On July 16, 2026, a remote Over-the-Air (OTA) software update was initiated by Volkswagen. Prior to this update, the infotainment system functioned correctly (backup camera and other safety features are displayed on this screen. Immediately following the installation, the system module failed, rendering it unusable and multiple …
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On July 16, 2026, a remote Over-the-Air (OTA) software update was initiated by Volkswagen. Prior to this update, the infotainment system functioned correctly (backup camera and other safety features are displayed on this screen. Immediately following the installation, the system module failed, rendering it unusable and multiple safety features negated by this failure. Although the vehicle is outside the standard factory warranty period, this failure is a direct result of a manufacturer-instigated remote software transmission rather than standard wear and tear. Furthermore, because this failure has disabled the backup camera, the vehicle is no longer compliant with Federal Motor Vehicle Safety Standard (FMVSS) 111. Other safety features have also been disabled and this faulty infotainment module has been confirmed by the service department at the Volkswagen dealership as of 17 July 2026. They noted that this is a known issue across many vehicles and platforms and has not been addressed by Volkswagen corporate at the time of writing this report.
NHTSA ODI #11751273
Mileage unknown · Aug 13, 2024
Back Over Prevention
Backup camera does not engage when vehicle is put in reverse.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Golf GTI vehicles. A software error may delay or deactivate the rearview camera image, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed March 3, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Golf R A8 and Golf GTI vehicles. The radiator may not have been attached correctly to the intercooler, which can result in a damaged coolant hose.
Consequence & remedy
Consequence: A damaged coolant hose can leak, causing the engine to overheat, and increasing the risk of fire. In addition, large amounts of coolant spilling onto the roadway can increase the risk of a crash to other vehicles.
Remedy: Dealers will inspect the radiator and replace any damaged parts, as necessary, free of charge. Owner notification letters are expected to be mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8 and Golf GTI vehicles. The touch switch for the sunroof may be too sensitive, allowing it to be inadvertently pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A sunroof switch that is inadvertently pressed can result in unintended auto-closure of the sunroof, increasing the risk of injury.
Remedy: Dealers will replace the roof module switch, free of charge. Owner notification letters are expected to be mailed September 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60F6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf GTI and Golf R vehicles. Certain driving situations, such as high acceleration driving maneuvers, may loosen the engine design cover.
Consequence & remedy
Consequence: A loose engine design cover may contact hot surfaces in the engine compartment and melt, increasing the risk of a fire.
Remedy: Dealers will remove the engine design cover, free of charge. Once parts become available, Volkswagen will provide a free updated engine design cover under a separate Service Action. Owner notification letters were mailed by March 29, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10H5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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