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2016 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2016 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

93 reports with mileage · 68 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports5 fire reports10 injury reports

What owners actually said

161 reports
38,000 miles · Jun 17, 2019
EngineSteeringUnknown Or Other

KEY GETS STUCK IN IGNITION. CAN NOT REMOVE IT. MY CAR WAS ON IDLE FOR 2 HOURS AND 30 MINUTES. NO ONE WAS ABLE TO REMOVE MY KEY. I DROVE IT TO SEVERAL MECHANIC SHOPS

NHTSA ODI #11220719

51,780 miles · Jun 13, 2019
Unknown Or OtherCrashInjury

THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A…

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THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR

NHTSA ODI #11219780

78,000 miles · Jun 12, 2019
EngineService Brakes

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION …

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI #11219429

41,600 miles · Jun 5, 2019
Electrical System

ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLOR…

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ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.

NHTSA ODI #11218098

46,000 miles · Jun 3, 2019
EngineFire

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CA…

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT UNDER THE HOOD OF THE VEHICLE. THE VEHICLE REMAINED AT THE RESIDENCE. THERE WAS NO ADDITIONAL INSPECTION DONE ON THE VEHICLE. SERRA VOLKSWAGEN LOCATED AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215, WAS CONTACTED BY PHONE AT 205-286-9924, AND THE CONTACT WAS REFERRED TO VOLKSWAGEN CUSTOMER CARE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. AT PRESENT THE VEHICLE WAS NOT DEEMED TO BE DESTROYED.

NHTSA ODI #11217474

83,000 miles · May 22, 2019
EngineUnknown Or Other

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

NHTSA ODI #11209213

Mileage unknown · Apr 30, 2019
Fuel/propulsion System

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE …

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11204739

9,500 miles · Apr 19, 2019
EngineUnknown Or Other

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

NHTSA ODI #11197367

33,000 miles · Apr 12, 2019
Air BagsStructureWheelsCrashInjury

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. …

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I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

NHTSA ODI #11195810

Mileage unknown · Mar 4, 2019
Air Bags

VIN NUMBER NOT ON RECALL. LIGHT OF AIR BAG IS ON.

NHTSA ODI #11183843

Official recalls

4

20V648000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Oct 21, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

19V615000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module; Steering:column LOCKING:ANTI-THEFT Device

Aug 22, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence & remedy

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Additional source detail variants (2)

Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Steering:column LOCKING:ANTI-THEFT Device

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

16V403000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Jun 6, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

15V705000 · Engine And Engine Cooling:engine; Service Brakes, Hydraulic:power Assist:vacuum

Oct 26, 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence & remedy

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Additional source detail variants (2)

Engine And Engine Cooling:engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Service Brakes, Hydraulic:power Assist:vacuum

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.