2022 Volkswagen ID.4

SW lockup, leading to malfunction of speedometer display (infrequent updates, roughly once per minute). Cleared by manual reset of central display system. Tuesday July 25. I-5 between Yreka CA to Ashland OR Starting about 3:50pm in Yreka, outside temp roughly 100 degrees Stopped to charge a Electrify America Station at Yreka Walmart, 30 minutes, starting at 16% change, ending at 68%. Initial rate of charge was 78KW. Came to a stop, Park button, stepped out of car. (AC shut down per standard as I stepped out of car. Attached HVDC charging, started to charge. Stepped back into car an attempted to turn on AC. Just started attempting to start car expecting that it would complain about charging in process. Dont recall the exact process, but did end up with AC active and Charging in process. Cancelled charging via button on charging station at 30 minutes (to avoid charging fees that started after 30 minutes) disconnected charging plug, got into car and activated high power drive system. center console showed showed main charging page. Dont recall seeing standard startup VW branding screen. Attempted to press ‘Climate’ button to turn AC back on, main screen, no response, screen stayed on ‘Charging’ screen. Press other buttons on center console, no response. Time on the display was stuck at 4:20pm. Put car into Reverse, drive (B) to get back onto freeway. Expected center console to deadman timeout, reset, it did not. did try about 5 second press and hold on the center console power button, guess I should have held longer. Drove for 15 miles to rest area along freeway. Center console stayed frozen, Steering wheel display did show speed and change of state of battery charge (charge/drain bars, battery current %, speedometer, etc) Center console stayed at 68% Speedometer locked up about 10 min later, cleared by manual reset 30 min later. into VW dealer/shop Sunnyvale CA 08-02-2023, NPF. More narrative available.

The driver's door latch stopped working intermittently and then totally, so that to get to the driver's seat required entering from the passenger door. The dealer documented the issue January 24, 2023 but was unable to offer a solution or replacement because the part was backordered indefinitely. Subsequently the door latch began tumbling at random intervals while I was driving. Then it started unlatching while the car was stationary. Then it started unlatching while in motion when both my hands were on the steering wheel. On March 2, 2023 VW agreed to tow the car to the dealer since it agreed it was unsafe to drive. The car has been at the dealer ever since.

On March 8, 2023 our VW ID.4 (2022) became unsafe and un-drivable after we experienced several alarming malfunctions that threaten driver and passenger safety including: (1) driver door suddenly opening while driving, (2) driver trapped in vehicle as a result of the driver door failing to open (earlier that same day), (3) vehicle suddenly and immediately beginning to move on its own without pressing the accelerator as soon as it was placed in reverse. The dealership's service manager confirmed all of the above findings and further informed us that unintended forward acceleration was also observed by them during their testing of the vehicle. Any one of these issues would be cause for great concern but taken together they have shaken my confidence in the ID.4 as a safe, road-worthy vehicle within which I can transport my wife and child. No vehicle should ever exhibit these types of alarming safety defects let alone one driven for only 6 months with less than 3500 miles on the odometer.

While driving, the driver door clicks as if someone is locking/unlocking the door and suddenly a warning appears that the driver door is not locked. Unlocked door is safety hazard to the driver and other passenger within the car, and passerby as it’s likely that the door might swing open suddenly. An appointment will be made with a dealer to investigate. When the door unlocks a warning light in the dash illuminates indicating that the door is unlocked.

My driver’s side door has had several odd behaviors. Initially, the door handle wouldn’t open the door when opening from the outside. This behavior is inconsistent. Sometimes the handle works from the outside, sometimes it doesn’t. After the behavior with the door handle started, I also had the door occasionally open itself while I was in the car. This tended to happen while stopped. It has happened once while I was driving slowly, repeatedly opening and closing the door to see if it wouldn’t stop opening itself (this one time the behavior was particularly stubborn). I door the car to the dealership when the door handle behavior started. They ordered a part and are supposed to get back to me.

I was pulling onto a highway from a residential street when the ID.4 suddenly lost power and just about every warning imaginable popped up on the dash. The power loss was so sudden that it almost felt like hitting a curb. I was eventually able to get the car back up to speed but it accelerated very slowly. The dash flashed several warnings, including something about the electrical system, traction control system, AWD system, auto hold not available, ABS, lane keep and travel assist not available, forward collision not available, parking assist not available, and probably others I missed as well. I was able to get it back home and after letting it sit for about five minutes I turned it back on and everything seemed to work normally.

UNKNOWN - My ID4 stalled with ALL errors appearing today (2nd time in 2 days). I was rolling to a stop at a light, around 10mph. The car errored out suddenly and I was stuck. The car could not move for 1-2 minutes. I had to attempt to turn on/off multiple times, put it into park then drive and park and drive until it would start moving again. I was lucky this happen at a stop light otherwise I would have been rear ended on the freeway, which cause extreme harm. The dealer checked the 12v and said it was fine. They do not have an appointment for another two months.

Got in car, put foot on the brake and put it in gear. The car jumped forward and I had to press brakes with all my strength to keep it from accelerating to full “throttle”. It did the exact same when I put it in reverse. I turned the car off, got out, gave it a couple of minutes and tried two more times. It did the same thing every time. It is like the accelerator is pressed to the floor as soon as you put it in gear without you touching it. I almost hit my house due to the wheels being turned before the first try. I called a tow truck to take it to the dealer. I have only had the car for two weeks. The consumer stated that they discovered what the issue was and that they would like to cancel their complaint.