NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
10 reportsClear category filterMileage unknown · Mar 17, 2026
Exterior Lighting
At 43k miles, 90F outside temps, battery SOC at 20%, charged the car at a fast charger getting 140kw. Daytime Running Lights, DRL, were on. After the charging session was over at 80%, the driver's side DRL went and stayed dim. Dealership replaced the entire headlight under warranty. At 77k miles, 94F outside temps, battery S…
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At 43k miles, 90F outside temps, battery SOC at 20%, charged the car at a fast charger getting 140kw. Daytime Running Lights, DRL, were on. After the charging session was over at 80%, the driver's side DRL went and stayed dim. Dealership replaced the entire headlight under warranty. At 77k miles, 94F outside temps, battery SOC at 20%, using a fast charger and getting 145kw with DRL left on. After the charging session was over at 80%, the passenger's DRL went and stayed dim. I normally turn off the DRL and forgot this one time.
NHTSA ODI #11724922
Mileage unknown · Dec 7, 2025
Electrical SystemExterior Lighting
Electrical gremlins present at time of purchase (3/14/2025). Entered service and repair on 3/17/2025 and remained for 30-45 days. Upon coming to retrieve vehicle electrical malfunctions still present upon entering vehicle in the service bay, alerted advisor. Car was checked back into service immediately and remained for 60-90 da…
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Electrical gremlins present at time of purchase (3/14/2025). Entered service and repair on 3/17/2025 and remained for 30-45 days. Upon coming to retrieve vehicle electrical malfunctions still present upon entering vehicle in the service bay, alerted advisor. Car was checked back into service immediately and remained for 60-90 days. Between March and December I have had continuous electrical gremlins present from Dashboard and display malfunction, interior lights malfunction, trunk/doors/locks/windows malfunction to no end and no repair in sight. This specific vehicle is a lemon and riddled with irreparable electrical gremlins, it has cost me significant income loss and loss of faith in the reliability of Volkswagen brand that I love so much.
NHTSA ODI #11703505
Mileage unknown · Mar 16, 2025
Electrical SystemExterior LightingVisibility/wiper
Some lights come on and off without buttons being pressed. Door click. Doesn’t consistently lock or unlock. Center console turns off with no notice.
NHTSA ODI #11648571
Mileage unknown · Sep 6, 2024
Exterior Lighting
The seals/bonding on the rear right tail light assembly failed under normal use. Water has recently accumulated in the assembly and caused part of the taillight to stop functioning. In addition to apparent defect in integrity of the light housing, it is likely that there is a secondary defect in the conformal coating that lead t…
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The seals/bonding on the rear right tail light assembly failed under normal use. Water has recently accumulated in the assembly and caused part of the taillight to stop functioning. In addition to apparent defect in integrity of the light housing, it is likely that there is a secondary defect in the conformal coating that lead to the water being able to damage the light. The internal light monitoring feature also did not detect the failed light element until several days after we identified it was broken. Dealer is attempting to reject coverage for something that should clearly fall under manufacturing and workmanship warranty.
NHTSA ODI #11613036
Mileage unknown · Jul 29, 2024
Exterior Lighting
During a recent trip to Oregon, my Volkswagen ID.4 experienced a critical failure of both the interior and exterior lighting systems, including the headlights and emergency lights. Initially, upon returning from a walk, I found the lights were on despite the vehicle being locked and not in the "Auto" mode as I had left them. Loc…
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During a recent trip to Oregon, my Volkswagen ID.4 experienced a critical failure of both the interior and exterior lighting systems, including the headlights and emergency lights. Initially, upon returning from a walk, I found the lights were on despite the vehicle being locked and not in the "Auto" mode as I had left them. Locking and unlocking the vehicle did not resolve the issue. When I entered the vehicle, a warning light indicating a malfunction in the lighting system appeared on the dashboard, and subsequently, all lights stopped functioning entirely. This malfunction posed a significant safety risk to both myself and other road users, as the failure occurred during a time when proper lighting was essential for visibility and safety, potentially leading to a dangerous situation, especially as it was almost evening. The problem has not been reproduced or confirmed by a dealer or independent service center at this time. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other relevant parties, although a video recording of the incident is available for review and is attached to the report in the PDF file. Prior to the failure, there were no warning lamps, messages, or other symptoms indicating a potential issue. However, during the incident, a warning light for a lighting system malfunction appeared on the dashboard.
