Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 38 of 192 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Tires. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports8 fire reports7 injury reports
What owners actually said
192 reports
105,000 miles · Sep 7, 2005
Steering
IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON. WHITE SMOKE CAME UP FROM MY STEERING COLUMN FOR A COUPLE SECONDS. WHAT MAKES THIS PARTICULARLY FRUSTRATING, THIS HAPPENED ON A 94 JETTA I ONCE OWNED. THIS HAPPENED ON A 96 JETTA MY SISTER OWNED. EVENTUALLY, SOMETHING IN THE STEERING COLUMN BURNED OUT AND HAD TO BE REPLACED. WE …
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IT WAS RAINING. MY WINDSHIELD WIPERS WERE ON. WHITE SMOKE CAME UP FROM MY STEERING COLUMN FOR A COUPLE SECONDS. WHAT MAKES THIS PARTICULARLY FRUSTRATING, THIS HAPPENED ON A 94 JETTA I ONCE OWNED. THIS HAPPENED ON A 96 JETTA MY SISTER OWNED. EVENTUALLY, SOMETHING IN THE STEERING COLUMN BURNED OUT AND HAD TO BE REPLACED. WE BOTH PAID FOR THOSE TO BE REPLACED. NOW, YEARS LATER, I AM FACED WITH ANOTHER BURNING STEERING COLUMN. I HOPE TO FIND THAT VW IS OWNING UP TO POOR DESIGN, AND WHEN THIS ONE FINALLY BREAKS, THAT THEY FOOT THE BILL FOR THEIR FAILURE. REFERRED TO THIS SITE BY THIS LINK: HTTP://WWW.SPORTCOMPACTRACING.COM/VBULLETIN/PRINTTHREAD.PHP?T=36741 I DID A QUICK YAHOO SEARCH TO FIND THAT THIS WAS NOT A JINX THAT HIT JUST MY FAMILY. *NM
NHTSA ODI #10135662
Mileage unknown · Aug 26, 2005
Visibility
I HAVE A 1998 VW JETTA GLS. I HAVE PREVIOUSLY REPLACED A WINDOW REGULATOR AT A COST OF $450, NOW THE REMAINING 3 HAVE FAILED WITHIN A WEEK. THIS IS A KNOWN PROBLEM WITH VW AND VW HAS ACKNOWLEDGED IT WITH SERVICE BULLETINS,ETC. VW USA CUSTOMER CARE HAS REFUSED TO COVER THE REPAIR. *JB
NHTSA ODI #10134287
Mileage unknown · Aug 5, 2005
Visibility
THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY SAME VEHICLE, ALL HAPPENED THE SAME WAY. EACH TIME A DIFFERENT WINDOW. THE POWER WINDOW BUTTON WILL START MAKING NOISE WHEN YOU RAISE/LOWER THE WINDOW, THEN THE WINDOW WILL ONLY CLOSE HALF WAY. IF YOU PRESS THE POWER WINDOW BUTTON AGAIN THE WINDOW WILL DROP INTO THE DOOR. IN…
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THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY SAME VEHICLE, ALL HAPPENED THE SAME WAY. EACH TIME A DIFFERENT WINDOW. THE POWER WINDOW BUTTON WILL START MAKING NOISE WHEN YOU RAISE/LOWER THE WINDOW, THEN THE WINDOW WILL ONLY CLOSE HALF WAY. IF YOU PRESS THE POWER WINDOW BUTTON AGAIN THE WINDOW WILL DROP INTO THE DOOR. IN THE PAST IT HAPPENED TO MY 2 BACK PASSENGER WINDOWS. EACH TIME VW TOLD ME IT WAS THE WINDOW REGULATOR AND IT COST ABOUT $350 