← New search

1997 Volkswagen Jetta

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 1997 Volkswagen Jetta do not stand out strongly from the model-year median of 68.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Jetta years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Engine And Engine Cooling complaints

11 reports
Clear category filter
142,940 miles · Apr 15, 2010
Engine And Engine CoolingVisibility

IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIR…

Read full complaint

IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIRD TIME IN 6 WEEKS APPX. I DID TURN ON THE FAN ALONE TO PUSH BROWN FOG OUT OF THE CAR. TODAY I CHECKED MY FLUIDS THE COOLANT WAS HALF GONE IN THE RESERVOIR SO I TOPPED IT UP. I SAW ON LINE VWOF AMERICA HAS HELPED PEOPLE IN THE PAST WITH A GOOD WILL HEATER CORE BUT THEY TOLD ME 4-152004 THAT THEY WOULD NOT HELP ME. THAT IS WHERE I'M AT NO $ AND I NEED MY CAR FOR WORK. THANK YOU *TR

NHTSA ODI #10325882

100,000 miles · Mar 20, 2007
Air BagsElectrical SystemEngine And Engine Cooling

REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK N…

Read full complaint

REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK

NHTSA ODI #10185598

Mileage unknown · Mar 8, 2005
Engine And Engine CoolingEquipmentPower Train

THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRA…

Read full complaint

THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB

NHTSA ODI #10115572

117,752 miles · Jan 6, 2005
Engine And Engine Cooling

TURN SIGNAL SWITCH SOMETIMES WORK AND SOMETIMES DOESN'T... CAN'T LOCK DOORS ON DRIVER SIDE WITH MY MASTER KEY, CAN ONLY LOCK AND SET ALARM ON PASSENGER SIDE. AIRBAG LIGHT STAYS ON... VEHICLE CUTS OFF RANDOMLY WHEN SLOWING DOWN OR STOPPING... WITHOUT NOTICE!*AK

NHTSA ODI #10105854

71,000 miles · Sep 23, 2004
Engine And Engine Cooling

MY COMPLAINT IS REGARDING THE THROTTLE BODY ON THE MOTOR. THE CAR RAN VERY ERRATICALLY AND STALLED A NUMBER OF TIMES. THE CHECK ENGINE LIGHT CAME ON OFTEN. THE THROTTLE BODY WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *JB

NHTSA ODI #10093099

70,000 miles · Jun 29, 2004
Engine And Engine Cooling

THE ENGINE CHECK LIGHT CAME ON AND STAYED ON. THE CONSUMER TOOK THE VEHICLE FOR A SMOG CHECK POINT TEST. THE ENGINE CHECK LIGHT STAYED ON. THE VEHICLE PASSED THE EMISSION TEST, BUT THE EXAMINER COULD NOT SEND THE FINAL APPROVAL TO THE MOTOR VEHICLE DEPARTMENT (DMV) UNTIL THE DEFECT WAS REPAIRED. *AK THE LIGHT HAD GONE OF…

Read full complaint

THE ENGINE CHECK LIGHT CAME ON AND STAYED ON. THE CONSUMER TOOK THE VEHICLE FOR A SMOG CHECK POINT TEST. THE ENGINE CHECK LIGHT STAYED ON. THE VEHICLE PASSED THE EMISSION TEST, BUT THE EXAMINER COULD NOT SEND THE FINAL APPROVAL TO THE MOTOR VEHICLE DEPARTMENT (DMV) UNTIL THE DEFECT WAS REPAIRED. *AK THE LIGHT HAD GONE OFF, BUT CAME BACK ON 6 MONTHS LATER. (CRANKCASE DILUTION/MALFUNCTION CAUSE FOR P1582 AND THE MOTOR RUNS OUTSIDE IDLE ADAPTION DUE TO HIGH BLOW BY/MALFUNCTION IN THROTTLE VALVE CONTROL MODULE -J338) *SC *JB

NHTSA ODI #10075501

67,000 miles · Apr 5, 2004
Air BagsElectrical SystemEngine And Engine Cooling

PAST YEAR: AUTO DOOR LOCKS FAILED, COULD NOT OPEN EITHER FRONT DOOR; TRANSMISSION FAILED, EXHAUST SYSTEM RUSTED OUT, HEADLIGHTS OUT, SIGNALS OUT, WHEEL BEARINGS NEED REPLACED, AIR BAG LIGHT STAYS ON, HAVE NOT BEEN ABLE TO DRIVE CAR IN NEARLY 1 YEAR, REQUIRED NEARLY $5000 WORTH OF DAMAGE. *JB

