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2019 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2019 Volkswagen Jetta are substantially higher than the model-year median of 68.

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When problems were reported

Mileage at the reported incident

281 reports with mileage · 267 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 162 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 154 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 147 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

19 crash reports3 fire reports23 injury reports

Power Train complaints

162 reports
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200 miles · Nov 25, 2019
Power Train

THE CAR MAKES A GRINDING NOISE WHEN ACCELERATING BETWEEN 25-40 MPH AND IT CHANGES GEAR. IT DOES IT IN THE CITY OR HIGHWAY.

NHTSA ODI #11282282

7,000 miles · Nov 10, 2019
Power Train

EVERY SENSE I BOUGHT MY JETTA OVER THE LAST FEW MONTHS IT STALLS OUT WHEN SLOWING DOWN TO A STOP AND WHEN STARTING FROM A STOP. THE RPMS WILL GO UP BUT THEN DROP IMMEDIATELY. IT'S HAPPENED QUITE A FEW TIMES. I'VE CALLED MY LOCAL VOLKSWAGEN DEALER AND THEY SAID THEY HAVE NOT HEARD OF ANY OTHER ISSUES LIKE THIS. IT STALLED OUT TWI…

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EVERY SENSE I BOUGHT MY JETTA OVER THE LAST FEW MONTHS IT STALLS OUT WHEN SLOWING DOWN TO A STOP AND WHEN STARTING FROM A STOP. THE RPMS WILL GO UP BUT THEN DROP IMMEDIATELY. IT'S HAPPENED QUITE A FEW TIMES. I'VE CALLED MY LOCAL VOLKSWAGEN DEALER AND THEY SAID THEY HAVE NOT HEARD OF ANY OTHER ISSUES LIKE THIS. IT STALLED OUT TWICE ON MY WHEN DRIVING HOME THE OTHER NIGHT IT HAS ALMOST CAUSED ME TO BE REAR ENDED A FEW DIFFERENT TIMES TO THE POINT I'M SCARED TO DRIVE WITH MY NEPHEWS IN THE CAR. WHEN I'M SLOWING DOWN I PUSH IN THE CLUTCH AND THE RPMS WITH SHOOT UP AND THEN STALL OUT IT DOESN'T MATTER IF I GIVE IT MORE THROTTLE OR NOT. THE SAME THING HAPPENS WHEN I'M STARTING FROM A START AT LOW SPEED. IT HAPPENS MOSTLY ON CITY STREET. HAS HAPPENED ONCE ON THE HIGHWAY WHEN I WAS SLOWING DOWN FOR BUMPER TO BUMPER TRAFFIC.

NHTSA ODI #11279232

Mileage unknown · Nov 8, 2019
Power Train

GEAR OIL LEAKING BETWEEN VAQ DIFFERENTIAL AND TRANSMISSION. VW DEALERSHIP ALREADY REPLACED SEALS UNDER WARRANTY. DIFFERENTIAL IS STILL LEAKING GEAR OIL.

NHTSA ODI #11278792

Mileage unknown · Nov 4, 2019
Power Train

I PURCHASED MY VW JETTA AUTOBAHN EDITION 6 SPEED MANUAL TRANSMISSION (BUILD DATE OF 07/19) ON 10/06/2019. IT WAS PURCHASED NEW WITH UNDER 10 MILES ON IT AND SINCE DAY 1 WHEN I DROVE IT HOME, I HAVE BEEN EXPERIENCING EXCESSIVE STALLING IN LOW SPEEDS. THE ENGINE TURNS OFF WITHOUT WARNING AS I SLOW TO A STOP AND HAPPENS WITH OR WIT…