TO FIX IT. SINCE THEY ARE BACK PASSENGER WINDOWS THE DEALER TOLD ME THEY COULD JUST PROP THE WINDOW UP WITH A PIECE OF WOOD MUCH CHEAPER. TODAY THE EXACT SAME SEQUENCE OF EVENTS HAPPENED TO MY DRIVERS SIDE WINDOW, SINCE ITS A DRIVER WINDOW I MOST LIKELY WILL HAVE TO PAY OUT THE $350 TO REPLACE THE FAULTY REGULATOR. LOOKING AT WWW.MYVWLEMON.COM I WAS SURPRISED TO SEE THAT THIS IS AN EXTREMELY COMMON OCCURRENCE WITH ALL MAKES OF VW YET VW ACCEPTS NO RESPONSIBILITY FOR A FAULTY PART.*JB
NHTSA ODI #10131654
Mileage unknown · Jul 21, 2005
Visibility
I HAVE HAD THE FRONT DRIVER'S SIDE WINDOW REGULATOR REPLACED/REPAIRED TWICE BY THE DEALER UNDER WARRANTY. THEN I REPLACED IT MYSELF ONCE, AS THE REPAIR COSTS ARE TOO EXPENSIVE. THEN IT BROKE AGAIN AND I DON'T HAVE THE FUNDS TO FIX IT, SO I SIMPLY AVOID ROLLING DOWN THE WINDOW. THE REAR DRIVER'S SIDE REGULATOR HAS BEEN REPLACED…
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I HAVE HAD THE FRONT DRIVER'S SIDE WINDOW REGULATOR REPLACED/REPAIRED TWICE BY THE DEALER UNDER WARRANTY. THEN I REPLACED IT MYSELF ONCE, AS THE REPAIR COSTS ARE TOO EXPENSIVE. THEN IT BROKE AGAIN AND I DON'T HAVE THE FUNDS TO FIX IT, SO I SIMPLY AVOID ROLLING DOWN THE WINDOW. THE REAR DRIVER'S SIDE REGULATOR HAS BEEN REPLACED ONCE BY THE DEALER UNDER WARRANTY. THE REAR PASSENGER'S SIDE REGULATOR IS NOW ACTING UP. I'M AFRAID TO ROLL DOWN MY WINDOWS AS THEY MAY NOT ROLL BACK UP.
NHTSA ODI #10129553
12,000 miles · Jul 5, 2005
Electrical System
1. DRIVING 2. LIGHTS WENT OUT, FAN WENT OUT AND WINDSHIELD WIPERS STOPPED WORKING.
NHTSA ODI #10127426
75,000 miles · May 24, 2005
Visibility
FRONT DRIVER AND PASSENGER WINDOWS COMPLETLY STOPPED WORKING. STUCK IN "UP" POSITION. TO EXPENSIVE TO FIX.
NHTSA ODI #10121975
79,100 miles · Apr 24, 2005
Exterior Lighting
(1) FIRST, THE TURN SIGNALS BEGAN TO ACT STRANGE. WHEN USING THEM THEY FLASHED, PAUSED, THEN CONTINUED TO FLASH. LATER IN THE DAY WHEN ATTEMPTING TO PUT THE HAZARD LIGHTS ON, THEY DIDN'T WORK. AFTER THAT, THE TURN SIGNALS DIDN'T WORK EITHER. (2) SAFETY ISSUE WHILE DRIVING, BUT NO ACCIDENT/INJURY OCCURRED. (3) TOOK CAR TO …
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(1) FIRST, THE TURN SIGNALS BEGAN TO ACT STRANGE. WHEN USING THEM THEY FLASHED, PAUSED, THEN CONTINUED TO FLASH. LATER IN THE DAY WHEN ATTEMPTING TO PUT THE HAZARD LIGHTS ON, THEY DIDN'T WORK. AFTER THAT, THE TURN SIGNALS DIDN'T WORK EITHER. (2) SAFETY ISSUE WHILE DRIVING, BUT NO ACCIDENT/INJURY OCCURRED. (3) TOOK CAR TO INDEPENDENT VW MECHANIC WHO REPLACED HAZARD/TURN SIGNAL SWITCH ASSEMBLY. (4) NOW RESEARCHING PROBLEM AND FOUND THAT A RECALL FOR THIS VERY PROBLEM BEGAN ON MARCH 31, 2005 (NHTSA CAMPAIGN ID NUMBER 04V584000); HOWEVER IT DIDN'T INCLUDE THE 1998 MODEL YEAR. WHY NOT? IT'S EVIDENT THAT THE DEFECT WAS PRESENT IN THAT YEAR ALSO. *JB
