2023 Volkswagen ID.4

After six months, VW still doesn't have a repair for recall 24V344. My speedometer, backup camera, climate control, and all other functions controlled via the display screens malfunction. Both the dealer and and VW customer service have confirmed that no repair is available and they also will not provide a refund or replacement. My only option is to continue driving the car with malfunctioning key systems.

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V344000 (Back Over Prevention, Equipment, Electrical System) and 24V651000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact stated while driving 65 MPH, the instrument panel went blank and continued flickering independently and the rear-view image failed to display properly while the transmission was shifted into reverse. The vehicle was taken to a dealer January and September of 2024 but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact had received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 11,000. VIN too confirms parts not available.

The contact owns a 2023 Volkswagen ID 4. The contact stated while driving 65 MPH, the instrument panel was inoperable. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (STRUCTURE) and 24V344000(BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when parts would be available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4 Pro S. The contact received a notification of NHTSA Campaign Number: 24V344000 (BACK OVER PREVENTION, EQUIPMENT, ELECTRICAL SYSTEM) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed in inclement weather, the alarm system detected that the doors were opened, causing the vehicle to come to a complete stop; however, the doors were properly closed. Additionally, the instrument panel display screen intermittently went blank for 15-20 seconds while driving. The contact was able to restart the vehicle after opening and closing the doors. The dealer was notified of the failures, and the contact was informed that the VIN was included in NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repair were not yet available. The vehicle had not been repaired. The contact stated that he had not received notification of the recalls. The manufacturer was made aware of the failure and two cases were opened. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while driving approximately 60 MPH and attempting to depress the brake pedal, the vehicle started vibrating but failed to slow as needed. The contact depressed the brake pedal three times before the vehicle came to a jerking stop. The contact continued to drive the vehicle to the residence at slow speeds. The failure had occurred twice. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 9,800. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the instrument panel frequently rebooted, causing the screen to go blank for an extended period. The local dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100. VIN tool confirms parts not available.

The contact owns a 2023 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the backup camera and speedometer intermittently malfunctioned. The cause of the failure was not yet determined. The approximate failure mileage was 6,000. VIN tool confirms parts not available.