NHTSA ODI #10064584

98,157 miles · Jan 15, 2004
Engine And Engine CoolingUnknown Or Other

I BOUGHT THE CAR ON MARCH 5, 2003 AND AFTER 2-3 DAYS THE ENGINE LIGHT CAME ON! I MADE MORE THAN SEVERAL ATTEMPTS TO HAVE THE REPAIRS DONE AT LITHIA VW IN RENO, NV; AND THE ONLY REPAIRS HALF WAY DONE WAS THE SECONDARY AIR INJECTION VALVE AND HOSES, BUT NOT THE SAI PUMP AS WELL AS THE TUMBLER OF THE IGNITION. THIS IS A LEMON FROM …

Read full complaint

I BOUGHT THE CAR ON MARCH 5, 2003 AND AFTER 2-3 DAYS THE ENGINE LIGHT CAME ON! I MADE MORE THAN SEVERAL ATTEMPTS TO HAVE THE REPAIRS DONE AT LITHIA VW IN RENO, NV; AND THE ONLY REPAIRS HALF WAY DONE WAS THE SECONDARY AIR INJECTION VALVE AND HOSES, BUT NOT THE SAI PUMP AS WELL AS THE TUMBLER OF THE IGNITION. THIS IS A LEMON FROM DAY ONE AND I HAVE SEVERAL PROOF OF THE PROBLEM EVEN FROM DMV OF NEVADA IN THEIR DTC'S WHICH IS THE DIAGNOSTIC TROUBLE CODE DESCRITION OF P0411-SECONDARY AIR INJECTION SYSTEM!!!!! NO ONE WILL HELP ME, AND I BOUGHT THE CAR TO ENJOY AND TO NOT WORRY OF BREAKING DOWN, BUT NOW.....IT SITS IN THE DRIVEWAY....SO THE WARRANTY WON'T BE VOIDED, AND THAT MY CAR DOESN'T GET WORSE. I DO HAVE MANY DOCUMENTS TO BACK THIS CLAIM AND THE DEALER-BUDGET MOTERS WON'T HELP, NOR WILL THE AUL WARRENTY CO. THAT I PAY.

NHTSA ODI #10070646

69,342 miles · Jan 8, 2004
Electrical SystemEngine And Engine CoolingLatches/locks/linkages

I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIG…

Read full complaint

I PURCHASED A USED 1997 VW JETTA GL IN NOVEMBER OF 1999. WHEN I PURCHASED THE CAR, THE DEALERSHIP REFUSED TO GIVE ME A WARRANTY. THEY SAID THAT THEY DIDN'T OFFER THE WARRANTY WITH CARS OVER 55,000 MILES, MINE HAD 55,500 MILES. IN LATE SEPTEMBER OF 2001 (69342 MILES), MY AUTOMATIC TRANSMISSION WENT OUT, DURING RUSH HOUR, IN A HIGH TRAFFIC AREA. ABOUT 1-2 MONTHS PRIOR I HAD THE TRANSMISSION SERVICED, INCLUDING A FLUID CHANGE. I WAS FORCED TO REPLACE MY TRANSMISSION, AND HAD SEVERAL PROBLEMS WITH IT AFTER. THE SHOP THAT I HAD REPLACE IT SAID THAT THEY HAVE SEEN MANY JETTA'S WITH THIS PROBLEM. I STILL AM HAVING PROBLEMS, WITH THE CAR. PROBLEMS INCLUDE: CHECK ENGINE LIGHT CLICKS ON AND OFF FOR NO REASON, NOT STARTING IN WARMER WEATHER, IRREGULAR IDLEING, AND STICKY LOCKS. I AM AWARE THAT THESE CARS HAVE ELECTRIAL PROBLEMS THAT COULD CAUSE UNSAFE CONDITIONS. I DO NOT BELIEVE THAT THE CUSTOMER SHOULD BE FORCED TO PAY FOR THESE COASTLY REPAIRS, WHEN SO MANY CASES EXSITS. *LA

NHTSA ODI #10052677

Mileage unknown · Jul 24, 2003
Air BagsEngine And Engine Cooling

MY PASSAGNER AIR BAG SHOWED DEFECT. MY ENGINE LIGHT HAS COME ON FOR NO REASON.*AK

NHTSA ODI #10029107

Official recalls

1

02V026000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

Jan 25, 2002

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Consequence & remedy

Consequence: FUEL LEAKAGE CAN OCCUR INCREASING THE RISK OF A FIRE.

Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA00028 · Fuel Tank Puncture

Opened Dec 28, 2000 · Closed Jan 29, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

No summary supplied.

PE00033 · Fuel Tank Puncture

Opened Aug 10, 2000 · Closed Dec 28, 2000

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.