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2002 Volkswagen Jetta

Owner reports · Recalls · Investigations

More warning signs than most Jetta years

Owner complaints for the 2002 Volkswagen Jetta are substantially higher than the model-year median of 68.

About this comparison →

When problems were reported

Mileage at the reported incident

487 reports with mileage · 215 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 108 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

31 crash reports71 fire reports69 injury reports

Exterior Lighting complaints

50 reports
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50,000 miles · Jun 22, 2006
Exterior Lighting

DT*: THE CONTACT STATED THAT THE BRAKE LIGHT SWITCH FAILED CAUSING THE BRAKE LIGHTS NOT TO ILLUMINATE. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY DETERMINED THE RECALL REMEDY REPAIR FOR THE BRAKE LIGHT SWITCH, # 04V096000, WERE PREVIOUSLY PERFORMED ON THIS VEHICLE PRIOR TO THE PURCHASE. THE DEFECT HAS REAPPEARED.

NHTSA ODI #10160477

70,000 miles · Jun 13, 2006
Exterior Lighting

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT COME OUT OF PARK WHILE THE BRAKES WERE APPLIED. THE DEALERSHIP DETERMINED THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED.

NHTSA ODI #10159728

86,000 miles · May 19, 2006
Exterior Lighting

THE TURN SIGNAL ON MY 2002 VW JETTA, VIN [XXX] OPERATES AT RANDOM. THIS CONDITION SOMETIMES OCCURS AFTER GOING OVER BUMPS OR AFTER COMPLETING A LANE CHANGE MANEUVER. THE TURN SIGNAL SWITCH IS IN THE CENTER, OR "OFF" POSITION BUT THE TURN SIGNAL / HAZARD FLASHER STARTS AND/OR STOPS AT RANDOM. VW'S SAFETY RECALL VX DATED MAR…

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THE TURN SIGNAL ON MY 2002 VW JETTA, VIN [XXX] OPERATES AT RANDOM. THIS CONDITION SOMETIMES OCCURS AFTER GOING OVER BUMPS OR AFTER COMPLETING A LANE CHANGE MANEUVER. THE TURN SIGNAL SWITCH IS IN THE CENTER, OR "OFF" POSITION BUT THE TURN SIGNAL / HAZARD FLASHER STARTS AND/OR STOPS AT RANDOM. VW'S SAFETY RECALL VX DATED MARCH 2005 CLAIMS THAT MY VEHICLE IS OUTSIDE THE RANGE OF AFFECTED VINS BUT CLEARLY THIS IS NOT THE CASE. PLEASE INVESTIGATE THIS CONCERN AND CONSIDER FORCING VW TO DO A MORE EXTENSIVE RECALL AS THIS PROBLEM IS NOT JUST ANNOYING, IT IS POTENTIALLY A SAFETY CONCERN. AN ACCIDENT OR ELECTRICAL FIRE COULD POSSIBLY RESULT FROM THIS CONDITION. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #10157853

Mileage unknown · Apr 20, 2006
Exterior Lighting

2002 JETTA REAR LIGHTS WORK INTERMITTENTLY. *TS THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE LIGHT PROBLEMS. *JB

NHTSA ODI #10156253

80,998 miles · Nov 15, 2005
Exterior Lighting

DT: THE CONTACT STATES IS NHTSA A RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD IT REPAIRED AT HIS OWN EXPENSE. *JB UPDATED 12…

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DT: THE CONTACT STATES IS NHTSA A RECALL CAMPAIGN ID # 04V096000 CONCERNING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS INDICATED IN THE RECALL, BUT THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD IT REPAIRED AT HIS OWN EXPENSE. *JB UPDATED 12/7/2005. *NM

NHTSA ODI #10142738

50,000 miles · Nov 3, 2005
Exterior Lighting

DT: THE CONTACT STATED THE HAZARD FLASHING LIGHTS SWITCH MALFUNCTIONED. ALL OF THE EXTERIOR LIGHTS ON THE CAR BURNED OUT. THE TURN SIGNALS WOULD TICK, BUT THE BLINKER LIGHT WOULD NOT COME ON. THIS WAS TEMPORARILY SOLVED BY REMOVING THE HAZARD LIGHT SWITCH. VOLKSWAGEN ISSUED RECALL 04V584000 ON THE HAZARD SWITCH, BUT THIS VEH…

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DT: THE CONTACT STATED THE HAZARD FLASHING LIGHTS SWITCH MALFUNCTIONED. ALL OF THE EXTERIOR LIGHTS ON THE CAR BURNED OUT. THE TURN SIGNALS WOULD TICK, BUT THE BLINKER LIGHT WOULD NOT COME ON. THIS WAS TEMPORARILY SOLVED BY REMOVING THE HAZARD LIGHT SWITCH. VOLKSWAGEN ISSUED RECALL 04V584000 ON THE HAZARD SWITCH, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER AND THE DEALER HAVE BEEN CONTACT, AND NEITHER OFFERED ANY FREE SOLUTION. *AK