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I PURCHASED MY VW JETTA AUTOBAHN EDITION 6 SPEED MANUAL TRANSMISSION (BUILD DATE OF 07/19) ON 10/06/2019. IT WAS PURCHASED NEW WITH UNDER 10 MILES ON IT AND SINCE DAY 1 WHEN I DROVE IT HOME, I HAVE BEEN EXPERIENCING EXCESSIVE STALLING IN LOW SPEEDS. THE ENGINE TURNS OFF WITHOUT WARNING AS I SLOW TO A STOP AND HAPPENS WITH OR WITHOUT THE CLUTCH ENGAGED AND ALSO WHEN THE VEHICLE IS IN NEUTRAL. ALL OF THE STALLS HAVE OCCURRED WHILE I HAVE BEEN DRIVING ON CITY STREETS AND SEEMS TO BE HAPPENING IN THE AFTERNOONS MAINLY AND ONLY AFTER I HAVE BEEN DRIVING FOR ABOUT 10+ MILES BUT ONCE THE FIRST STALL OCCURS, THE VEHICLE WILL STALL AGAIN WITHIN 1-2 MILES THEREAFTER. ON A SINGLE DRIVE, IT HAS STALLED UP TO 5-6 TIMES. I AM ALSO EXPERIENCING INCORRECT GEAR INDICATOR. FOR EXAMPLE, IF I AM IN 3RD GEAR, THE VEHICLE REGISTERS THAT I AM IN 5TH GEAR AND VICE VERSA. MY VEHICLE HAS UNDER 2K MILES AND IS CURRENTLY AT THE DEALER AND THEY ARE ATTEMPTING TO FIGURE OUT THE PROBLEM. THE SERVICE MANAGER I DEALT WITH MENTIONED THAT HE, PERSONALLY, HAS WORKED WITH 2 CUSTOMERS THAT HAVE PRESENTED THE SAME PROBLEM. 1 CUSTOMER HAD HIS VEHICLE "BOUGHT BACK" AND THE OTHER, WHICH WAS A MONTH AGO, HAD HIS "THROTTLE VALVE" REPLACED AND HAS NOT HAD THE PROBLEM RETURN. I HAVE VIDEO OF INSTANCES TO SUPPORT THIS CLAIM, HOWEVER THE FILE SIZE IS TOO LARGE TO UPLOAD. *TR

NHTSA ODI #11278127

1,000 miles · Nov 3, 2019
Fuel/propulsion SystemPower Train

2019 VW JETTA GTI AUTOBAHN MANUAL TRANSMISSION STALLS OR LOSES ENGINE POWER RANDOMLY. FOR ME, IT HAS HAPPENED SEVERAL TIMES IN 5TH OR 6TH GEAR WHEN TAKING MY FOOT OFF OF THE GAS AND COASTING, THE CAR WILL CHOKE AND FEELS AS THOUGH FUEL IS CUTOFF AND THE ENGINE CANNOT GENERATE POWER. THIS IS TEMPORARY, AND SHIFTING AGAIN AND GI…

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2019 VW JETTA GTI AUTOBAHN MANUAL TRANSMISSION STALLS OR LOSES ENGINE POWER RANDOMLY. FOR ME, IT HAS HAPPENED SEVERAL TIMES IN 5TH OR 6TH GEAR WHEN TAKING MY FOOT OFF OF THE GAS AND COASTING, THE CAR WILL CHOKE AND FEELS AS THOUGH FUEL IS CUTOFF AND THE ENGINE CANNOT GENERATE POWER. THIS IS TEMPORARY, AND SHIFTING AGAIN AND GIVING A LITTLE GAS EVENTUALLY THINGS GO BACK TO NORMAL. HOWEVER, I'M CONCERNED SOMETHING IS MALFUNCTIONING AND MORE IMPORTANTLY AT HIGHWAY SPEEDS THIS COULD BE DANGEROUS AS IT'S SUDDEN AND EXPECTED.

