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2016 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2016 Volkswagen Jetta are substantially higher than the model-year median of 68.

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When problems were reported

Mileage at the reported incident

93 reports with mileage · 68 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports5 fire reports10 injury reports

Electrical System complaints

36 reports
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56,024 miles · Nov 7, 2019
Electrical SystemUnknown Or Other

REAR VIEW CAMERA DOESN'T WORK ALL THE TIME SHOW ERROR ON THE SCREEN ' PARKPILOT IS CURRENTLY NOT AVAILABLE' I CAN'T USE THE CAMERA ON REVERSE THE REASON TO BOUGHT IT WAS BECAUSE HAD A REAR CAMERA!!

NHTSA ODI #11278581

23,000 miles · Oct 31, 2019
Electrical SystemElectronic Stability Control (esc)

I BOUGHT MY CAR CERTIFIED PREOWNED FROM A VW DEALERSHIP IN JUNE WITH 20,000 MILES. WITHIN A MONTH OF PURCHASE, ACCESSORY LIGHTS BEGAN ILLUMINATING RANDOMLY AND THEN SWITCHING BACK OFF. IT IS ALWAYS THE SAME SET OF LIGHTS- ABS, TIRE PRESSURE, AIRBAG, TRACTION/ANTI-SKID, AND STEERING WHEEL LIGHT ALL COME ON AT THE SAME TIME. NOW T…

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I BOUGHT MY CAR CERTIFIED PREOWNED FROM A VW DEALERSHIP IN JUNE WITH 20,000 MILES. WITHIN A MONTH OF PURCHASE, ACCESSORY LIGHTS BEGAN ILLUMINATING RANDOMLY AND THEN SWITCHING BACK OFF. IT IS ALWAYS THE SAME SET OF LIGHTS- ABS, TIRE PRESSURE, AIRBAG, TRACTION/ANTI-SKID, AND STEERING WHEEL LIGHT ALL COME ON AT THE SAME TIME. NOW THEY COME ON EVERY TIME I DRIVE AND NEVER TURN OFF. I DON'T NOTICE A DIFFERENCE IN THE DRIVING, BUT THE LIGHTS ARE WORRISOME. I ALSO HAVE ANOTHER ISSUE WHERE OCCASIONALLY WHEN I ACCELERATE THE CAR FAILS TO "PICK UP" OR ACCELERATE FOR LIKE 5 SECONDS, AND THEN IT CATCHES AND THE CAR CONTINUES TO RUN SMOOTHLY FROM THEN ON... BUT I'M UNSURE IF THEY'RE RELATED.

NHTSA ODI #11277234

34,000 miles · Oct 8, 2019
Electrical System

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL VOLKSWAGEN (LOCATED AT 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. T…

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 30 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL VOLKSWAGEN (LOCATED AT 3963 W TENNESSEE ST, TALLAHASSEE, FL 32304, (850) 692-5609) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #11267101

7,000 miles · Sep 7, 2019
Electrical System

MY THING IS WHEN I FIRST GOT THE CAR WHEN THE HEATER WAS TURNED ON YOU SMELL SOMETHING BURNING... TOLD THE DEALERSHIP THEY SAID IT WAS PROBABLY SAND GETTING IN THE HEATER...BUT MY CO WORKERS NOTICED IT ALSO IT WENT FROM THAT TO THE WINDOW NOT GOING UP AND DOWN WHEN YOU MASH THE BUTTON TO NOT GOING ALL THE WAY DOWN...THEN THE A/C…

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MY THING IS WHEN I FIRST GOT THE CAR WHEN THE HEATER WAS TURNED ON YOU SMELL SOMETHING BURNING... TOLD THE DEALERSHIP THEY SAID IT WAS PROBABLY SAND GETTING IN THE HEATER...BUT MY CO WORKERS NOTICED IT ALSO IT WENT FROM THAT TO THE WINDOW NOT GOING UP AND DOWN WHEN YOU MASH THE BUTTON TO NOT GOING ALL THE WAY DOWN...THEN THE A/C NOT PUTTING OUT COOL AIR.... THE DEALERSHIP WAS TOLD ABOUT THIS AS WELL AND DID ASK IF A RECALL WAS DONE... NONE WAS DONE THEY NO OFF. THIS VEHICLE WAS IN MOTION.

