NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
159 reportsMileage unknown · May 9, 2024
Electrical SystemExterior Lighting
I am continually have issue with my headlights bi-xenon ds3 bulbs going out. I have replaced the ballast and the bulb w oem parts and the issue continues. My day runner LED lights work on the passenger side but the HID bulb does not work. I have no low beam. Everything else works. Same issue on drivers side until I replaced the …
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I am continually have issue with my headlights bi-xenon ds3 bulbs going out. I have replaced the ballast and the bulb w oem parts and the issue continues. My day runner LED lights work on the passenger side but the HID bulb does not work. I have no low beam. Everything else works. Same issue on drivers side until I replaced the entire housing unit. Regardless both lights DO NOT REFLECT IN DISTANCE making it EXTREMELY HARD TO SEE AT NIGHT forcing me to have to drive w my fog lights on just to see.
NHTSA ODI #11587771
41,000 miles · Apr 25, 2024
Seat Belts
The contact owns a 2017 Volkswagen Jetta. The contact stated that the seat belt failed to securely buckle. The seat belt warning light was illuminated. There was an abnormal beeping sound detected. The vehicle was taken to the local dealer, who informed the contact that the seat belt buckle needed to be replaced. The vehicle was…
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The contact owns a 2017 Volkswagen Jetta. The contact stated that the seat belt failed to securely buckle. The seat belt warning light was illuminated. There was an abnormal beeping sound detected. The vehicle was taken to the local dealer, who informed the contact that the seat belt buckle needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact that there was no recall or warranty coverage on the vehicle. No additional assistance was provided. The failure mileage was approximately 41,000.
NHTSA ODI #11585227
Mileage unknown · Apr 12, 2024
EngineFuel/propulsion SystemVisibility/wiper
The EPC light and Check Engine light came on while driving, major car throttling, problems with acceleration, stronger throttling occurred with more acceleration. Car was immediately towed to nearest VW dealership service. Me and my son had to stop on the expressway far from home. Problems were confirmed at inspection by VW de…
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The EPC light and Check Engine light came on while driving, major car throttling, problems with acceleration, stronger throttling occurred with more acceleration. Car was immediately towed to nearest VW dealership service. Me and my son had to stop on the expressway far from home. Problems were confirmed at inspection by VW dealership on same day of incident. No symptoms or warnings occurred of problems before incident.
NHTSA ODI #11582508
108,000 miles · Apr 4, 2024
Fuel System, Gasoline
The contact’s daughter owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was running rough and seized. The contact stated that his daughter smelled fuel that was leaking from the vehicle. The vehicle was towed to an independent mechanic who stated the intake valves were fouled due to the vehicle sucking air and g…
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The contact’s daughter owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was running rough and seized. The contact stated that his daughter smelled fuel that was leaking from the vehicle. The vehicle was towed to an independent mechanic who stated the intake valves were fouled due to the vehicle sucking air and gasoline at an incorrect ratio. The mechanic replaced the intake valves, the parts to the valve, and part of the fuel line; however, the failure persisted. The vehicle was towed to the dealer who stated that the intake valve was fouled, and the previous mechanic had not performed the repair properly. The vehicle was not repaired because the dealer wanted the contact to undo the work the previous mechanic had performed before performing the recall repair. The contact stated had not received notification of NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline). The manufacturer was notified of the failure. The failure mileage was approximately 108,000.
NHTSA ODI #11581213
Mileage unknown · Feb 22, 2024
Suspension
My 2017 vw Jetta S front left coil spring broke in half & the sharp ends could have puncture my tire while I was driving. I was checking it over as soon as it made noise, & discovered that it had broken and didn’t drive it & bought 2 new ones and replaced them both and got our state inspection. I got on the internet and saw whe…
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My 2017 vw Jetta S front left coil spring broke in half & the sharp ends could have puncture my tire while I was driving. I was checking it over as soon as it made noise, & discovered that it had broken and didn’t drive it & bought 2 new ones and replaced them both and got our state inspection. I got on the internet and saw where the Jetta 2019 & some other models had been recalled, and wondered why my car hasn’t been, no one got hurt over this, but I as a former mechanic I keep my cars well taken care of, if this was someone else’s who just get in & drive it they could of caused a accident. My car is garage keep with 60,000 miles on it. Also we have 2017 vw all track which I checked it over and no broken coil springs on it as of now, I would like you to consider paying for my parts and repairs as I feel that it was the failure of the part and not abuse. Thanks
NHTSA ODI #11573469
Mileage unknown · Feb 18, 2024
EngineUnknown Or Other
Per pep boys: Coolant housing on rear of engine has hole in it causing severe coolant leak cooling system has had stop leak added to coolant system possibly clogging heater core, radiator, possible coolant passages in engine block Dealership did a patch job prior to purchase, has been with them for 60 days.
NHTSA ODI #11572578
Mileage unknown · Feb 10, 2024
Seats
The drivers side seat does not heat up not to mention the leatherette material used is cheap and has torn making the heater to not work anymore possibly
NHTSA ODI #11571203
Mileage unknown · Feb 10, 2024
Air BagsExterior LightingForward Collision Avoidance
FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the roa…
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FRONT HEADLIGHT ASSEMBLY: 1) the HID HALOGEN lights- (a.) the main DS3 buld continues to burn out not lasting longer than a month. (b.) the ballast also than shorts out (c.) the HIGH BEAM does the reverse effect making everything black (d.) the LOW BEAM do not work right as i cannot see obstacles in the road clearly- WHEN DRIVING AT NIGHT; I ONLY HAVE MY FRONT DRIVERS SIDE HEADLIGHT AND FOG LIGHT ASSEMBLY TO DEPEND ON PRIMARILY. THE PASSENGER LIGHTS WHEN SOMEWHAT WORKING; ARE DIM AND WHEN THE HID BULB BURNS OUT- ALL I HAVE TO DEPEND ON (for that side of car) ARE MY DAY RUNNING AND FOR LIGHTS. 2.) FORWARD COLLISION WARNING SENORS ARE NOT WORKING MAKING IT TOO LATE IF OBSTACLES DETECTED 3.) THE DRIVERS SIDE SEAT WARMER STOPPED WORKING
NHTSA ODI #11571202
65,000 miles · Nov 8, 2023
EngineFuel System, Gasoline
The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact sta…
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The contact owns a 2017 Volkswagen Jetta. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign: 20V648000 (Fuel System, Gasoline). The vehicle was repaired. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. There were no warning lights illuminated. The contact stated that fuel was leaking underneath the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 65,000.
NHTSA ODI #11554153
Mileage unknown · Oct 11, 2023
Air BagsCrashInjury
The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was…
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The only airbag that went off in the vehicle during a collision was the steering wheel airbag none of the side airbags deployed the driver hit his head on the window in the car there were no warning lights on prior to the accident to indicate that there were any malfunctions the police did get called to the scene and vehicle was towed insurance representatives have not inspected vehicle yet.
NHTSA ODI #11549405
Official recalls
6Oct 21, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Aug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Additional source detail variants (2)
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
May 31, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: The mismatched VINs make the vehicle noncompliant with regulatory requirements.
Remedy: Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.
Mar 2, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.
Mar 2, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8
Feb 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
Consequence & remedy
Consequence: If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