Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
380–25K
3625–50K
2550–75K
1875–100K
8100–150K
0150K+
125 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 49 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports1 fire reports7 injury reports
What owners actually said
194 reports
Mileage unknown · Apr 25, 2018
EngineUnknown Or Other
MY VEHICLE STARTS TO STALL OUT WHILE EITHER PULLING OUT IN FRONT OF TRAFFIC OR WHILE SITTING AT A STOP LIGHT. THE CAR DOES NOT STALL OUT COMPLETELY BUT FOR 4 SECONDS + THE CAR WILL BE NON RESPONSIVE TO THE GAS AND THE TACHOMETER GOES TO 0 WHICH WHEN PULLING OUT IN FRONT OF SOMEONE WITH THE CAR SITTING IDLE WHEN ITS SUPPOSED TO …
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MY VEHICLE STARTS TO STALL OUT WHILE EITHER PULLING OUT IN FRONT OF TRAFFIC OR WHILE SITTING AT A STOP LIGHT. THE CAR DOES NOT STALL OUT COMPLETELY BUT FOR 4 SECONDS + THE CAR WILL BE NON RESPONSIVE TO THE GAS AND THE TACHOMETER GOES TO 0 WHICH WHEN PULLING OUT IN FRONT OF SOMEONE WITH THE CAR SITTING IDLE WHEN ITS SUPPOSED TO BE MOVING IS VERY SCARY. THIS HAPPENS RANDOMLY AND LAST OCCURANCE HAPPENED TODAY.
NHTSA ODI #11090082
Mileage unknown · Apr 10, 2018
Engine
2015 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE STALLS AND SHUTS OFF WHILE DRIVING. *SMD
NHTSA ODI #10763635
55 miles · Apr 9, 2018
Service Brakes
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE BRAKE PEDAL WAS STIFF AND TRAVELED TO THE FLOORBOARD OF THE VEHICLE WITHOUT WARNING. ADDITIONALLY, THE BRAKES MADE AN ABNORMAL CRUNCHING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VOLKSWAGEN OF PUYALLUP,…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE BRAKE PEDAL WAS STIFF AND TRAVELED TO THE FLOORBOARD OF THE VEHICLE WITHOUT WARNING. ADDITIONALLY, THE BRAKES MADE AN ABNORMAL CRUNCHING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VOLKSWAGEN OF PUYALLUP, 820 RIVER ROAD PUYALLUP, WA 98371) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A BRAKE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55.
NHTSA ODI #11084216
65,000 miles · Apr 7, 2018
Electrical System
IGNITION KEY GETS STUCK IN IGNITION AND WILL NOT TURN OFF. BOTH KEYS DO THE SAME THING. MUST BE A COMMON PROBLEM THAT VW HAS NOT DEALT WITH. A SIMPLE GOOGLE SEARCH AND THE PROBLEM IS COMMON WITH THE VW'S. THIS FIRST HAPPEN AFTER PARKING AND VEHICLE WAS STATIONARY,
NHTSA ODI #11083801
Mileage unknown · Apr 2, 2018
Wheels
HAD TO REPLACE WHEEL SPEED SENSOR PART WHT-003-858 ON A 2015 VW JETTA AT 17,415, MY CONCERN IS THAT I HAVE ANOTHER 2015 JETTA AND HAD TO REPLACE 3 OTHER WHEEL SPEED SENSOR ALL UNDER 15,000 MILES.
NHTSA ODI #11082505
Mileage unknown · Apr 2, 2018
Wheels
REPLACED 3 WHEEL SPEED SENSORS ON THIS CAR ALL UNDER 16,000 MILES ON THE CAR PART WHT-003-856 SENSOR. I HAVE 2 -2015 JETTA AND BOTH NEEDING WHEEL SPEED SENSOR REPLACED. 3RD ONE REPLACED TODAY APRIL 2ND, 2018
NHTSA ODI #11082504
78,000 miles · Mar 13, 2018
SteeringUnknown Or Other
2015 VW JETTA TDI - UNABLE TO TURN THE IGNITION KEY IN THE OFF POSITION TO SHUT OFF THE ENGINE. UNABLE TO REMOVE KEY FROM IGNITION LOCK CYLINDER. STEERING LOCK MECHANISM NOT ALLOWING THE KEY TO ROTATE TO OFF POSITION TO SHUT ENGINE OFF AND REMOVE KEY FROM IGNITION CYLINDER EVENT DESCRIPTION: VEHICLE IN PARK ON LEVEL GROUND. EN…
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2015 VW JETTA TDI - UNABLE TO TURN THE IGNITION KEY IN THE OFF POSITION TO SHUT OFF THE ENGINE. UNABLE TO REMOVE KEY FROM IGNITION LOCK CYLINDER. STEERING LOCK MECHANISM NOT ALLOWING THE KEY TO ROTATE TO OFF POSITION TO SHUT ENGINE OFF AND REMOVE KEY FROM IGNITION CYLINDER EVENT DESCRIPTION: VEHICLE IN PARK ON LEVEL GROUND. ENGINE WILL NOT SHUT OFF WHEN ROTATING KEY IN KEY CYLINDER TO THE OFF POSITION. APPEARS THAT STEERING LOCK IS NOT RELEASING THE IGNITION KEY WHEN ROTATING IGNITION KEY TO OFF POSITION. POOR DESIGN. DOES NOT FAIL SAFE. ENGINE KEEPS RUNNING NO MATTER WHAT! LOTS OF COMPLAINTS ON THE WEB OF THIS PARTICULAR ISSUE. OEM SHOULD RECALL THIS DESIGN DEFECT. AIR POLLUTION ISSUE. URGET ACTION REQUIRED FROM NHTSA
NHTSA ODI #11078917
