE CAR HESITATED WHEN THE THROTTLEWAS APPLIED. WHEN THROTTLE INPUTWAS REALIZED THE CAR LURCH ED FORWARD UNEXPECTEDLY. THIS APPEARED TO BE A COMBINATION OF ENGINE / TRANSMISSION ISSUE BUT MAY BE MORE RELATED TO THE TRANSMISSION NOT BEING IN THE CORRECT GEAR. VOLKSWAGEN ISSUED A PROGRAMMING UPDATE FOR THE ECU IN OCT 2006, WHICH REDUCED, BUT DID NOT ELIMINATE THE PROBLEM. THE INCIDENT DATE REALLY DID NOT APPLY AS THIS WAS A CONSTANT PROBLEM.*AK

MY WIFE AND I LEASED A 2006 PASSAT VALUE EDITION ON 06/24/06 FOR THIS COMPANY. IT CAME TO MY WIFE'S ATTENTION ON 07/20/06 WHILE AT WORK THAT THE CAR IS LEAKING OIL. SHE CALLED ME AND I CALLED THE DEALER. PAUL AUERBACH OF MOUNTAIN STATES INFORMED ME THAT THEY WOULD FIX THE PROBLEM. I SCHEDULED THE APPOINTMENT FOR MY WIFE AT 6-6.30PM SINCE SHE USES THE VEHICLE. THEIR SERVICE DEPARTMENT CLOSES AT 7.00PM. HE ALSO ADVISED ME THAT THEY MIGHT HAVE TO KEEP THE VEHICLE DEPENDING ON THE PROBLEM SO THEY WOULD GIVE US A LOANER IF NECESSARY. MY WIFE TOOK THE CAR IN AT AROUND 5.40PM ON 07/20/06. WHEN SHE GOT THERE SOMEONE TOLD HER THAT SHE WOULD HAVE TO WAIT TIL 07/21/06 TO HAVE IT LOOKED AT.THIS WAS NOT THE AGREEMENT. MY WIFE CALLED ME WHEN SHE GOT TO THE DEALERSHIP AND I TOLD HER TO TELL THEM THAT WE WEREN'T GOING TO PAY FOR THE REPAIR. SHE TOLD PAUL THAT IN THE PRESENCE OF THE SALES GUY WHO SOLD US THE CAR(KENNY). THEN PAUL WENT TO THE SERIVCE GUY AND HE INFORMED HIM THAT THE DAMAGAE WAS NOT COVERED UNDER WARRANTY. I ACCEPT THAT, BUT THIS PAUL A SALES MANAGER SPECIFICALLY TOLD MY WIFE THAT THEY WOULD REPAIR IT AT NO COST TO US. UNLESS HE AND KENNY ARE WILLING TO CALL MY WIFE A LIAR I CONSIDER THAT A VERBAL CONTRACT. THEY WANT US TO PAY $506.00 TO HAVE IT FIXED. NOW MY WIFE AND I HAVE OWNED A FEW VEHICLES IN OUR LIFE AND NEVER HAD A PROBLEM LIKE THIS. I THINK THAT THIS IS A MANUFACTURING DEFECT AND THE DEALER SHOULD FIX IT AT NO COST TO US BECAUSE THEY SAID THEY WOULD, SEEING THAT THE CAR IS BARND NEW. ALSO THE SALES GUY, KENNY WAS NTO FORTH COMING WITH US WHEN HE TOLD US THAT THE CAR TAKES ANY TYPE OF FUEL. GRADE 87 OR HIGHER OF COURSE. THAT IN IT SELF IS TURE, BUT HE FAILED TO MENTION THAT IT WAS HIGHLY RECOMMENDED TO USE ONLY PREMIUM FUEL. NO PROBLEM.

THERE IS AN UNSAFE PROLONGED HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL ON THE 2006 VOLKSWAGEN PASSAT 3.6 LITER 4 MOTION. WHEN DEPRESSING THE ACCELERATOR PEDAL, NOTHING HAPPENS UNTIL YOU'VE DEPRESSED THE PEDAL APPROX. 3/4 TO AN INCH OF PEDAL TRAVEL, THEN ALL OF A SUDDEN, THE CAR LURCHES AND ACCELERATES AT WHAT FEELS LIKE HALF TO FULL THROTTLE. IT IS A RANDOM HESITATION, YET OCCURS AT PROBABLY 30% OF THE TIME. IT IS MOST NOTICEABLE WHEN STARTING FROM A STOP, YET WILL HAPPEN ON THE HIGHWAY, IF ACCELERATING TO PASS. THIS IS A VERY DANGEROUS MALFUNCTION. IF THIS ABRUPT ACCELERATION OCCURS IN SNOWY OR ICY CONDITIONS, IT COULD CAUSE A LOSS OF CONTROL. I HAVE EXPERIENCED SEVERAL TIMES, WHEN I EXPECTED MY CAR TO MOVE FORWARD WHEN I DEPRESSED THE GAS PEDAL, ONLY TO HAVE IT HESITATE AND NEARLY CAUSE AN ACCIDENT. THIS CAR HAS A DRIVE BY WIRE ACCELERATOR, WHICH I BELIEVE IS A FAIRLY RECENT DESIGN CHANGE. WE HAVE ANOTHER CAR WITH THE SAME TYPE OF SYSTEM WHICH DOES NOT DO THIS. I HAVE READ 2 NEW CAR REVIEWS THAT HAVE MENTIONED THIS PROBLEM WITH THIS PARTICULAR MODEL. AFTER TAKING DELIVERY, I CALLED TO TELL THE SERVICE DEPARTMENT OF THIS PROBLEM. AFTER TRYING TO CONVINCE ME THAT THIS WAS "NORMAL", THEY TOOK MY CAR IN TO TRY TO RESOLVE THE PROBLEM. IT WAS THERE FOR 10 DAYS, DURING WHICH TIME 2 ENGINEERS CAME OUT FROM VOLKSWAGEN TO LOOK AT THE CAR. THEY AGREED THAT THERE WAS SOMETHING AMISS, AND FELT THAT THEY NEEDED A SOFTWARE UPDATE INSTALLED. THERE WAS NOT ONE AVAILABLE, AND I WAS TOLD ON MARCH 30TH THAT IT WOULD BE READY WITHIN 30 DAYS. IT HAS NOW BEEN 3 MONTHS SINCE THEN, AND MULTIPLE PHONE CALLS LATER, A FIX IS STILL NOT READY. I HAVE BEEN TOLD THAT IT IS READY, BUT WAITING GOVERNMENT APPROVAL, AND THEN TOLD THAT NOTHING IS READY. NO ONE AT VOLKSWAGEN CUSTOMER SERVICE HAS BEEN ABLE TO GIVE ME AN ESTIMATED TIME WHEN MY CAR CAN BE REPAIRED. THERE IS REALLY NO "INCIDENT" TO REPORT, OTHER THAN AN UNSAFE MALFUNCTION WHICH NEEDS TO BE CORRECTED. *NM