2016 Volkswagen Jetta

EVER SINCE I PURCHASED MY VEHICLE ONE YEAR AGO, I NOTICED THAT MY CAR HAS TROUBLE STARTING. IT IS A PUSH-TO-START CAR, AND SOMETIMES IT CUTS OFF AND I HAVE TO PUSH THE BUTTON TO HAVE IT RESTART. IT HAPPENS DURING ALL TYPES OF WEATHER, AND I'VE HAD THE BATTER TESTED AT THE DEALERSHIP AND IT WAS IN GOOD STANDING, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT. I'VE ALSO HAD TO REPLACE THE TIRES MULTIPLE TIMES OVER THIS LAST ONE YEAR OF HAVING THE CAR. THE FIRST TIME I HAD TO DO THAT WAS LITERALLY WITHIN TWO WEEKS OF BUYING THE CAR. FURTHERMORE, THE RANGE FEATURE THAT GIVES YOU AN AUTOMATIC READING OF THE GAS GAUGE IS INACCURATE. WHEN I FILL UP THE TANK IF SOMETIMES READS OVER 300 MILES, AND THEN SOMETIMES IT READS OVER 400; AND THEN WHEN THE GAS IS LOW AND NEARING EMPTY, IT NOTIFIES ME AT 30 MILES LEFT TILL EMPTY BUT THEN RAPIDLY DROPS TO 15 OR LESS BY INCREMENTS OF 5.

MY VEHICLE HAS STARTED TO HESITATE WHEN I TRY TO ACCELERATE RANDOMLY. IT DOESN'T HAPPEN EVERY TIME I DRIVE BUT IT HAPPENS MULTIPLE TIMES PER WEEK. I WILL PRESS MY GAS, AND MY CAR WILL HESITATE, I HEAR IT REVVING BUT MY RPMS GO NOWHERE. IT'S ALMOST LIKE IT'S NOT CATCHING. THIS WILL OCCUR FOR AROUND 5 SECONDS, LEAVING ME INCAPABLE OF MOVING. IT HAS LEFT ME STUCK IN THE MIDDLE OF INTERSECTIONS, TAKING UNSAFE TURNS OUT OF PARKING LOTS, ETC. IT IS A VERY SCARY ISSUE. HOWEVER, NO CHECK ENGINE OR OTHER LIGHTS ILLUMINATE AT THAT MOMENT, AND NO CODES ARE FOUND WHEN THE CAR IS SCANNED. I HAVE A SPRINT DRIVE DEVICE THAT IS CONSTANTLY PLUGGED IN TO THE OEM PORT AND IT HAS NEVER PICKED UP ON AN ISSUE WHICH MAKES DIAGNOSIS VERY DIFFICULT. THIS LEAVES ME IN SERIOUS FEAR OF DRIVING MY CAR THAT I JUST PURCHASED CERTIFIED USED 3 MONTHS AGO, WITH LESS THAN 30,000 MILES ON IT. I ALSO HAVE ANOTHER ISSUE WHERE THE SAME SET OF LIGHTS COME ON EVERY TIME I DRIVE- ABS, TIRE PRESSURE, AIRBAG, TRACTION/ANTI-SKID, AND STEERING WHEEL LIGHT ALL COME ON AT THE SAME TIME... BUT NOT SURE IF THEY'RE RELATED BECAUSE THEY DON'T INITIATE SIMULTANEOUSLY WITH THE DELAY IN ACCELERATION.

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, OTHER 2016 JETTAS WERE INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

AT 32,000 MILES THE CLUTCH STARTED SLIPPING. EVEN THOUGH COVERED UNDER WARRANTY I WAS TOLD MY MY LOCAL VW DEALER AND BY VW OF AMERICA THAT THEY WOULD HAVE TO PULL THE CAR APART TO DETERMINE IF IT IS COVERED. IF THEY DETERMINE IT IS NORMAL WEAR AND TEAR IT WON'T BE COVERED AND I'M OUT $1100 FOR THE DIAGNOSTIC. MEANWHILE THE VW FORUMS I'VE BEEN ON PINPOINT A WEAK CLUTCH PRESSURE PLATE (DESIGN FLAW) AS THE SOURCE OF THE SLIPPING. THAT MAKES SENSE SINCE I'VE NEVER HAD A CLUTCH SLIP IN MY PREVIOUS 6 MANUAL TRANSMISSIONS AND TWO OF THOSE VEHICLES MADE IT TO OVER 200,000 MILES. THERE IS NO WAY A CLUTCH SHOULD GIVE UP AT 32,000 MILES. THE SLIPPING OCCURS WHILE ACCELERATING IN A HIGH GEAR WITH 4 PEOPLE IN THE CAR. IT JUST STARTED THIS WEEK, BUT IS ALREADY GETTING WORSE. NEITHER THE DEALER OR VWOA COULD TELL ME THE CRITERIA THEY USE TO DETERMINE IF A CLUTCH IS COVERED, BUT THE NICE VWOA REPRESENTATIVE TOLD ME THAT SHORT OF THE CLUTCH FAILING IN THE FIRST YEAR THEY RARELY COVER THE FAILURE. SO I'M LEFT WITH A WARRANTY THAT ISN'T WORTH THE PAPER IT'S PRINTED ON.

3 TIMES CAR POPPED OUT OF 3RD GEAR WHILE CAR WAS IN MOTION, NOTHING IN PARTICULAR BROUGHT THIS ON (NO BUMP IN ROAD, ETC), CAR HAS LESS THAN 7K MILES, BROUGHT TO VW DEALERSHIP AND AFTER DRIVING IT ONLY TWO MILES, THEY SAID THEY WOULD NOT EVEN INSPECT THE TRANSMISSION BECAUSE THEY COULDN'T RECREATE THE PROBLEM. NOW THE ISSUE IS THAT SOMETIMES I CAN'T GET THE CAR INTO 3RD GEAR. CONTACTED NE VW REGIONAL MANAGER BECAUSE I WANTED IT IN WRITING THAT THEY WERE REFUSING TO SERVICE THE CAR. THOUGH I WAS TOLD I WOULD BE SENT A LETTER, I'VE RECEIVED NOTHING MORE THAN A MONTH LATER. OTHER PROBLEMS I HAVE WITH THE CAR INCLUDE THE TURN SIGNAL SOMETIMES NOT TURNING OFF RIGHT AWAY-SOMETIMES IT BLINKS RIGHT, BLINKS LEFT AND THEN FINALLY TURNS OFF AFTER 1 MIN OR SO AND THE DRIVER'S SIDE WINDOW WOULD NOT GO UP WHEN WEATHER WAS HOT THIS PAST SUMMER.

THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPENED WHILE BACKING UP IN MY APARTMENT PARKING LOT, PUT CAR INTO REVERSE TO BACK OUT, BREAK, WHEN TO PUT CAR INTO DRIVE AND CAR WENT INTO REVERSE. EACH TIME THE CAR HAS WENT INTO REVERSE WHILE IN DRIVE I HAVE HAD TO TURN OFF THE CAR COMPLETELY AND RESTART TO CORRECT THE PROBLEM. THIS IS A HUGE SAFETY HAZARD AND THREATENING TO MY CAR, MY SAFETY, AND OTHER DRIVERS. DEALERSHIP CANNOT RECREATE PROBLEM AND SAYS THEREFORE THERE IS NO PROBLEM, VW CUSTOMER CARE IS NO HELP EITHER AS THEY SIMPLY KEEP TELLING ME TO TAKE IT BACK TO THE DEALERSHIP.