Mileage unknown · Feb 21, 2018
Fuel System, Gasoline
TAKATA RECALL. I HAVE SEVERAL COMPLAINTS: (1)THE KEY IN THE IGNITION SWITCH DOESN'T WANT TO TURN AND ONCE TURN THE CAR OFF, IT'S HARD TO REMOVE THE KEY. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR, BUT IT'S GETTING WORSE. (2) I HAVE ALSO BEEN SMELLING GAS, FOR AT THE PAST 2 YEARS. THIS WAS REPORTED TO THE DEALER ON ON…
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TAKATA RECALL. I HAVE SEVERAL COMPLAINTS: (1)THE KEY IN THE IGNITION SWITCH DOESN'T WANT TO TURN AND ONCE TURN THE CAR OFF, IT'S HARD TO REMOVE THE KEY. THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR, BUT IT'S GETTING WORSE. (2) I HAVE ALSO BEEN SMELLING GAS, FOR AT THE PAST 2 YEARS. THIS WAS REPORTED TO THE DEALER ON ONE OF THE MAINTENANCE'S TRIP. I WAS TOLD TO JUST PUT A HIGHER OCTANE OF GAS, INSTEAD OF THE 87 OCTANE I WAS CURRENTLY USING. I STARTED USING 89 OCTANE AND STILL SMELLING THE GAS. (3) WHEN DRIVING YOU CAN FILL THE VEHICLE CHANGING GEARS.
NHTSA ODI #11074133
31,000 miles · Feb 14, 2018
Service BrakesService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP. THE EMERGENCY BRAKE WAS USED IN ORDER TO STOP THE VEHICLE AND THE "CHECK THE VEHICLE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHER…
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TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE VEHICLE FAILED TO STOP. THE EMERGENCY BRAKE WAS USED IN ORDER TO STOP THE VEHICLE AND THE "CHECK THE VEHICLE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VACUUM GAUGE LINE FAILED DUE TO NOT BUILDING SUFFICIENT PRESSURE TO BRAKE. THE VACUUM GAUGE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO FAIRFAX VOLKSWAGEN (11505 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 359-4500), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 180105636. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
NHTSA ODI #11072917
49,000 miles · Jan 11, 2018
Unknown Or Other
WHILE DRIVING MY CAR I RECEIVED A WARNING THAT THESE SERVICES WERE NOT WORKING.BLIND SPOT MONITOR,FRONT ASSIST AND REAR TRAFFIC. I HAVE CAR NET SERVICE ON THIS CAR. AFTER BEING ON THE FWY FOR 2 HOURS, I FINALLY WAS ABLE TO GET OFF THE FWY TO TURN BACK ON THE FEATURES, SINCE YOU MUST BE STOPPED. IT SEEMS THAT THE CAR NET PROGRA…
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WHILE DRIVING MY CAR I RECEIVED A WARNING THAT THESE SERVICES WERE NOT WORKING.BLIND SPOT MONITOR,FRONT ASSIST AND REAR TRAFFIC. I HAVE CAR NET SERVICE ON THIS CAR. AFTER BEING ON THE FWY FOR 2 HOURS, I FINALLY WAS ABLE TO GET OFF THE FWY TO TURN BACK ON THE FEATURES, SINCE YOU MUST BE STOPPED. IT SEEMS THAT THE CAR NET PROGRAM HAD SENT A REPORT FROM THAT DAY SAYING EVERYTHING WAS FINE. I BELIEVE WHEN THE PROGRAM SENDS A REPORT IT GLITCHES THE SOFTWARE THAT CONTROLS THESE VITAL CAR FUNCTIONS. I CALLED VW & CAR-NET BUT THEY WILL NOT ADMIT THAT THERE IS A BUG IN THE INTEGRATION OF THE VEHICLE THAT CAUSES THE CAR TO FAIL. THIS ALSO HAPPENED TO ME ONCE BEFORE WHILE DRIVING AND I WAS TOLD ON THE DASH BOARD THAT THE CAR WAS OVERHEATING. I STOPPED AND TOOK IT TO THE DEALER AND NOTING WAS WRONG. THIS WAS ALSO AFTER THE CAR SENT A REPORT FROM THE CAR NET PROGRAM. BOTH HAPPEN WHILE THE CAR WAS IN MOTION AND GAVE NO WARNING ON THE FWY. I BELIEVE THIS SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT. VW SEEMS TO NOT CARE ABOUT THIS.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence & remedy
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional source detail variants (2)
Engine And Engine Cooling:engine
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Service Brakes, Hydraulic:power Assist:vacuum
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Consequence: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
Consequence & remedy
Consequence: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Remedy: Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Insufficient headlight output may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Consequence & remedy
Consequence: Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year