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2023 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 4 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Engine complaints

11 reports
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Mileage unknown · Apr 25, 2023
EngineUnknown Or Other

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was…

Read full complaint

On April 1, 2023 I leased a 2023 VW Jetta for 39 months. I test drove the car. Upon delivery, it had 12 miles on the car. I drove the car for 150 miles (162 TOTAL miles on car) At 11:30PM on April 6th, it left me stranded in the middle of the road. I called VW 36 month/36,000 roadside assistance for help. They asked if I was in a safe place. I told them No, I am in the middle of the road, in the middle of the night. They proceeded to tell me to call 911 and hung up on me. I then went to push the SOS button in my car, to my disbelief, “this feature is not active in your vehicle.” I called AAA. 3 hour wait. Called multiple towing agencies and was finally picked up after an hour. Tow truck driver arrived. He asked what happened. I explained. He got in the car. The emergency brake was not on, however, he had to manually take a tool to disengage the emergency brake. I had the car towed to the dealership in which I leased the car 5 days prior. It has now been almost 3 weeks and I am being told that I am responsible for a burned out clutch because warranty has been denied by VW because of “outside influences”. I talked with several mechanics and I am simply being told, I am being taken. There is NO WAY a clutch can be burned out in 150 miles. I am reaching out for help anywhere and everywhere I can because this is unacceptable. I am beyond furious and frustrated. I will keep fighting until someone helps me get through to VW about how ridiculous this claim is. PLEASE HELP ME!!!!!

NHTSA ODI #11518886

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.