Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1325–50K
1750–75K
775–100K
4100–150K
0150K+
56 reports with mileage · 41 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports12 injury reports
What owners actually said
97 reports
Mileage unknown · Dec 11, 2021
Engine
Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation beca…
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Electronically controlled thermostat failed stuck closed on December 10, 2021. Vehicle had 63814 miles on the odometer. This is a common, known problem with this make/model. Engine overheated in stop and go traffic which caused limp home torque reduction. When traffic resumed there was a potentially dangerous situation because vehicle could not accelerate as quickly as expected by following drivers. There is a design flaw in that the thermostat should fail stuck open, and not stuck closed, to ensure adequate vehicle mobility to avoid a potentially dangerous situation. Additionally, this component is an On-Board Diagnostic Device belonging to the emissions control system. Failure should be covered under the federal emissions control warranty.
NHTSA ODI #11443425
Mileage unknown · Nov 16, 2021
Engine
The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coola…
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The heat in my 2015 GTI Autobahn only blows warm air out of the drivers side when heat is on for both sides. The VW dealership recommends a new thermostat, water pump, and heater core, and blend door. For now, I'm stuck with having a semi warm vehicle and the possibility of engine overheating while on the highway. With the coolant and thermostat being one of the vital parts of the vehicle, its upsetting for such a new vehicle to have such a common problem of needing a new water pump across the board. These types of imperfections in design and quality control need to be addressed due to the shear amount of people needing coolant related issues resolved on their own dime. Do better VW.
NHTSA ODI #11440710
Mileage unknown · Nov 8, 2021
Unknown Or OtherInjury
This razor blade sharp chrome trim near the shift nob and the small storage compartment is cutting my finger up every time I tried getting something out of the small compartment. This has already happened to me three times already while driving, it's like a paper cut and you look down to find a cut with blood dripping out of you…
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This razor blade sharp chrome trim near the shift nob and the small storage compartment is cutting my finger up every time I tried getting something out of the small compartment. This has already happened to me three times already while driving, it's like a paper cut and you look down to find a cut with blood dripping out of your finger. It is extremely dangerous when you are driving on the road when this happen, Volkswagen should have a recall on this chrome trim piece for the safety of all GTI owners period. I'm not the only one with this problem, many MK7 GTI owners are experiencing the same issue.
NHTSA ODI #11439772
Mileage unknown · Nov 8, 2021
EnginePower Train
Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of th…
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Plastic Thermostat Housing Failure-- Cracks and leaking coolant. While getting an oil change done at a local Volkswagen dealership, the mechanic pointed out that there is a coolant leak and showed me where the leak is coming from (Thermostat housing/water pump) The coolant is slowly seep out of the crack on the underside of the thermostat housing, I have been adding coolant every other week. As the loss of coolant often trips the low coolant warning if the level isn't maintained. I feel like I'm not the only one with this issue, after reading online Volkswagen community. Many 2015-2020 GTI owners are also having the same problem. The car overheated couple times when stuck in New York traffic, I would like Volkswagen manufacture to address this issue and give all the GTI owners an explanation to why their part fails less than a few years of ownership.
NHTSA ODI #11439765
Mileage unknown · Nov 1, 2021
Engine
Linkage on the turbo wastegate actuator seizes if the car is not driven for more than a few months at a time. This causes the car to not produce any boost and leaves it in a state in between limp mode and normal rpm range. This makes it incredibly inconsistent with rpm and maintaining speed.
NHTSA ODI #11438933
Mileage unknown · Oct 27, 2021
Steering
Weird rattle sounds coming from the steering column. Supposed to be a clock spring issue. This issue is persistent on a lot of VW models, but unfortunately my car is not under recall
NHTSA ODI #11438364
Mileage unknown · Oct 16, 2021
Engine
Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which ha…
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Hello - I own a MK7 VW GTI with approximately 42,000 miles. The vehicle has consistently had a "check engine" and "Low Coolant" light since approximately 20,000 miles and 3 years. The dealer checked the car but did not see a leak under their test. However, the car was diagnosed with a leaking water pump and thermostat which has been replaced out of pocket by an independent. This is apparently common with MK7 GTIs and can cause engine failure and stalling in the middle of the road.
NHTSA ODI #11437000
Mileage unknown · Jul 27, 2021
Engine
The engine blew while stopped at a light at an intersection. The car was unable to restart. We were told there was no compression in cylinder 3. This car had received regular maintenance at the dealer. If the car had been in motion, the driver and passengers could have been seriously injured. The engine only had 67,000 miles…
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The engine blew while stopped at a light at an intersection. The car was unable to restart. We were told there was no compression in cylinder 3. This car had received regular maintenance at the dealer. If the car had been in motion, the driver and passengers could have been seriously injured. The engine only had 67,000 miles on it and no known problems beforehand.
NHTSA ODI #11426711
Mileage unknown · Jun 25, 2021
Unknown Or OtherInjury
The sunroof on my car spontaneously exploded with no known cause. I was driving west on I-76 near Pittsburgh PA, going 70 mph. Suddenly a sound like a gunshot was heard and the sunroof had shattered leaving a big hole. The glass was contained above me and the passenger because the sun roof shade happened to be closed.
NHTSA ODI #11422288
90,000 miles · Apr 9, 2021
Engine
PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A…
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PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A FAULTY TURBO AND AS A RESULT IT BLEW THE ENGINE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence & remedy
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Additional source detail variants (2)
Fuel System, Gasoline
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Engine And Engine Cooling:exhaust System:emission Control
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Consequence: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Golf and GTI vehicles manufactured January 27, 2014, to May 12, 2014. In the affected vehicles, the stabilizer link fasteners may come loose and possibly interfere with the steering of the vehicle.
Consequence & remedy
Consequence: A loose stabilizer link may interfere with the vehicle's steering, requiring additional effort to control the vehicle, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the front stabilizer links, free of charge. The recall began in July 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 40K9/1W.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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