2023 Volkswagen ID.4

1) Brakes: Brakes decelerate and is difficult to stop the vehicle. This is not in all cases when I stop. When I need to do an emergency stop I have to push the brake pedal very hard and pedal pressure feels low. I hope I dont get into and accident when trying to stop. 2) Lane departing warning: The vehicle some times would interpret the street white lines or yellow lanes incorrectly. It would sometime jerk my steering to correct my driving. If a white line stops at an intersection and starts after an intersection it would try and correct my driving. I think this is very dangerous. Should have the option to switch off auto lane correcting and just flash a warning.

The driver door is randomly popping open, at low speeds and high speeds. At low speeds, when trying to back out of driveway or pull into driveway or slowly pull up to red lights or keep up with cars in a left turning lane waiting my turn to turn, the door will randomly pop open and the car slams into park and turns off of Drive. I then have to shut the door, put the car into drive again and try to pull forward without the doors popping open again. This cycles at times where I have to repeat. The car does not go into park when doors pop open at high speeds, speeds greater than 12 ish mph. However, the door will randomly pop open at high speed. I was going 51 mph on the highway and the door popped open. I documented that with a picture. I reached out to several VW dealer garages. They said that they could not do anything for me because there currently was no fix for the recall. I have an appointment call with VW America today at 2pm today. I filled out online surveys with VW to tell them how unsafe this feels driving the car and this happening. We drive the car ONLY when necessary between my spouse and I bc of how unsafe the situation is. I'm not sure what to do or what i can do. I'm stuck with a brand-new car with only 3000 miles that had doors that randomly pop open while the car is in motion. Please advise. Thank you.

On Friday, April 7, 2023 after driving the car locally it displayed a "electrical system not working properly" error message. Were able to drive the vehicle home, though power and acceleration were reduced. Contacted the local dealership and took the vehicle in to them on Saturday, April 8, 2023. As of April 26th they have provided no status updates on what caused the error, how to resolve the issue, or a timeline of a repair.

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving and attempting to accelerate, the vehicle failed to respond. The contact stated that a message to “Disconnect the Charging Cable” was displayed. The contact stated that the vehicle also independently shifted to park(P). The contact attempted to shift into drive(D) however, the vehicle failed to respond. The vehicle was towed to the dealer and the dealer stated the E-brake motor needed to be replaced. The vehicle was repaired. The contact stated that on occasion while placing items into the trunk of the vehicle, the contact noticed water on the rear passenger’s side in the charging compartment. The vehicle was taken to the dealer and the dealer stated that the passenger’s side rear trunk strut needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer again and the dealer sealed a hole on the rear passenger’s side roof rack. The manufacturer was contacted but the manufacturer provided no assistance. The failure mileage was 1,000.

Vehicle of Issue ID-4 2023 Vin # [XXX] As Reported to VW Customer Support 04/18/2023 The vehicle has a very dangerous problem, being the driver's seat Sensor. The Sensor triggers the Vehicle into park with a slight shift of body weight. This situation was not explained to me by the Dealership Sales Team. This has happened several times. Twice while backing up, as I went to look along side of the driver's door area to check clearance and the car jumped into park. The door was closed and slightly twisted left to view the area. Again as I approached a stop sign, I shifted my self to adjust the seat belt, another time as I was adjusting my pants it went into park. The latest incident caused an Accident. The accident occurred as I was going through a Car Wash. I shifted my weight to get my hand into my pocket to return my credit card and the car jumped into park. That caused the vehicle to jump into park in the middle of the Car Wash resulting in the vehicle behind me to strike my rear tailgate. North Port Police were called and recorded an incident report because it was on private property. The car wash declines responsibility. This is not a good safety feature, it is an unrealistic expectation of the consumer to sit perfectly still while driving. Will this happen at a higher speed???__________ Do all VW Vehicles have the same Seat Sensor (Issues)???__________ I brought the Car In for service 04/17/2023 asking the sensor be checked or for a Software change or an adjustment to the Seat Sensor to be changed to a different weight threshold or HAVE the sensor disabled. Sunset VW of Sarasota would not do any diagnostic without a VW Customer Support approval because an accident was involved. On 04/20/2023 VW Customer Support will not acknowledge or authorize a Investigative Service on this seat sensor issue. They said it was my fault the seat sensor triggers the car to jump into park This is not a normal characteristic for any vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT

It seems the computer is not calculating correctly the vehicle performance. After charging the vehicle to 90% (73.8KW) of the 82KW only delivers a portion of what the computer states. at 90% delivers 210 mile; however , the onboard computer states that the performance is 3.2Miles/KW, which should translate to a performance of 236.16 miles (73.8 KW X 3.2Miles /KW = 236 miles Is the data being altered by the vehicle's computer?

Volkswagen Group of America 
2200 Woodland Pointe Avenue
Herndon, VA 20171
(248) To Whom It May Concern RE: ID.4 VIN: [XXX] Unexpected acceleration The above vehicle was involved in an unwarranted accident fortunately only involving vehicles. In a parking lot at rolling speed while turning right into the parking space the vehicle charged ahead full throttle crossing a parking bumper, 8’-0” inch loose dirt, another parking pumper, and still full throttle into a Tesla Y in the opposing parking space. Many including the investigating State Trooper, the body shop working on the vehicle, and numerous internet similar accidents strongly suggested an unsafe condition vs. an unsafe action. We drive a Mazda with the tech equipment, other Tesla’s, etc. and all have the emergency braking benefit. They will not drive themselves into a wall, parked car etc. Additionally the air bags did not deploy - wife’s shoulder was bruised significantly. Understandably, my wife no longer wishes to drive the vehicle which accounts for this letter to you. We would like to return the vehicle for a full refund immediately. Would you please consider the request to return our purchase funds and sales tax. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).