2016 Volkswagen Jetta

The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light and EPC warning light was illuminated. The contact pulled over to the side of the roadway. The contact was able to restart the vehicle however, the vehicle would not accelerate above 15 MPH. The contact stated that there was an abnormally strong gasoline odor inside the cabin of the vehicle. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the fuel rail and fuel injectors needed to be replaced. The vehicle had been repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving 25 MPH and attempting to merge into another lane, the accelerator pedal was depressed but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 52,000.

The contact owns a 2016 Volkswagen Jetta. The contact stated upon entering the vehicle, there was a strong gasoline odor. Additionally, the vehicle experienced a rough start. The electronic power control (EPC) and check engine warning lights were illuminated. The contact was able to drive the vehicle; however, the gasoline odor became stronger and stronger while driving and the vehicle would not exceed 20 MPH. The contact veered to the side of the road. The contact’s father met her on the side of the road and upon inspecting the vehicle, he noticed that gasoline was leaking out of the fuel rail upon starting the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the fuel rail needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline); however, the dealer informed the contact that the vehicle was previously repaired under the recall and recall repairs were completed one-time free of charge. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 130,000.

The contact owned a 2016 Volkswagen Jetta. The contact stated that while driving at 15-25 MPH, she smelled a strong burning gas odor. The contact veered to the side of the road. The contact felt an intense heat on her legs. The contact saw a flame on the driver's side of the hood and quickly exited the vehicle. The contact stated that there was also fire underneath the driver's side of the hood. The fire was extinguished with the assistance of the fire department. There were no injuries sustained. A fire department report was filed. The vehicle was towed to a tow lot, where it was totaled. A police report was not filed. The contact became aware that her VIN was included in NHTSA Campaign Number: 20V648000 (FUEL SYSTEM, GASOLINE). An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 98,000.

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING, SHE DETECTED AN ABNORMAL GASOLINE ODOR COMING FROM THE AIR VENTS INSIDE THE VEHICLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. DOTHAN VOLKSWAGEN (2730 ROSS CLARK CIR, DOTHAN, AL 36301) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,700.

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS CONTACTED BY MIKE STEVEN VOLKSWAGEN (11211 E KELLOGG DR N, WICHITA, KS 67207) WHO SUGGESTED THAT THE VEHICLE BE TRADED. THE DEALER CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT DECLINED THE TRADE IN OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.