NHTSA ODI #11605019
Mileage unknown · Jul 10, 2024
Exterior Lighting
The driver's side Daytime Running Light (DRL) suddenly went and stayed dim. It's an amber color now, while the front passenger side is still lit up very brightly. My car had 35,000 miles when this occurred.
NHTSA ODI #11600667
Mileage unknown · Feb 1, 2024
Electrical SystemExterior LightingForward Collision Avoidance
The vehicle’s forward collision warning, the land departure warning, the rear cross traffic warning, the blind spot monitoring have all been having issues since the first week of the car. I’ve taken the car into the shop over 10 times since the summer of 2022 on initial purchase. Each time the vehicle comes in and Volkswagen say…
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The vehicle’s forward collision warning, the land departure warning, the rear cross traffic warning, the blind spot monitoring have all been having issues since the first week of the car. I’ve taken the car into the shop over 10 times since the summer of 2022 on initial purchase. Each time the vehicle comes in and Volkswagen says they cannot fix it and a future update is coming and will fix it. The update finally has come and the vehicle has all of the same problems and more. These cars are really dangerous to drive, please recall them off the road. You have a bunch of people driving malfunctioning vehicles.
NHTSA ODI #11569294
Mileage unknown · Mar 24, 2023
Back Over PreventionExterior LightingForward Collision Avoidance
The right stop light has water inside! The dealer say it is normal and didn’t want to remplace! The vehicle shuts off several times when you are backing up to park. The dealer say it is normal too
NHTSA ODI #11513532
Mileage unknown · Feb 26, 2023
Exterior Lighting
There is a band or reduced brightness between the low beams and high beams leading to a worse lit section of the surroundings while drinving. This gap in light output appears to be a fault of the headlight design, unfortunately it is had to capture in a picture in the same way that it is apparent to the human eye.
NHTSA ODI #11509209
Mileage unknown · Sep 15, 2022
Electrical SystemExterior Lighting
Twice, upon starting the vehicle, the front panel said "Warning and information not available. Drive with greater care!". No speedometer, no headlights, no indication of charge left (mileage available for travel). Electric key fob did not open or lock door. I had to pull out the manual in the dark to read how to turn off engine,…
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Twice, upon starting the vehicle, the front panel said "Warning and information not available. Drive with greater care!". No speedometer, no headlights, no indication of charge left (mileage available for travel). Electric key fob did not open or lock door. I had to pull out the manual in the dark to read how to turn off engine, as it did not turn off in the normal fashion. The first time it happened, I hadn't realized the engine was still running, so I exited the car, and it locked me out with the engine running. Luckily the window was open enough for me to put my hand in and open the driver door. This is the third time into the dealer, the first time was a bad charging cable (though I don't know if that made the car short out, or if the car blew the cable). I've had the car a little over a month.
NHTSA ODI #11484722
Official recalls
7Feb 27, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence & remedy
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Consequence: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Sep 4, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while driving increases the risk of injury.
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
May 15, 2024
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence & remedy
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Additional source detail variants (3)
Equipment:electrical:infotainment:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Back Over Prevention:software
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Electrical System:instrument Panel:speedometer/odometer
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Consequence: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Jun 21, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID.4 vehicles. The replacement infotainment central control unit (CCU) installed in the vehicle during a repair contains incorrect software that can cause the rearview camera image to be delayed or deactivated when reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image may reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 93S7.
May 3, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Consequence & remedy
Consequence: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Nov 2, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Oct 12, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 ID4 vehicles. The rearview camera image may be delayed or deactivated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the vehicle's software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91EG.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24010 · Inadvertent Door Opening
Opened May 16, 2024 · Closed Nov 4, 2024
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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