NHTSA ODI #10118329
Mileage unknown · Feb 10, 2005
Electrical SystemFuel System, GasolineTires
WHILE DRIVING 40 MPH DRIVER NOTICED THAT THE FRONT LEFT TIRE WAS FLAT. SUDDENLY, THE VEHICLE STALLED. DRIVER WAS NOT ABLE TO RESTART VEHICLE, AND NOTICED FLUID LEAKING FROM UNDERNEATH. VEHICLE WAS TOWED HOME. *AK
NHTSA ODI #10111335
Mileage unknown · Dec 2, 2004
Electrical SystemExterior Lighting
WHILE DRIVING HEADLIGHTS WERE DIM. CONSUMER TOOK VEHICLE TO THE DEALER. CONSUMER FOUND THERE WERE ALOT OF COMPLAINTS REGARDING THE HEADLIGHTS. CONSUMER HAD TO REPLACE THE BULB WITH HIGHER WALTAGE. THERE WAS ALSO A PROBLEM WITH THE PASSAT. HOWEVER, THE PROBLEM WAS ELECTRICAL. *AK
NHTSA ODI #10102001
50,000 miles · Nov 4, 2004
EquipmentVisibility
THE POWER WINDOWS ON MY 1998 VW JETTA III FAILED. I'VE EXPERIENCED THIS OCCASION 4 TIMES SINCE I'VE HAD MY CAR. CURRENTLY BOTH PASSENGER AND DRIVER SIDE WINDOWS ARE NOT FUNCTIONING. THE POWERS WINDOWS WOULD NOT ROLL UP OR DOWN. I HAVE NOT HAD THEM REPAIRED SINCE ITS A VERY EXPENSIVE RAPAIR. I'VE SEARCHED THE INTERNET AND IT S…
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THE POWER WINDOWS ON MY 1998 VW JETTA III FAILED. I'VE EXPERIENCED THIS OCCASION 4 TIMES SINCE I'VE HAD MY CAR. CURRENTLY BOTH PASSENGER AND DRIVER SIDE WINDOWS ARE NOT FUNCTIONING. THE POWERS WINDOWS WOULD NOT ROLL UP OR DOWN. I HAVE NOT HAD THEM REPAIRED SINCE ITS A VERY EXPENSIVE RAPAIR. I'VE SEARCHED THE INTERNET AND IT SEEMS THAT A LOT OF 1998 VOLKSWAGON JETTA OWNERS EXPERIENCE THE SAME PROBLEMS I HAVE. I BROUGHT MY CAR TO THE VOLKSWAGON DEALER AND THEY SAID THAT THIS WAS A COMMON PROBLEM WITH THE TYPE OF CAR I HAVE.*AK
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.8L VR6 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE RECOMMENDED COLD TIRE INFLATION PRESSURE PUBLISHED ON THE LABEL FOR TIRES OF THE SIZE 205/50 R15 86H IS 0.1 BAR (1.45 PSI) TOO LOW. IT SHOULD BE 2.5 BAR (36.3 PSI). THE LABEL RECOMMENDS 2.4 BAR (34.8 PSI = 35 PSI).
Consequence & remedy
Consequence: UNDER INFLATED TIRES CAN AFFECT VEHICLE HANDLING, AND DRIVING WITH SUBSTANTIALY UNDER INFLATED TIRES PUTS THE CONSUMER AT A RISK FOR A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH CORRECTED LABELS, OR A DEALER CAN INSTALL THE LABEL IF THE OWNER WISHES. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VW AT 1-800-893-5298.
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Consequence & remedy
Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
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