NHTSA ODI #11253895

57,000 miles · Sep 5, 2019
Electrical SystemPower TrainCrash

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHE…

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS ENGAGED IN PARK AND TURNED OFF, IT ROLLED AWAY AND CRASHED INTO TWO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE CONTACT WAS CONCERNED BECAUSE HIS CHILD AND ANOTHER CHILD WERE OCCUPYING THE REAR SEATS WHEN THE FAILURE OCCURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM). THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, OTHER 2016 JETTAS WERE INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

NHTSA ODI #11253426

40,000 miles · Jun 24, 2019
Electrical System

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT ALL THE SENSORS ON THE VEHICLE FAILED, AND THE INDICATORS FOR THE TURN SIGNALS, BRAKES, AND DOORS FAILED TO ILLUMINATE ON THE INSTRUMENT PANEL. ALSO, THE VEHICLE FAILED TO START AND THE BACKUP CAMERA FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR…

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT ALL THE SENSORS ON THE VEHICLE FAILED, AND THE INDICATORS FOR THE TURN SIGNALS, BRAKES, AND DOORS FAILED TO ILLUMINATE ON THE INSTRUMENT PANEL. ALSO, THE VEHICLE FAILED TO START AND THE BACKUP CAMERA FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #11222265

41,600 miles · Jun 5, 2019
Electrical System

ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLOR…

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ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.

NHTSA ODI #11218098

69,000 miles · Dec 3, 2018
Electrical System

ON MY HOME STOP BY WALMART AND THE KEY WOULD NOT COME OUT OF THE IGNITION. DIDN'T GO IN THE STORE AGAIN JUST WENT HOME AND IT STILL WOULD NOT COME OUT OF THE IGNITION. SINCE MY NEIGHBOR HAS 2 VW CARS I WENT TO HIS HOUSE AND I WAS INFORMED THAT THERE WAS A RECALL FOR THE 2016 PASSET. HE CHECKED ON MY CAR AND TRIED TO GET TH…

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ON MY HOME STOP BY WALMART AND THE KEY WOULD NOT COME OUT OF THE IGNITION. DIDN'T GO IN THE STORE AGAIN JUST WENT HOME AND IT STILL WOULD NOT COME OUT OF THE IGNITION. SINCE MY NEIGHBOR HAS 2 VW CARS I WENT TO HIS HOUSE AND I WAS INFORMED THAT THERE WAS A RECALL FOR THE 2016 PASSET. HE CHECKED ON MY CAR AND TRIED TO GET THE KEY OUT AFTER WE CALLED STOKES VW ON ASHLEY PHOSPHATE RD. THE SERVICE PERSON SUGGESTED BRINGING IT IN AN LEAVE IT BUT DIDNT HAVE A LOANER CAR FOR ME TO GET TO WORK..HE SUGGESTED JIGGLING THE KEY WHILE TURNING THE WHEEL BECAUSE THATS WHAT THET DO. THE VEHICLE WAS STATIONARY. IN A STORE PARKING LOT. ALSO THE WINDOW WOULD NOT GO UP THIS INCIDENT HAPPEN ABOUT A MONTH AFTER I PURCHASE THE CAR. I THOUGHT MAYBE BECAUSE IT WAS AFTER 5 IN THE MORNING. IT HAPPEN AGAIN AND THEN IT HAPPEN AGAIN AND THIS TIME IT WOULD NOT GO UP IT WAS OVER 8 HOURS BEFORE IT DID AND I NEEDED TO GO BACK TO WORK AND LEAVE MY CAR WINDOW DOWN. VERY DISAPPOINTED IN VW.

NHTSA ODI #11155812

90,000 miles · Sep 28, 2018
Electrical System

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO …

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

NHTSA ODI #11132092

48,860 miles · Jun 27, 2018
Electrical System

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA ODI #11104264

Official recalls

4

20V648000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Oct 21, 2020

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

19V615000 · Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module; Steering:column LOCKING:ANTI-THEFT Device

Aug 22, 2019

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence & remedy

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Additional source detail variants (2)

Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Steering:column LOCKING:ANTI-THEFT Device

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

16V403000 · Fuel System, Gasoline:fuel Injection System:fuel Rail

Jun 6, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

Consequence & remedy

Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.

Remedy: Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.

15V705000 · Engine And Engine Cooling:engine; Service Brakes, Hydraulic:power Assist:vacuum

Oct 26, 2015

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence & remedy

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Additional source detail variants (2)

Engine And Engine Cooling:engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Service Brakes, Hydraulic:power Assist:vacuum

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.

Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.