Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Forward Collision Avoidance. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
What owners actually said
28 reports
Mileage unknown · Dec 23, 2025
SteeringUnknown Or OtherCrash
The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing …
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The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. The specialist technician of the dealer drives with me like 20/30 minutes to verify the issue but the car just do it when it want not always, its like a glitch on the system. It activates some times with the high/lows on the street or speed bumps or on the train rails. The car never present any warning on the dashboard or emergency lights just happen for 2-3 seconds and then goes back to drive normal. Not the first time ,it does since new i got the car since 0 miles and since the 1st week I noticed this but now the fail is worst cause never has do it to me at highway like this time does it just when passes thru speed bumps at low speed.
I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service …
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I purchased a brand-new 2025 Volkswagen Jetta from LaFontaine Volkswagen of Dearborn, MI on October 2, 2025. Within 24 hours, the check-engine light illuminated, and the fuel gauge cluster froze, showing an incorrect fuel level. On October 3, 2025, I contacted the dealership and was told to bring it in for service. The service department confirmed a faulty Transmission Control Module (TCM) and opened a repair order. Before the repair could be completed, the vehicle became inoperable and would not engage Drive, leaving me stranded in my driveway. The car had less than 350 miles on it at the time of failure. This incident is extremely concerning for a brand-new vehicle and raises questions about potential safety and manufacturing defects in the 2025 Jetta model line. A new car’s transmission should not fail within days of delivery. I have filed related complaints with the Michigan Attorney General and Better Business Bureau regarding the dealership’s handling of the issue and lack of transparency. Please investigate potential defects in the transmission control system and electrical fuel cluster of 2025 Volkswagen Jetta vehicles to prevent similar failures from occurring with other consumers.
NHTSA ODI #11691387
Mileage unknown · Aug 27, 2025
Visibility/wiper
My driver side mirror is over-corrected/magnified. If I need to navigate to left lane, the magnification makes the vehicle in my blind spot appear too close. Same in a situation where I am performing a zipper merge to the left. I have driven 50 years in different cars, including Volkswagens, and never in an accident. This mirror…
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My driver side mirror is over-corrected/magnified. If I need to navigate to left lane, the magnification makes the vehicle in my blind spot appear too close. Same in a situation where I am performing a zipper merge to the left. I have driven 50 years in different cars, including Volkswagens, and never in an accident. This mirror seems hazardous and dangerous because trusting the instrument for left visuals of oncoming cars isn't accurate in a 1:1 ratio. The dealership replaced the mirror and it appears the same. All VW service techs, and other drivers who I have asked for evaluation, agree the mirror is not right.
NHTSA ODI #11683437
Mileage unknown · Jul 30, 2025
EngineFuel/propulsion System
I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconv…
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I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.
NHTSA ODI #11677315
Mileage unknown · Jul 8, 2025
Unknown Or Other
Drove for 1.5 hours in 70 degree weather at 55-70 mph average highway driving. There was no impact, crash, or other form of collisions. No bolts, rocks, or debris were visualized coming from the car in front of me >300 ft. The sunroof spontaneously exploded with a very loud noise then showering of glass. Passenger was cut from f…
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Drove for 1.5 hours in 70 degree weather at 55-70 mph average highway driving. There was no impact, crash, or other form of collisions. No bolts, rocks, or debris were visualized coming from the car in front of me >300 ft. The sunroof spontaneously exploded with a very loud noise then showering of glass. Passenger was cut from falling glass. Glass shards/dust/chunks were present in all seats. No warning lights, messages, or symptoms before failure. Sunroof in working mechanical condition in drive prior to event. No known external cause of failure, likely intrinsic to glass. Car not inspected by police or insurance. VW dealership refusing to inspect window.
NHTSA ODI #11671889
Mileage unknown · Jun 29, 2025
Forward Collision Avoidance
After only 312 miles new and only driven vehicle for 5 days. I received a warning about my forward collision warning system was a problem. Weather has been good. Not wet, temp was 72 degrees. I just started my car and had not driven yet. Chicago area. I set up a maintenance service to see the cause of it. Never saw this before …
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After only 312 miles new and only driven vehicle for 5 days. I received a warning about my forward collision warning system was a problem. Weather has been good. Not wet, temp was 72 degrees. I just started my car and had not driven yet. Chicago area. I set up a maintenance service to see the cause of it. Never saw this before on any of my previous vehicles especially brand new 2025 model
NHTSA ODI #11670016
Mileage unknown · Apr 3, 2025
Unknown Or Other
Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stup…
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Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.
NHTSA ODI #11652642
Mileage unknown · Feb 25, 2025
Forward Collision Avoidance
The car has a manual transmission. In all other vehicles I have driven with cruise control, when the clutch is depressed, the cruise completely disengages, same as a brake. When cruise control is engaged and the clutch is depressed, the cruise temporarily disengages and re-engages when put into a lower gear or the same gear. …
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The car has a manual transmission. In all other vehicles I have driven with cruise control, when the clutch is depressed, the cruise completely disengages, same as a brake. When cruise control is engaged and the clutch is depressed, the cruise temporarily disengages and re-engages when put into a lower gear or the same gear. VERY scary since a majority of the time, the driver is anticipating a slow down. If left out of gear for a period of time, the cruise will fully disengage. I can only guess someone copied programming for the manual transmission car from an automatic transmission car. I have reproduced this behavior multiple times. Seems unlikely to do in standard cruise control. VW of America contacted and seemed unconcerned. Has not been brought to the dealer.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An instrument panel that does not display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90Z5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 22, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
Consequence & remedy
Consequence: An open circuit may draw a higher current and increase the risk of a fire.
Remedy: Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97TC. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year