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1997 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Power Train complaints

8 reports
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Mileage unknown · Mar 8, 2005
Engine And Engine CoolingEquipmentPower Train

THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRA…

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THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB

NHTSA ODI #10115572

67,000 miles · Apr 5, 2004
Air BagsElectrical SystemEngine And Engine Cooling

PAST YEAR: AUTO DOOR LOCKS FAILED, COULD NOT OPEN EITHER FRONT DOOR; TRANSMISSION FAILED, EXHAUST SYSTEM RUSTED OUT, HEADLIGHTS OUT, SIGNALS OUT, WHEEL BEARINGS NEED REPLACED, AIR BAG LIGHT STAYS ON, HAVE NOT BEEN ABLE TO DRIVE CAR IN NEARLY 1 YEAR, REQUIRED NEARLY $5000 WORTH OF DAMAGE. *JB

NHTSA ODI #10064584

Mileage unknown · Mar 13, 2004
Power TrainStructure

PROBLEM WITH MANUAL TRANSMISSION NOT SHIFTING INTO REVERSE; DIFFICULT TO SHIFT INTO AND OUT OF REVERSE AND SECOND GEAR,FORCING YOU TO DOUBLE CLUTCH TO ENABLE SHIFTING. TICKING SOUND WHEN IN REVERSE. THIS RESULTED IN CHIPPED AND PITTED REVERSE IDLE GEAR AND GEAR TEETH MISSING. ALSO, SHIFTER LEVER VIBRATING, BECOMING LOOSE AND EV…

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PROBLEM WITH MANUAL TRANSMISSION NOT SHIFTING INTO REVERSE; DIFFICULT TO SHIFT INTO AND OUT OF REVERSE AND SECOND GEAR,FORCING YOU TO DOUBLE CLUTCH TO ENABLE SHIFTING. TICKING SOUND WHEN IN REVERSE. THIS RESULTED IN CHIPPED AND PITTED REVERSE IDLE GEAR AND GEAR TEETH MISSING. ALSO, SHIFTER LEVER VIBRATING, BECOMING LOOSE AND EVENTUALLY BREAKING OFF. VEHICLE ALSO RECALLED FOR A FIRE PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. VEHICLE IN SHOP FOR OVER A MONTH DUE TO LITIGATION WITH PENN WARRANTY CORP. REFUSING TO REPAIR, STATING DAMAGE WAS DUE TO DRIVER MISUSE. *AK

NHTSA ODI #10062101

69,342 miles · Jan 8, 2004
Electrical SystemEngine And Engine CoolingLatches/locks/linkages

I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIG…

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I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIGH TRAFFIC AREA. ABOUT 1-2 MONTHS PRIOR I HAD THE TRANSMISSION SERVICED, INCLUDING A FLUID CHANGE. I WAS FORCED TO REPLACE MY TRANSMISSION, AND HAD SEVERAL PROBLEMS WITH IT AFTER. THE SHOP THAT I HAD REPLACE IT SAID THAT THEY HAVE SEEN MANY JETTA'S WITH THIS PROBLEM. I STILL AM HAVING PROBLEMS, WITH THE CAR. PROBLEMS INCLUDE: CHECK ENGINE LIGHT CLICKS ON AND OFF FOR NO REASON, NOT STARTING IN WARMER WEATHER, IRREGULAR IDLEING, AND STICKY LOCKS. I AM AWARE THAT THESE CARS HAVE ELECTRIAL PROBLEMS THAT COULD CAUSE UNSAFE CONDITIONS. I DO NOT BELIEVE THAT THE CUSTOMER SHOULD BE FORCED TO PAY FOR THESE COASTLY REPAIRS, WHEN SO MANY CASES EXSITS. *LA

NHTSA ODI #10052677

Mileage unknown · Oct 22, 2003
Power Train

VEHICLE SHIFTS ROUGH BETWEEN LOWER GEARS, AND HAS GOTTEN PROGRESSIVELY WORSE FOR A PERIOD OF 1 YEAR. THE TRANSMISSION HAS LOST 4TH GEAR AND IS EXPERIENCING ELECTRICAL FAILURE AS WELL. *LA

NHTSA ODI #10043388

Mileage unknown · Jul 7, 2003
Electrical SystemEngine And Engine CoolingPower Train

VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION H…

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VEHICLE'S TRANSMISSION FAILED. *MR THE TRANSMISSION HAD GONE OUT WHEN IT WAS UNDER WARRANTY. IT HAD TAKEN THREE WEEKS TO GET THE VEHICLE BACK AT THAT TIME. THE FOLLOWING YEAR, THE VEHICLE STARTED TO JERK. THE VEHICLE WAS OUT OF WARRANTY. IT WASN'T UNTIL THE VEHICLE STOPPED AGAIN, THE CONSUMER WAS TOLD THE TRANSMISSION HAD LEAKED. THERE WERE NUMEROUS REPAIRS. THE VEHICLE WAS PLACED IN THE SHOP FOR THE TIMING BELT AND THE CYLINDER HEAD. THE VEHICLE ALSO HAD TO BE TAKEN IN FOR A PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. THE DISTRIBUTOR CAP, IGNITION ROTOR, AND THE SPARK PLUGS WERE REPLACED. REPAIR WAS ALSO MADE TO THE WIRE FOR THE IGNITION COIL/CAM SHAFT. THE IGNITION SWITCH WAS REPLACED AND THE ENGINE CONTROL MODULES. *SCC *JB

NHTSA ODI #10027036

43,234 miles · Jun 3, 2003
Power Train

WHEN ATTEMPTING TO ACCELERATE FROM A STOP LIGHT VEHICLE WAS VERY SLUGGISH AND MOVED SLOWLY. DEALER PERFORMED DIAGNOSTIC TESTING AND DETERMINED THAT THE TRANSMISSION HAD FAILED.*AK

NHTSA ODI #10022085

29,000 miles · Dec 26, 2002
Power Train

MY 1997 VW JETTA HAS TRANSMISSION SHIFTING PROBELMS. IT SHIFTS ROUGHLY AS IT CHANGES TO THE LAST GEAR ON THE AUTOMATIC TRANSMISSION. IT HAS BEEN TO THE DEALER ON SEVERAL OCCASSIONS BUT THE PROBLEM DOES NOT GO AWAY.

NHTSA ODI #10000587

Official recalls

1

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.