NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
201 reports16,000 miles · Dec 14, 2008
Service Brakes, Hydraulic
2007 JETTA WOLFSBURG REAR BRAKES MADE FROM A SOFTER MATERIAL CAUSING THEM TO WEAR AT A MUCH FASTER RATE THAN THE FRONT(APPROX. EVERY 16K MILES). INFO IS STRAIGHT FROM VW USA. WHY WOULD THEY PUT THE SENSORS ON ONLY THE FRONT IF THEY KNOW THE REAR WILL WEAR FASTER AND NO INFO IN THE OWNERS MANUAL. UNREASONABLE REPAIR ON A FRONT WH…
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2007 JETTA WOLFSBURG REAR BRAKES MADE FROM A SOFTER MATERIAL CAUSING THEM TO WEAR AT A MUCH FASTER RATE THAN THE FRONT(APPROX. EVERY 16K MILES). INFO IS STRAIGHT FROM VW USA. WHY WOULD THEY PUT THE SENSORS ON ONLY THE FRONT IF THEY KNOW THE REAR WILL WEAR FASTER AND NO INFO IN THE OWNERS MANUAL. UNREASONABLE REPAIR ON A FRONT WHEEL DRIVE CAR. FRONT BRAKES STILL LOOK NEW WHILE BACK BRAKES ARE WORN AND CUT INTO THE ROTOR. VW USA SAYS THIS WAS A FIX IN RESPONSE TO CUSTOMER COMPLAINTS OF REAR BRAKE NOISE. SOFTER MATERIAL CAUSES MORE BRAKE DUST AND BRAKES SQUEAL ALL THE TIME. HAVING TO REPLACE BRAKES MUCH MORE OFTEN IS NOT AN EFFICIENT FIX. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ON EDMUNDS.COM. THIS IS AN ISSUE. *TR
NHTSA ODI #10251749
15,987 miles · Dec 12, 2008
EquipmentService Brakes, Hydraulic
PURCHASED NEW VEHICLE 07/21/07 AND ON 12/09/08 I HAD TO HAVE THE REAR BRAKES AND ROTORS REPLACED ON MY NEW 2007 VW JETTA WITH LESS THAN 16,000 MILES ON IT! THIS IS MY 4TH VW AND I HAVE NEVER EXPERIENCED THIS ISSUE SO SOON BEFORE. MY PREVIOUS VW THAT I'VE BROUGHT TO THE SAME DEALER FOR THE LAST 8 YEARS NEVER HAD THIS ISSUE. I…
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PURCHASED NEW VEHICLE 07/21/07 AND ON 12/09/08 I HAD TO HAVE THE REAR BRAKES AND ROTORS REPLACED ON MY NEW 2007 VW JETTA WITH LESS THAN 16,000 MILES ON IT! THIS IS MY 4TH VW AND I HAVE NEVER EXPERIENCED THIS ISSUE SO SOON BEFORE. MY PREVIOUS VW THAT I'VE BROUGHT TO THE SAME DEALER FOR THE LAST 8 YEARS NEVER HAD THIS ISSUE. I FIND IT INAPPROPRIATE FOR VW TO SELL ME A VEHICLE WITH SUB STANDARD PARTS THAT REQUIRES A LOT OF MONEY TO REPLACE - WITH NO DISCLAIMER. I'VE COME TO EXPECT BETTER QUALITY FROM VW. WHICH WAS THE MAIN REASON AS TO WHY I PURCHASED A NEW VEHICLE FROM VW AGAIN. TO ADD, I'LL HAVE TO GO THROUGH THIS AGAIN EVERY 15,000 MILES OR SO. IT IS NOT A BREAKING HABIT AS MY PRIOR RECORDS WITH VW WILL SHOW THAT IS NOT THE CASE. WHILE CUSTOMER. *TR
NHTSA ODI #10251556
27,000 miles · Dec 8, 2008
Service Brakes, Hydraulic
I HAVE A 2007 VW JETTA. AT 27,000 MILES I HAD TO HAVE REAR BRAKE PADS REPLACED AND ROTORS TURNED. BRAKES WERE RUBBING METAL TO METAL. I THINK IT IS A PREMATURE BRAKE WEAR PROBLEM. DO NOT KNOW IF IT IS FAULTY PARTS OR WHAT. DEALER SAYS IT IS NORMAL TO HAVE REAR PADS WEAR OUT WITH THAT LITTLE OF MILEAGE. I AM 55YRS. OLD AND I HAVE…
