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1997 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

About this comparison →
54Owner complaints

Model-year median: 68

1Recall campaigns

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2Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
117
1994220
199531
199654
1997192
1998349
1999439
2000
Compare all Jetta years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
17Visibility
16Engine And Engine Cooling
11Power Train
8Structure
7
All reported categories
Air Bags
5Suspension
5Equipment
4Fuel System, Gasoline
4Latches/locks/linkages
4Vehicle Speed Control
4Steering
2Tires
2Unknown Or Other
2Wheels
2Service Brakes
1Service Brakes, Hydraulic
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Fuel System, Gasoline complaints

4 reports
Clear category filter
105,000 miles · Sep 19, 2007
Fuel System, Gasoline

TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM …

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TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM THE REPAIR. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 126,000.

NHTSA ODI #10203446

Mileage unknown · May 23, 2007
Electrical SystemFuel System, Gasoline

WHILE DRIVING ON HIGHWAY THE VEHICLE STARTED BUCKING UNTIL NO LONGER RUNNING. THE CAR WAS TOWED TO A SERVICE STATION, WHERE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE STARTED A COUPLE OF HOURS LATER THAT DAY. THE MECHANIC STATED THAT IT MIGHT BE AN ELECTRICAL PROBLEM OR THE FUEL.*AK

NHTSA ODI #10191518

Mileage unknown · Mar 7, 2005
Fuel System, GasolineVisibility

'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997 INSTALL PROTECTIVE SHIELD IN RIGHT REAR WHEELHOUSING. *BF THE CONSUMER WAS CHAGRED FOR A RECALL REGARDING THE WINDOW REGULATORS. *JB

NHTSA ODI #10113739

65,002 miles · Jan 1, 2003
Fuel System, Gasoline

SIGNIFICANT FUEL LEAK FROM THE TOP OF FUEL TANK DUE TO FAILED SEAL FOR FUEL SENDING UNIT.

NHTSA ODI #10000455

Official recalls

1

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.