NHTSA ODI #11277744

400 miles · Oct 26, 2019
EnginePower Train

2019 JETTA GLI WITH LESS THAN 500 MILES EQUIPPED WITH THE DSG (AUTOMATIC) TRANSMISSION - ENGINE STALLS OUT AS SOON AS THE SPEED OF THE VEHICLE REACHES 0MPH - WHETHER ON THE HIGHWAY (BUMPER TO BUMPER TRAFFIC), STOPPED AT RED LIGHTS, STOPPED AT STOP SIGNS, OR CHANGING GEAR TO REVERSE IN PARKING LOT OR STREET TO GET IN DRIVEWAY. TH…

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2019 JETTA GLI WITH LESS THAN 500 MILES EQUIPPED WITH THE DSG (AUTOMATIC) TRANSMISSION - ENGINE STALLS OUT AS SOON AS THE SPEED OF THE VEHICLE REACHES 0MPH - WHETHER ON THE HIGHWAY (BUMPER TO BUMPER TRAFFIC), STOPPED AT RED LIGHTS, STOPPED AT STOP SIGNS, OR CHANGING GEAR TO REVERSE IN PARKING LOT OR STREET TO GET IN DRIVEWAY. THE STALLING HAPPENS REGARDLESS OF THE "AUTO STOP START" FEATURE BEING DISABLED OR ENABLED, AND HAPPENS APPROXIMATELY ONCE EVERY THREE OR MORE COMPLETE STOPS BUT USUALLY NOT FOR THE FIRST 3 WHEN THE CAR IS FIRST TURNED ON. THE CAR ALSO MAKES AN AUDIBLE GRINDING SOUND WHEN ENGINE STALLS. IN ALL INSTANCES ONCE THE CAR HAS STALLED IT REQUIRES A MANUAL RESTART BY PUTTING THE VEHICLE BACK IN PARK, AND PRESSING THE VEHICLE START BUTTON WITH BRAKE DEPRESSED. IN ADDITION TO THE ABOVE STALLING, THE CAR HAS ONCE TURNED OFF WHEN STARTED REMOTELY AND NO PASSENGERS INSIDE. I HAVE APPROACHED THE VEHICLE APPROXIMATELY 30 SECONDS AFTER REMOTE START WAS ENGAGED, OPENED THE TRUCK, LOADED A FEW ITEMS, AND CAR TURNED OFF. A CHECK ENGINE LIGHT CAME ON. USING A VAG505 SCANNER I WAS ABLE TO FIND 01-ENGINE FAULT CODE 15080 AND 08-AUTO HVAC FAULT CODE 1048838. VIDEOS OF THE AFOREMENTIONED ISSUES HAVE BEEN UPLOADED TO YOUTUBE AND CAN BE MADE AVAILABLE VIA REQUEST.

NHTSA ODI #11271261

Mileage unknown · Oct 22, 2019
EnginePower Train

2019 JETTA S WITH 1.4L ENGINE AND 8 SPEED AUTOMATIC TRANSMISSION, GRINDING NOISE WHEN SHIFTING FROM 4TH TO 5TH UNDER LIGHT LOAD. NOISE IS AUDIBLE IN ALL DRIVE MODES BUT ESPECIALLY IN ECO OR NORMAL DRIVE MODES. DEALER SAID IT WAS NORMAL OPERATION OF THE TORQUE CONVERTER AND THAT NO FURTHER SERVICE WAS NEEDED. THIS NOISE DOES NOT …

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2019 JETTA S WITH 1.4L ENGINE AND 8 SPEED AUTOMATIC TRANSMISSION, GRINDING NOISE WHEN SHIFTING FROM 4TH TO 5TH UNDER LIGHT LOAD. NOISE IS AUDIBLE IN ALL DRIVE MODES BUT ESPECIALLY IN ECO OR NORMAL DRIVE MODES. DEALER SAID IT WAS NORMAL OPERATION OF THE TORQUE CONVERTER AND THAT NO FURTHER SERVICE WAS NEEDED. THIS NOISE DOES NOT SOUND SAFE OR HEALTHY FOR THE CAR OR FOR THE OCCUPANTS WITHIN THE CAR. VOLKSWAGEN NEEDS TO RECALL AND FIX THESE FAULTY TORQUE CONVERTERS BEFORE THEY DAMAGE CARS OR HURT SOMEONE.

NHTSA ODI #11270336

100 miles · Oct 17, 2019
Power Train

GRINDING NOISE COMING FROM THE TRANSMISSION AT 1200 -1400 RPM. HAPPENS WHEN SHIFTING FROM 2ND THROUGH 4TH GEAR.