NHTSA ODI #10141653

62,000 miles · Oct 11, 2005
Exterior Lighting

DT: THE CONTACT STATES THERE IS RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH ON OTHER VEHICLES OF SAME MAKE/MODEL AND YEAR, BUT THIS VEHICLE IS NOT IN RECALL. HE CANNOT GET VEHICLE OUT OF PARK. THIS HAPPENS INTERMITTENTLY. DEALER REPLACED THE PART, AND WANTED THE CONTACT TO PAY FOR IT. MANUFACTURER SAID THIS VEHICLE WA…

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DT: THE CONTACT STATES THERE IS RECALL 04V096000 CONCERNING BRAKE LIGHT SWITCH ON OTHER VEHICLES OF SAME MAKE/MODEL AND YEAR, BUT THIS VEHICLE IS NOT IN RECALL. HE CANNOT GET VEHICLE OUT OF PARK. THIS HAPPENS INTERMITTENTLY. DEALER REPLACED THE PART, AND WANTED THE CONTACT TO PAY FOR IT. MANUFACTURER SAID THIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO HELP TO CONTACT TO PAY THE EXPENSES. *AK

NHTSA ODI #10139307

73,000 miles · Sep 15, 2005
Exterior Lighting

DT: IN AUGUST 2005 TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKE LIGHT SWITCH REPLACED, AND IT DID NOT WORK. THEY PUT IN ANOTHER ONE. NHTSA RECALL 04V096000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NOTICED WHEN GETTING OUT OF THE VEHICLE THAT THE BRAKE LIGHTS WOULD STAY ON. THIS WAS ON …

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DT: IN AUGUST 2005 TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKE LIGHT SWITCH REPLACED, AND IT DID NOT WORK. THEY PUT IN ANOTHER ONE. NHTSA RECALL 04V096000 WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. NOTICED WHEN GETTING OUT OF THE VEHICLE THAT THE BRAKE LIGHTS WOULD STAY ON. THIS WAS ON JULY 1, 2005. *AK

NHTSA ODI #10136575

76,000 miles · Aug 10, 2005
Engine And Engine CoolingExterior LightingVisibility

2 TIMES I HAD TO REPLACE A FAULTY 02 SENSOR 1ST TIME ENGINE TEMP SENSOR. REAR LEFT LIGHT BURNED OUT 3-4 TIMES WITHIN 80 000KM. SAID IT'S EASIER TO REPLACE THEN FIND THE PROBLEM AT DEALERSHIP. HAVE DONE OIL CONSUMPTION TESTS 1 LITRE OF OIL PER 3161KM. SAYING THAT THIS NORMAL. THIS DEALERSHIP HAVE RECOMMENDED FLUSHING THE ENGINE…

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2 TIMES I HAD TO REPLACE A FAULTY 02 SENSOR 1ST TIME ENGINE TEMP SENSOR. REAR LEFT LIGHT BURNED OUT 3-4 TIMES WITHIN 80 000KM. SAID IT'S EASIER TO REPLACE THEN FIND THE PROBLEM AT DEALERSHIP. HAVE DONE OIL CONSUMPTION TESTS 1 LITRE OF OIL PER 3161KM. SAYING THAT THIS NORMAL. THIS DEALERSHIP HAVE RECOMMENDED FLUSHING THE ENGINE. CHANGING THE GRADE OF OIL. DO NOT DRIVE IN RUSH HOUR TRAFFIC. MOST OF THE CONSUMPTION OCCURS ON THE HIGHWAY AND NOT IN TRAFFIC. CHANGE THE OIL INSTEAD OF 8000 KM AT 5000KM??? THIS IS WHAT VOLKSWAGEN HAS RECOMMENDED. THE MOST INTERESTING PART WAS WATCHING THE MECHANIC WHEN IT CONSUMED THE MOST AMOUNT BETWEEN OIL CONSUMPTION TEST. HE STARTED LOOKING FOR LEAKS AGAIN & ADDED OIL. RATTLING IN DRIVER SIDE DOOR AND WINDOW FELL INTO DOOR PASSENGER SIDE. FIXED WINDOW AND RATTLING STILL SEEMS TO BE NOTICABLE. *JB

NHTSA ODI #10132314

56,500 miles · Aug 3, 2005
Exterior Lighting

ON 7-30-2005 I DROVE APPROXIMATELY 15 MILES AND WHILE STOPPED REFUELING NOTED THAT THE BRAKE LIGHTS WERE ON DESPITE THE VEHICLE BEING OFF AND THE LIGHTS OFF. THE BRAKE LIGHTS REMAINED ON CONTINUOUSLY UNTIL THE BRAKE SWITCH WAS REPLACED AT CHAPLIN'S VOLKSWAGEN IN BELLEVUE, WASHINGTON ON 8-2-05. VW HAS INFORMED ME THAT MY VIN NU…