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I HAVE A 2007 VW JETTA. AT 27,000 MILES I HAD TO HAVE REAR BRAKE PADS REPLACED AND ROTORS TURNED. BRAKES WERE RUBBING METAL TO METAL. I THINK IT IS A PREMATURE BRAKE WEAR PROBLEM. DO NOT KNOW IF IT IS FAULTY PARTS OR WHAT. DEALER SAYS IT IS NORMAL TO HAVE REAR PADS WEAR OUT WITH THAT LITTLE OF MILEAGE. I AM 55YRS. OLD AND I HAVE NEVER SEEN THAT WITH ANY CAR. I HOPE IT DOES NOT CAUSE ANYONE TO HAVE AN ACCIDENT. *TR
NHTSA ODI #10251086
28,867 miles · Nov 24, 2008
Service Brakes, Electric
I HAVE A 2007 VOLKSWAGEN JETTA WOLFSBERG EDITION WITH 29,000 MILES ON IT. I AM THE ORIGINAL OWNER. MY REAR BRAKES WERE MAKING AN AWFUL SQUEALING NOISE. I BROUGHT THE CAR TO THE DEALER FOR SCHEDULED MAINTENANCE AS WELL AS FOR MY BRAKES. I WAS TOLD THAT MY REAR BRAKES HAD 1MM AND 2MM LEFT ON THEM AND NEEDED TO BE REPLACED AND T…
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I HAVE A 2007 VOLKSWAGEN JETTA WOLFSBERG EDITION WITH 29,000 MILES ON IT. I AM THE ORIGINAL OWNER. MY REAR BRAKES WERE MAKING AN AWFUL SQUEALING NOISE. I BROUGHT THE CAR TO THE DEALER FOR SCHEDULED MAINTENANCE AS WELL AS FOR MY BRAKES. I WAS TOLD THAT MY REAR BRAKES HAD 1MM AND 2MM LEFT ON THEM AND NEEDED TO BE REPLACED AND THIS WAS PART OF NORMAL WEAR AND TEAR. THE CAR IS NOT EVEN 2 YEARS OLD AND THEY WANT TO CHARGE $425 TO REPLACE THE REAR BRAKES. I HAVE OWNED TOYOTAS BEFORE AND HAVE NEVER HEARD OF SUCH A THING. THIS IS A HUGE FLAW THAT VOLKSWAGEN REFUSES TO OWN UP TO. I HAVE TALKED TO MY DEALER, DRITO BROTHERS, AND CUSTOMER RELATIONS ABOUT THIS ISSUE. APPARENTLY, VOLKSWAGEN DOES NOT CARE ABOUT THEIR CUSTOMERS AND CONTINUE TO MAKE AN INFERIOR CAR. I THINK IT NEEDS TO BE INVESTIGATED WITH A POTENTIAL FOR RECALL. I HAVE READ MANY ONLINE FORUMS WITH MANY PEOPLE RUNNING INTO THIS SAME ISSUE. I HAD AN OUTSIDE MECHANIC TAKE A LOOK AND THEY FEEL THERE IS A MAJOR FLAW IN THE CAR AS THE WEAR ON THE REAR BRAKES IS UNEVEN WHILE THE FRONT BRAKES ARE NOT SHOWING ANY WEAR AT ALL. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
NHTSA ODI #10249712
144,000 miles · Nov 10, 2008
Air Bags
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH OVER RAILROAD TRACKS, THE CONTACT HEARD A SUDDEN LOUD NOISE. IMMEDIATELY FOLLOWING, THE FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING. THE INSURANCE COMPANY WAS NOTIFIED AND INSPECTED THE VEHICLE. THE VEHICLE WILL BE REPAIRED. THE CONTACT WAS CONCER…
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TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH OVER RAILROAD TRACKS, THE CONTACT HEARD A SUDDEN LOUD NOISE. IMMEDIATELY FOLLOWING, THE FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING. THE INSURANCE COMPANY WAS NOTIFIED AND INSPECTED THE VEHICLE. THE VEHICLE WILL BE REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 144,000.
