1995 Volkswagen Jetta

THE DOOR LOCK PROBLEM IS ESPECIALLY PROBLEMATIC. THERE IS NO OTHER WAY INTO THE CAR AND VW CLAIMS THAT IT IS NOT THEIR RESPONSIBILITY TO FIX IT. A WOMAN, ME, WALKING ALONE IN A DARK PARKING LOT AT NIGHT WHO CAN'T GET INTO HER CAR COULD BE ROBBED OR RAPED. A CHILD, MINE, WHO MIGHT LOCK THE DOORS FROM THE INSIDE AND ACCIDENTLY PUSH THE EMERGENCY BRAKE DOWN COULD SET THE CAR IN MOTION, ROLLING AND I WOULD NOT EASILY BE ABLE TO UNLOCK OR GET INTO THE VEHICLE. THIS IS A SAFETY HAZARD AND VW SHOULD BE FORCED TO TAKE RESPONSIBILITY FOR FIXING THIS. THEY CLAIM THERE IS A 2-YR WARRANTY ON THE DOOR LOCK CYLINDER. TO THIS, I SAY, RIDICULOUS. THAT MEANS THEY DO NOT INTEND FOR THEIR DOOR LOCKS TO LAST THE LIFE OR EVEN HALF THE LIFE OF THE VEHICLE. I HAD A SAAB AS MY LAST CAR AND I PROBABLY HAD TO REPLACE EVERY SQUARE INCH OF THAT CAR DURING IT'S 10 YR LIFETIME, BUT...I NEVER HAD TO REPLACE THE DOOR LOCKS. PLEASE HELP ME GET THIS VENDOR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE IN THIS MATTER. SINCERELY, ANDREA COHEN. *AK

FIRST NOTICED WHEN A/C FAILED TO EMIT COOL AIR. DRIVING IN HOT WEATHER, HEAVY TRAFFIC; THEN TRAFFIC STARTS MOVING, SMELLED PAINFULLY STRONG BURNING SMELL, I STARTED TO COUGH, NOTICED WHITE SMOKE COMING OUT OF CONTROL PANEL ON DASHBOARD; PULLED OVER, TURNED OFF CAR, WHITE SMOKE POURING OUT FROM UNDER HOOD; SHORT IN MAIN WIRE HARNESS AND INSTRUMENT MAIN HARNESS; MAY NEED A/C CONTROL SWITCH OF OTHER PARTS; "OPEN DOOR" BELL RINGING WHEN KEYS NOT IN IGNITION WAS ANOTHER SYMPTOM THAT ELECTRICAL HAD FAILED.

THESE PROBLEMS HAVE OCCURRED THROUGHOUT THE PAST 4 YEARS, AND HAVE BEEN DOCUMENTED WITH THE DEALER. WHEN MY LEASE WAS UP, MY VEHICLE WAS INSPECTED, AND I WAS INFORMED THAT THE MOULDINGS HAVE BEEN A CONTINUOUS PROBLEM, ESPECIALLY IN STATES THAT HAVE WARM WEATHER BECAUSE THE GLUE STARTS TO MELT WHICH CAUSES THE MOULDING TO FALL OFF. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY PROBLEMS WHICH SHOULD HAVE BEEN RESOLVED BEFORE SALE. THE WHEELS WERE NOT ALIGNED, THE HEADLIGHTS WERE NOT ALIGNED, THE DUAL HEATED SEATS DO NOT WORK, THE ENGINE SQUEAKS A BIT AND THE FRONT WINDSCREEN HAS POOR VISABILITY. AND LAST NIGHT THE SPEEDOMETER AND CAR TEMP NEEDLE BOTH DROPPED TO READING "0". WE HAVE ASKED THE DEALER FOR FURTHER INFO ON THE CAR SINCE PURCHASE AND THEY HAVE SO FAR FAILED TO PROVIDE AND PAST HISTORY WITH THE CAR.THEY HAVE ALSO FAILED TO PROVIDE US WITH A MANUAL FOR THE CAR. *AK

THE DASHBOARD LIGHTS SEEMED TO SHORT OUT. NOW THEY COME ON SOMETIMES IF IT IS COLD, BUT GO OFF ONCE THE CAR STARTS TO WARM UP. WE DRIVE WITH A SMALL FLASHLIGHT ON THE LEDGE OF THE ODOMETER SO WE CAN TELL HOW FAST WE ARE DRIVING. THE DOOR LOCKS ARE FROZEN, ON THE DRIVER'S SIDE THE KEY CANNOT BE INSERTED ALL THE WAY INTO THE LOCK, ON THE PASSENGER SIDE THE KEY GOES IN BUT DOES NOT TURN.