1997 Volkswagen Jetta

THE FRONT PASSENGER WINDOW STOPPED WORKING AT 26,000 MILES, FOLLOWED BY THE REAR DRIVER'S SIDE WINDOW AT 30,000 MILES AND THE REAR PASSENGER'S SIDE WINDOW AT 36,000 MILES. WE HAVE NOT REPAIRED ANY OF THESE BECAUSE WE WERE TOLD WE WOULD HAVE TO PAY FOR IT, SINCE THE VEHICLE WAS OUT OF WARRANTY AFTER 24,000 MILES. LAST MONTH THE FRONT DRIVER'S SIDE WINDOW FELL INTO THE DOOR AS WELL. WE HAVE BEEN TOLD BY A LOCAL DEALER THAT VW IS PAYING FOR WINDOWS TO BE FIXED IN THEIR JETTAS PURCHASED AFTER SEPTEMBER, 1999. HOWEVER, THIS WILL NOT HELP THOSE OF US WITH PROBLEM WINDOWS IN CARS MADE BEFORE THEN. VW KNOWS THIS IS A PROBLEM, THEIR DEALERS KNOW IT IS A PROBLEM, YET THEY WILL NOT DO ANYTHING TO HELP THEIR CUSTOMERS. PLEASE MAKE SURE THAT VW GETS A COPY OF THIS, AND IF THEY WISH TO CONTACT ME TO RECTIFY THIS SITUATION, THEY MAY DO SO, BECAUSE AT THIS POINT, WE WILL NEVER BUY ANOTHER VW AGAIN, AND NEITHER WILL ANYONE WE KNOW BECAUSE OF THE VARIED PROBLEMS WE HAVE HAD WITH OUR CAR (THE WINDOWS ARE JUST ONE).*AK

3 OUT OF THE 4 WINDOW REGULATORS ON MY 1997 VW JETTA HAVE GONE BAD WITHIN THE PAST 9 OR SO MONTHS. I SEARCHED THE NHTSA SITE TO SEE IF ANY RECALL HAD BEEN ORDERED, AND FOUND NOTHING. DURING THE LAST INCIDENT (MY FRONT PASSENGER SIDE WINDOW), THE WINDOW MADE A LOUD NOISE, AND THEN WOULD NOT GO BACK UP...IN THE MIDDLE OF MY DRIVING. THE OTHER 2 WINDOWS (BOTH BACK WINDOWS) FALL COMPLETELY DOWN. I FEEL THIS IS A SAFETY ISSUE. THE WINDOWS CAN "FALL" AT ANY MOMENT. WHAT IF YOU HAVE YOUNG PASSENGERS IN THE CAR? WHAT IF THE WINDOW FALLING CAUSES A DISTRACTION TO THE DRIVER? WHAT IF IT IS RAINING OR SNOWING, AND YOU CAN'T GET THE WINDOWS BACK UP? AFTER DOING SOME RESEARCH ON THE INTERNET, I FOUND MANY OTHER VW CUSTOMERS WHO HAVE HAD THE EXACT SAME PROBLEM..AND NO RECALL IS IN PLACE. NOT TO MENTION THAT REPAIR COST FOR 1 WINDOW IS OVER $200.*AK

SINCE I HAVE PURCHASED MY VEHICLE BRAND NEW OFF THE LOT , I HAVE HAD NOTHING BUT PROBLEMS WITH MY CAR WINDOWS, EVERYONE ON THE VEHICLE, I HAVE HAD TO REPAIR AT SOME POINT COSTING AT LEAST 200.00 A POP , NOW I KNOW THINGS HAPPENS BUT I AM THE ONLY PERSON RIDING IN MY VEHICLE SO I REALLY DON'T UNDERSTAND WHY ALL THE WINDOWS ARE BREAKING AND I WAS PRETTY SURE THERE HAD TO BE SOME KIND OF RECALL ON THIS BECAUSE I REFUSE TO BELIEVE IT IS JUST HAPPENING TO MY CAR AND I HAVE HAD ENOUGH OF THIS PROBLEM AND IT HAS ALSO DETERMINED IF I WILL EVER BUY ANOTHER VOLKSWAGEN AND I WILL NOT RECOMMEND VOLKSWAGEN TO MY FRIENDS AT ALL, SOME OF WHICH I HAVE ALREADY TOLD I WOULD NEVER BUY ANOTHER VOLKSWAGEN, BECAUSE IT WILL NICKEL AND DIME U TO DEATH.....I DON'T EXPECT TO HAVE TO FIX ALL MY WINDOWS 1 MAYBE BUT ALL 4 OF MINE HAVE GONE BAD!!!AND I DON'T THINK I SHOULD HAVE TO PAY FOR THIS THE DEALER/MANUFACTURER SHOULD REPAIR THEM FREE....AND REIMBURSE ME MY MONEY 1 WINDOW COST ME 270.00 WITH PARTS AND LABOR, THAT IS CRAZY TO HAVE TO PAY THAT FOR 1 WINDOW, I WILL NOT BUY ANOTHER VOLKSWAGEN EVER....PLEASE SEE THAT THE DEALER/MANUFACTURER GET A COPY OF THIS..THANK YOU.. *NLM