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ON 7-30-2005 I DROVE APPROXIMATELY 15 MILES AND WHILE STOPPED REFUELING NOTED THAT THE BRAKE LIGHTS WERE ON DESPITE THE VEHICLE BEING OFF AND THE LIGHTS OFF. THE BRAKE LIGHTS REMAINED ON CONTINUOUSLY UNTIL THE BRAKE SWITCH WAS REPLACED AT CHAPLIN'S VOLKSWAGEN IN BELLEVUE, WASHINGTON ON 8-2-05. VW HAS INFORMED ME THAT MY VIN NUMBER IS NOT WITHIN THE RECALL THEY HAD ON BRAKE LIGHT SWITCHES. HOWEVER, WHEN I WAS AT THE DEALERSHIP TWO OTHER NEWER VW JETTAS WERE ALSO THERE FOR THE SAME PROBLEM AND THE DEALERSHIP ACKNOWLEDGED THEY SEE THIS PROBLEM FREQUENTLY. OBVIOUSLY THE ISSUE HAS NOT BEEN TAKEN CARE OF THROUGH 2004 (NEWEST MODEL PRESENTED AT THE DEALERSHIP). FORTUNATELY THE VEHICLE WAS NOT REAR ENDED EN ROUTE TO THE DEALERSHIP. *JB

NHTSA ODI #10131339

Official recalls

5

07V063000 · Exterior Lighting:brake Lights:switch

Feb 20, 2007

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

06V183000 · Exterior Lighting:brake Lights:switch

May 24, 2006

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Consequence & remedy

Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V584000 · Exterior Lighting:hazard Flashing Warning Lights:switch

Dec 16, 2004

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

Consequence & remedy

Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

04V096000 · Exterior Lighting:brake Lights:switch

Feb 20, 2004

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Consequence & remedy

Consequence: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

Remedy: THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

02V031000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Jan 31, 2002

ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).

Consequence & remedy

Consequence: THIS CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

7

RQ06004 · Brake Light Switch Failure

Opened Feb 28, 2006 · Closed Aug 7, 2006

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

Additional source detail variants (2)

Exterior Lighting:brake Lights:switch

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

Exterior Lighting:brake Lights

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AND 04V-096.VOLKSWAGEN WILL INSTALL A NEW DESIGN BRAKE LIGHT SWITCH.BASED ON VOLKSWAGEN'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.

DP05004 · Engine Stalling

Opened Aug 11, 2005 · Closed Dec 8, 2005

Status: closed (inferred from source dates) · Electrical System:ignition:module

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04081 · Inadvertent SIDE-AIRBAG Deployment

Opened Dec 16, 2004 · Closed Apr 1, 2005

Status: closed (inferred from source dates) · Air Bags:side/window

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

PE04073 · Turn Signal/hazard Flasher Failure

Opened Oct 19, 2004 · Closed Dec 16, 2004

Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

Additional source detail variants (4)

Exterior Lighting:hazard Flashing Warning Lights:switch

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

Exterior Lighting:hazard Flashing Warning Lights

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

Exterior Lighting:turn Signal:flasher Unit

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

Exterior Lighting:turn Signal

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.

EA04010 · Driver Side Front Seat Overheats

Opened Mar 30, 2004 · Closed Oct 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE A RISK TO MOTOR VEHICLE SAFETY.ODI CONCLUDES THAT THE DRIVER-SIDE SEAT HEATER MAY FAIL OR MALFUNCTION DUE TO NORMAL VEHICLE USE, (I.E., DRIVER INGRESS AND EGRESS FROM THE VEHICLE).THE INVESTIGATION DISCLOSED THAT SUCH FAILURES DO NOT POSE A SIGNIFICANT RISK OF INJURY OR FIRE.ODI BELIEVES THAT FURTHER INVESTIGATION WOULD NOT LIKELY IDENTIFY A SAFETY-RELATED DEFECT TREND.THEREFORE, THIS EA HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ATTACHED SUMMARY REPORT PROVIDES FURTHER DETAIL CONCERNING THIS EA.

RQ03010 · Brake Light Switch

Opened Dec 17, 2003 · Closed Mar 1, 2004

Status: closed (inferred from source dates) · Exterior Lighting:brake Lights:switch

THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BRAKE LIGHTS COULD FAIL TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD STAY ILLUMINATED CONTINUALLY EVEN WHEN THE BRAKES ARE NOT APPLIED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTHER MOTORISTS OF VEHICLE BRAKING, THUS INCREASING THE RISK OF A REAR END COLLISION AND OCCUPANT INJURY.ACCORDINGLY, VOLKSWAGEN IS RECALLING JETTA VEHICLES MANUFACTURED FROM MAY 1998 TO NOVEMBER 2001 TO INSPECT AND REPLACE FREE OF CHARGE ANY AFFECTED BRAKE LIGHT SWITCHES.THE RECALL PROGRAM, VW CODE WX, WILL COMMENCE IN APRIL 2004.

PE03052 · Driver Seat Overheats/burns

Opened Nov 19, 2003 · Closed Mar 30, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING THE FINAL MONTHS OF THE WINTER SEASON.THIS MATTER IS ALSO CURRENTLY BEING INVESTIGATED BY TRANSPORT CANADA.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-010)IN ORDER TO FULLY INVESTIGATE THESE OCCURRENCES AND THEIR SAFETY IMPLICATIONS.