NHTSA ODI #11269289

75 miles · Oct 16, 2019
Power Train

THE CAR IS MAKING A GROWLING SOUND WHEN GOING LOW RATE SPEEDS. TOOK IT TO THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG. APPARENTLY THIS IS AN ISSUE WITH THE CAR READING ALL THE COMPLAINTS.

NHTSA ODI #11268909

590 miles · Oct 11, 2019
Power Train

2019 JETTA SE PURCHASE DATE 9/28/19, LOUD RATTLE/VIBRATION/ SHUDDER UNDERCAR DRIVERS SIDE, ALWAYS THERE ON LIGHT LOAD ACCELERATION 1600-1800 RPM. CAR SHUDDERS UNDER LOAD 30-40 MPH, ACCELERATION DIMINISHED TO LIMP APPROX 5 SECONDS, ENGINE KEEPS RUNNING, NO STALL BUT FEELS AS THOUGH IT IS READY TO STALL. INQUIRED WITH DEALER S…

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2019 JETTA SE PURCHASE DATE 9/28/19, LOUD RATTLE/VIBRATION/ SHUDDER UNDERCAR DRIVERS SIDE, ALWAYS THERE ON LIGHT LOAD ACCELERATION 1600-1800 RPM. CAR SHUDDERS UNDER LOAD 30-40 MPH, ACCELERATION DIMINISHED TO LIMP APPROX 5 SECONDS, ENGINE KEEPS RUNNING, NO STALL BUT FEELS AS THOUGH IT IS READY TO STALL. INQUIRED WITH DEALER SERVICE DEPARTMENT, HAS NEVER HEARD OF THESE CONCERNS. CAR FEELS UNSAFE WITH POTENTIAL TO STALL ON ACCELERATION, DRIVELINE HAS LOUD RUMBLE AND SHUDDER, WORSENING DAILY, TODAYS MILEAGE 590. CONDITIONS ARE WHEN RUNNING AND UNDER LIGHT LOAD AND HIGHWAY MERGING ACCELERATION. CAR DOES NOT MERGE WELL DUE TO REDUCED POWER THAT FEELS PROPORTIONAL AND DUE TO UNDER CAR SHUDDER.

NHTSA ODI #11267874

Official recalls

11

24V110000 · Fuel System, Gasoline

Feb 14, 2024

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

23V619000 · Electrical System: Instrument Cluster/panel

Sep 6, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Consequence & remedy

Consequence: Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.

Remedy: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

23V604000 · Electrical System:ignition:switch

Aug 30, 2023

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Consequence & remedy

Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

22V815000 · Tires:pressure Monitoring And Regulating Systems

Oct 31, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

19V879000 · Wheels

Dec 11, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.

Consequence & remedy

Consequence: The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

19V679000 · Unknown Or Other

Sep 25, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence & remedy

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

19V188000 · Suspension:rear:springs:coil Springs

Mar 6, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Consequence & remedy

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

19V110000 · Air Bags:frontal

Feb 20, 2019

Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.

Consequence & remedy

Consequence: In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

18V904000 · Suspension:rear:springs:coil Springs

Dec 19, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

Consequence & remedy

Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

18V824000 · Electrical System: Instrument Cluster/panel

Nov 26, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence & remedy

Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.

Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

18V671000 · Exterior Lighting:headlights

Sep 26, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: A reduction in the driver's visibility can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)

Opened Dec 12, 2023 · Closed Jul 1, 2024

Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (3)

Fuel System, Gasoline:storage:evaporative Emissions:canister

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Fuel System, Gasoline:storage:tank Assembly

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Fuel System, Gasoline

On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

DP19003 · Vehicle Stalling - Manual Transmission

Opened Sep 3, 2019 · Closed Jun 30, 2020

Status: closed (inferred from source dates) · Engine; Power Train:manual Transmission

The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.

Additional source detail variants (2)

Engine

The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.

Power Train:manual Transmission

The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.