NHTSA ODI #10248276
22,000 miles · Nov 6, 2008
Service Brakes, Hydraulic
THE REAR BRAKES AND ROTORS NEED REPLACEMENT AT 22,000 MILES. WHILE THE FRONT BRAKES ARE PERFECT. *TR
NHTSA ODI #10247876
29,000 miles · Oct 22, 2008
Service Brakes, Hydraulic
AT 29,000 MILES I STARTED HEARING A GRINDING NOISE IN MY REAR BRAKES. CALLED DEALERSHIP ADVISING OF NOISE AND WAS GIVEN AN APPT FOR 2 WEEKS LATER. AT APPT WAS ADVISED THAT REAR BRAKES AND ROTORS NEEDED REPLACED. VW ADVISED ME THAT IT IS NORMAL FOR THE REAR BRAKES TO GO BEFORE THE FRONT BRAKES. NO REPAIR WORK DONE, CAR HAS BE…
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AT 29,000 MILES I STARTED HEARING A GRINDING NOISE IN MY REAR BRAKES. CALLED DEALERSHIP ADVISING OF NOISE AND WAS GIVEN AN APPT FOR 2 WEEKS LATER. AT APPT WAS ADVISED THAT REAR BRAKES AND ROTORS NEEDED REPLACED. VW ADVISED ME THAT IT IS NORMAL FOR THE REAR BRAKES TO GO BEFORE THE FRONT BRAKES. NO REPAIR WORK DONE, CAR HAS BEEN SITTING IN MY GARAGE. *TR
NHTSA ODI #10246313
1,000 miles · Oct 9, 2008
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO DRIVE HIS VEHICLE, HE HEARS A GRINDING SOUND COMING FROM THE BRAKES OF THE VEHICLE. THE DEALER STATED THAT ALL OF THE BRAKE COMPONENTS NEEDED TO BE REPLACED. THE FAILURE HAS OCCURED ON MORE THAN FIVE DIFFERENT OCCASIONS. THE CURRENT MILEAGE WAS 40,…
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TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO DRIVE HIS VEHICLE, HE HEARS A GRINDING SOUND COMING FROM THE BRAKES OF THE VEHICLE. THE DEALER STATED THAT ALL OF THE BRAKE COMPONENTS NEEDED TO BE REPLACED. THE FAILURE HAS OCCURED ON MORE THAN FIVE DIFFERENT OCCASIONS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10244994
Mileage unknown · Oct 8, 2008
Fuel System, Gasoline
GAS MILEAGE ON MY VEHICLE HAS NEVER BEEN AS GOOD AS POSTED ON PURCHASING STICKER. *TR
NHTSA ODI #10244883
Mileage unknown · Sep 12, 2008
Air BagsVisibility
2007 VOLKSWAGEN JETTA HAD A RATTLING NOISE IN THE WINDSHIELD. CONSUMER STATES THAT THE NOISE GREW IN INTENSITY AND ANNOYANCE. HE TRIED TO FIND THE LOCATION OF THE NOISE AND LIGHTLY TAPPED THE WINDSHIELD AND IT CRACKED. *NJ THE CONSUMER STATED AFTER THE WINDSHIELD CRACKED, THE AIR BAG LIGHT ILLUMINATED. THE DEALER CLAIMED A …
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2007 VOLKSWAGEN JETTA HAD A RATTLING NOISE IN THE WINDSHIELD. CONSUMER STATES THAT THE NOISE GREW IN INTENSITY AND ANNOYANCE. HE TRIED TO FIND THE LOCATION OF THE NOISE AND LIGHTLY TAPPED THE WINDSHIELD AND IT CRACKED. *NJ THE CONSUMER STATED AFTER THE WINDSHIELD CRACKED, THE AIR BAG LIGHT ILLUMINATED. THE DEALER CLAIMED A ROCK MAY HAVE HIT THE WINDSHIELD, HOWEVER THE CONSUMER STATED THAT WAS NOT THE CASE. THE DEALER ALSO STATED THE AIR BAG LIGHT ILLUMINATING HAD NOTHING TO DO WITH THE CRACKED WINDSHIELD. THE DEALER FIXED THE AIR BAG PROBLEM, BUT THEY DID NOT FIX THE WINDSHIELD. *JB
NHTSA ODI #10242589
Official recalls
4Sep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence & remedy
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Dec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
Consequence & remedy
Consequence: IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
May 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
Consequence & remedy
Consequence: IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
Remedy: DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 24, 2007
CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOME VEHICLES MAY NOT HAVE HAD A REQUIRED CAP INSTALLED WHICH DISABLES THE HEADLIGHT HORIZONTAL AIM AND SOME VEHICLES MAY CONTAIN A CAP THAT DISABLES THE VERTICAL AIMING SCREW.
Consequence & remedy
Consequence: NONCOMPLIANCE CAN INHIBIT PROPER HEADLAMP AIM ADJUSTMENT FOR ROADWAY ILLUMINATION, IMPROPERLY AIMED HEADLAMPS COULD CAUSE REDUCED ROAD VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE LOW BEAM HORIZONTAL AIMING SCREW AND INSTALL ONE IF MISSING, AND INSPECT FOR THE PRESENCE OF A CAP IN THE SOCKET OF THE VERTICAL AIMING SCREW AND IF PRESENT, THE CAP WILL BE REMOVED. THE RECALL WILL BEGIN ON OCTOBER 31, 2007. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