MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITA…
Read full complaint
MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP
NHTSA ODI #745390
Mileage unknown · Mar 12, 2000
Service Brakes, HydraulicSuspensionVehicle Speed Control
LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY P…
Read full complaint
LESS THAN 48HOURS AFTER I BOUGHT THE CAR - IT SHUT DOWN ON ME IN BROOKLYN- IT WOULD NOT START OR TURNOVER, SO I RETURNED IT TO THE DEALER BY FLATBED TRUCK. THE NEXT DAY I WAS TOLD TO COME AND PICK IT UP AS THERE WAS NOTHING WRONG WITH IT. THE VEHICLE WAS ADVERTISE AS A CERTIFIED PRE-OWNED CAR - BUT I HAVE BEEN DISCOVERING MANY PROBLEMS WHICH SHOULD HAVE BEEN RESOLVED BEFORE SALE. THE WHEELS WERE NOT ALIGNED, THE HEADLIGHTS WERE NOT ALIGNED, THE DUAL HEATED SEATS DO NOT WORK, THE ENGINE SQUEAKS A BIT AND THE FRONT WINDSCREEN HAS POOR VISABILITY. AND LAST NIGHT THE SPEEDOMETER AND CAR TEMP NEEDLE BOTH DROPPED TO READING "0". WE HAVE ASKED THE DEALER FOR FURTHER INFO ON THE CAR SINCE PURCHASE AND THEY HAVE SO FAR FAILED TO PROVIDE AND PAST HISTORY WITH THE CAR.THEY HAVE ALSO FAILED TO PROVIDE US WITH A MANUAL FOR THE CAR. *AK
NHTSA ODI #719998
Mileage unknown · Feb 19, 2000
Electrical SystemVehicle Speed Control
HAVE APPT TO HAVE VEHICLE FIXED 2/22/00. DEALER IS WHERE PURCHASED, NOT REPAIR DEALERSHIP. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
NHTSA ODI #718973
Mileage unknown · Jun 12, 1998
Vehicle Speed Control
THE ACCELERATOR STICKS WIDE OPEN. A HARD ACCELERATION FORCES THE THROTTLE CABLE/BRACKET ASSEMBLY TO CATCH ON THE HOSE CLAMP LEAVING THE THROTTLE WIDE OPEN.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR BRAKE LINE ON THE PASSENGER SIDE WAS ROUTED TOO CLOSE TO THE CORNER OF THE FUEL TANK. THE LINE COULD BE DAMAGED BY CHAFING AGAINST THE FUEL TANK.
Consequence & remedy
Consequence: REPEATED CHAFING COULD EVENTUALLY RESULT IN A LEAKING BRAKE LINE CAUSING DIMINISHED BRAKING IN ONE BRAKE CIRCUIT INCREASING THE VEHICLE'S STOPPING DISTANCE.
Remedy: DEALERS WILL INSPECT THE BRAKE LINE AND REPLACE ANY DAMAGED LINES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE BOLTS SECURING THE FRONT HOOD LATCH CAN LOOSEN OVER TIME. THE LATCH WOULD MOVE CAUSING DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.
Consequence & remedy
Consequence: UNEXPECTED OPENING OF THE HOOD COULD OCCUR OBSTRUCTING THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.
IMPROPER MATERIAL WAS USED IN MANUFACTURING THE RADIATOR FAN MOTOR SHAFT CAUSING THE SHAFT TO WEAR AND BECOME NOISY.
Consequence & remedy
Consequence: A WORN AND NOISY FAN MOTOR SHAFT CAN SEIZE RENDERINGTHE FAN MOTOR INOPERATIVE, EVENTUALLY CAUSING THE ENGINE TO OVERHEAT AND STALL. A STALLED VEHICLE IN TRAFFIC CAN INCREASE THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL REPLACE THE COMPLETE COOLING FAN ASSEMBLY ON VEHICLE HAVING THE POTENTIAL SHAFT MATERIAL PROBLEM. DEALERS WILL INSTALL A NEW FAN BLADE INCLUDING A NEW LOCK NUT ON VEHICLE WITH LOOSE FAN BLADE LOCK NUTS.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence & remedy
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.
Consequence: THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
Remedy: OWNERS WILL BE PROVIDED WITH A NEW JACK.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA00028 · Fuel Tank Puncture
Opened Dec 28, 2000 · Closed Jan 29, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
No summary supplied.
PE00033 · Fuel Tank Puncture
Opened Aug 10, 2000 · Closed Dec 28, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.
PE98037 · Hood Latch Failure
Opened Jul 1, 1998 · Closed Jul 20, 1998
Status: closed (inferred from source dates) · Structure
ODI HAS RECEIVED THREE REPORTS, INCLUDING THE PETITIONERS, REGARDING ALLEGED HOOD LATCH FAILURES.ALL OF THE ODI REPORTS INDICATE THE HOOD FLEW UP WHILE DRIVING.FOLLOWING A TELEPHONE INQUIRY, VOLKSWAGEN PROVIDED ODI WITH SOME LIMITED INFORMATION REGARDING SIX ADDITIONAL REPORTS OF HOOD FLY-UP FOR MODEL YEARS 1995 AND 1996.THIS INVESTIGATION WAS OPENED TO FURTHER STUDY THIS ISSUE.DEFECT DESCRIPTION:IT IS POSSIBLE THAT ON SOME OF THE AFFECTED VEHICLES THE BOLTS SECURING THE FRONT HOOD LATCH MAY LOSE THEIR SPECIFIED FASTENING TORQUE OVER TIME.SHOULD THIS HAPPEN, THE LATCH COULD MOVE OUT OF ITS DESIGN POSITION AND CAUSE DISENGAGEMENT OF THE HOOD STRIKER FROM THE LATCH.IN SOME VEHICLES THE LATCH MAY NOT HAVE BEEN PROPERLY ALIGNED DURING PRODUCTION.REPEATED OPENING AND CLOSING OF THE HOOD WITH AN IMPROPERLY ALIGNED LATCH COULD RESULT IN DAMAGE TO THE LATCH.EITHER CONDITION COULD RESULT IN UNEXPECTED OPENING OF THE HOOD AND COULD OBSTRUCT A PORTION OF THE DRIVER'S VIEW OF THE ROAD WHILE DRIVING, AND RESULT IN AN ACCIDENT.REMEDY: VOLKSWAGEN OF AMERICA, INC. WILL INITIATE A VOLUNTARY SAFETY RECALL INSTRUCTING ITS AUTHORIZED DEALERS TO CHECK THE HOOD LATCH AND SECURING BOLTS AND REPLACE THEM IF NECESSARY.
DP98006 · Hood FLY-UP
Opened Jun 11, 1998 · Closed Jul 1, 1998
Status: closed (inferred from source dates) · Structure
There is no summary currently available
1995 Volkswagen Jetta Problems, Complaints & Recalls | Skip That Year
Illustration