2004 VW BEETLE BUY 8-19-04. RANSMISSION FAILURE 4 SINCE 9-8, LETTER 9-18 SENT CERTIFIED *VW TECH HOTLINE GAVE NO CASE # SERVICE MGR GAVE CUSTOMER TWO 800#S & CUSTOMER SPOKE W/3 MEN BUT NO CASE #S & SAID THEY WOULD CALL BACK IN 10-15 DAYS. A/O 9-29, NO RETURN CALL & CAR BACK IN SHOP FOR 4TH TIME SAME THING. DEALER WANTS C…
Read full complaint
2004 VW BEETLE BUY 8-19-04. RANSMISSION FAILURE 4 SINCE 9-8, LETTER 9-18 SENT CERTIFIED *VW TECH HOTLINE GAVE NO CASE # SERVICE MGR GAVE CUSTOMER TWO 800#S & CUSTOMER SPOKE W/3 MEN BUT NO CASE #S & SAID THEY WOULD CALL BACK IN 10-15 DAYS. A/O 9-29, NO RETURN CALL & CAR BACK IN SHOP FOR 4TH TIME SAME THING. DEALER WANTS CUSTOMER TO DRIVE AROUND, LEAVE SERVICE TICKET OPEN IN CASE HAPPENS AGAIN. CUSTOMER REQUESTED FULL REFUND UNDER LEMON LAW, BUT NO RESPONSES TO REQUEST. INCIDENTS: 1. 9-8 TRIED DIFFERENT GEARS AND MOVED INTO FIRST GEAR ONLY, CHECK ENGINE LIGHT ON AND GEAR SHIFT INDICATOR LIGHT WOULD NOT LIGHT UP. SALESMAN ADVISED TO DRIVE TO SERVICE DEPARTMENT, WHICH TOOK OVER 45 MINUTES AT A TOP SPEED OF 10 MPH. WORK ORDER #87669 INDICATES POSSIBLE ELECTRICAL CONTACT AND READS: HOOK-UP VAS 5051 CODES PO1626 DATA-BUS POWER-TRAIN MISSING MESSAGE FROM TCM, CODES 01315 AND 01315 INST CLUSTER AND DATA BUS GEARBOX CONTROL UNIT NO COMMUNICATION. PERFORMED ALL TEST WITH VAS 5051 AND PER TECH HOTLINE, NO FAULTS FOUND ADVISE TO CLEAR CODES AND TEST DRIVE. IF NO FURTHER PROBLEM OR CODES, RETURN VEHICLE TO CUSTOMER. VW TECH HELP CONTACT NO CASE #. FURTHER OVERNITE ROAD TEST-ALL OK ON TEST. DISCREPANCY-MILEAGE WO #87669 READS 143 MILES IN, BUT MILEAGE CHANGED TO 561 IN AND 602 OUT WHEN CAR PICKED UP. 2. 9-16 SEPTEMBER 16 SAME HAPPENED AROUND LUNCH, DROVE TO DEALER SALESMAN SAID IT WAS FINE 3. 9-16 EVE OUT OF GEAR-TOWED, SERVICE ORDERED CLUSTER TO INSTALL 4. 9-27 VEHICLE WOULDN'T ENGAGE. STILL AT SHOP. THEY SAY THEY REPLACED MORE STUFF, CUSTOMER DOESN'T TRUST AFRAID OF SAFETY-SELF, FAMILY, OTHERS ON THE ROAD. *AK
ON CERTAIN PASSENGER VEHICLES, THE TIRE INFORMATION LABEL IS INCORRECT IDENTIFYING THE VEHICLE AS A FIVE-PASSENGER VEHICLE, INSTEAD OF A FOUR-PASSENGER VEHICLE.
Consequence & remedy
Consequence: EXCEEDING THE CORRECT SEATING CAPACITY IN A VEHICLE PUTS OCCUPANTS AT RISK FOR INJURY IN A CRASH, AND CAN RESULT IN VEHICLE OVERLOADING, WHICH CAN AFFECT VEHICLE HANDLING AND PUT YOU AT RISK FOR A CRASH.
Remedy: OWNERS WILL BE SENT A NEW LABEL AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON FEBRUARY 9, 2004. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
ON CERTAIN PASSENGER VEHICLES, THE PASSENGER DETECTION FUNCTION OF THE PASSIVE OCCUPANT DETECTION SYSTEM (PODS) MAY BECOME DISABLED.
Consequence & remedy
Consequence: SHOULD THE PODS CONTROL UNIT MALFUNCTION, THE AIR BAG SYSTEM IN THE VEHICLE WILL NOT WORK AS DESIGNED AND MAY NOT BE ABLE TO PROPERLY PROTECT OCCUPANTS IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE PODS. OWNER NOTIFICATION ORIGINALLY BEGAN OCTOBER 3, 2003. VW HAS DETERMINED THAT ADDITIONAL VEHICLES NEED TO BE REPAIRED. THE RECALL FOR THE ADDITIONAL VEHICLES IS EXPECTED TO BEGIN ON DECEMBER 17, 2004. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Volkswagen New Beetle Problems, Complaints & Recalls | Skip That Year
Illustration