HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT S…
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HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
NHTSA ODI #11258094
150 miles · Sep 11, 2019
Power Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT …
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
NHTSA ODI #11254841
101 miles · Sep 9, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN …
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
NHTSA ODI #11254090
40 miles · Sep 6, 2019
Power Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEA…
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
NHTSA ODI #11253647
100 miles · Aug 12, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE SLOWING DOWN THE VEHICLE WITH THE CLUTCH IN POSITION, IT STALLED AND RESTARTED. IN ADDITION, THE ENGINE VIBRATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100. …
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE SLOWING DOWN THE VEHICLE WITH THE CLUTCH IN POSITION, IT STALLED AND RESTARTED. IN ADDITION, THE ENGINE VIBRATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100. *AS *TR
NHTSA ODI #11243194
163 miles · Aug 9, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING FROM HIGHWAY TO CITY TRAFFIC, THE VEHICLE STALLED WHILE THE CLUTCH WAS ENGAGED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COCHRAN VOLKSWAGEN OF NORTH HILLS (11750 US-19, WEXFORD, PA 15090, (412) 245-4620) WHERE THEY RE-FLASHED…
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING FROM HIGHWAY TO CITY TRAFFIC, THE VEHICLE STALLED WHILE THE CLUTCH WAS ENGAGED. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COCHRAN VOLKSWAGEN OF NORTH HILLS (11750 US-19, WEXFORD, PA 15090, (412) 245-4620) WHERE THEY RE-FLASHED THE ACU THREE TIMES WITH SOME DIFFICULTY ON THE THIRD ATTEMPT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 163. *BF *AS
NHTSA ODI #11242736
500 miles · Aug 1, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED AND SLOWED DOWN TO A STOP. THE FAILURE SPECIFICALLY OCCURRED WHEN THE CLUTCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 633-0261) WHERE TH…
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TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED AND SLOWED DOWN TO A STOP. THE FAILURE SPECIFICALLY OCCURRED WHEN THE CLUTCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 633-0261) WHERE THE SOFTWARE AND THROTTLE BODY ADAPTATION SETTINGS WERE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A LOANER VEHICLE WAS NOT AVAILABLE. THE VEHICLE WAS COVERED BY A NEW WARRANTY WITH IT BEING PURCHASED ON JULY 21, 2019. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND ASSIGNED A CASE MANAGER. THE FAILURE MILEAGE WAS 500.
NHTSA ODI #11241008
174 miles · Jul 25, 2019
EngineFuel/propulsion SystemPower Train
WHEN AT IDLE OR COMING TO A STOP, WITH THE CAR IN NEUTRAL AND THE CLUTCH PEDAL NOT ENGAGED THE VEHICLE WILL SOFT STALL AND REQUIRE A KEY TURN TO START THE MOTOR AGAIN. THIS HAS HAPPENED SEVERAL TIMES ON A BRAND NEW VEHICLE. 6SPD MANUAL
NHTSA ODI #11234932
Mileage unknown · Jul 24, 2019
Power Train
I PURCHASED A 2019 GTI RABBIT EDITION 6MT. CAR STALLS WHILE COMING TO A STOP IN NEUTRAL. ALSO STALLS STARTING FROM A STOP WHILE IN 1ST GEAR WITH CLUTCH FULLY DEPRESSED. CAR SHUTS OFF QUIETLY, DOESN'T SOUND/FEEL LIKE NORMAL STALLING. HAD THIS PROBLEM SINCE THE FIRST DAY I BROUGHT THE CAR HOME FROM THE DEALERSHIP AND KNOW OF MANY …
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I PURCHASED A 2019 GTI RABBIT EDITION 6MT. CAR STALLS WHILE COMING TO A STOP IN NEUTRAL. ALSO STALLS STARTING FROM A STOP WHILE IN 1ST GEAR WITH CLUTCH FULLY DEPRESSED. CAR SHUTS OFF QUIETLY, DOESN'T SOUND/FEEL LIKE NORMAL STALLING. HAD THIS PROBLEM SINCE THE FIRST DAY I BROUGHT THE CAR HOME FROM THE DEALERSHIP AND KNOW OF MANY OTHERS EXPERIENCING THE SAME THING.
NHTSA ODI #11234523
1,600 miles · Jul 22, 2019
EnginePower TrainUnknown Or Other
WHEN COMING TO A STOP, AND PRESSING ON CLUTCH PEDAL, CAR INTERMITTENTLY CUTS OFF POWER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Consequence & remedy
Consequence: Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Consequence & remedy
Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP19003 · Vehicle Stalling - Manual Transmission
Opened Sep 3, 2019 · Closed Jun 30, 2020
Status: closed (inferred from source dates) · Engine; Power Train:manual Transmission
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.
Additional source detail variants (2)
Engine
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.
Power Train:manual Transmission
The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.
2019 Volkswagen Gti Problems, Complaints & Recalls | Skip That Year