IllustrationMY VEHICLE WILL AUTOMATICALLY GO FROM BEING IN DRIVE TO ACTING LIKE ITS IN NEUTRAL. AND WILL NOT MOVE OR GO ANYWHERE. AND THIS ALL HAPPENENED WHEN I WAS IN DR9VE DRVING DOWN THE ROAD.
2010 Volkswagen Gti
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Gti years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
160–25K
725–50K
1050–75K
1075–100K
4100–150K
0150K+
47 reports with mileage · 6 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports0 fire reports1 injury reports
Power Train complaints
14 reportsTL* THE CONTACT OWNS A 2010 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 25 MPH, THE GEAR SHIFT WARNING INDICATOR WAS FLASHING. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN) HOWEVER…
Read full complaint
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 25 MPH, THE GEAR SHIFT WARNING INDICATOR WAS FLASHING. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED COX CHEVROLET INCORPORATED (2900 CORTEZ RD W, BRADENTON, FL 34207, (941)348-6417) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
THE VEHICLE I PURCHASED WAS UNDER USED DEALER WARRANTY ENGINE AND TRANSMISSION I WENT AHEAD AND DID ALMOST $4000 IN REPAIRS TO THIS CAR TO MAKE IT DRIVE SOMEWHAT NORMAL FROM THE ORIGINAL JERKY START FROM AFTER PURCHASE (NO IT DID NOT DRIVE LIKE THIS WHEN I TEST DROVE) I ATTEMPTED TO GET A NEW TRANSMISSION BECAUSE VW RECOMMENDED …
Read full complaint
THE VEHICLE I PURCHASED WAS UNDER USED DEALER WARRANTY ENGINE AND TRANSMISSION I WENT AHEAD AND DID ALMOST $4000 IN REPAIRS TO THIS CAR TO MAKE IT DRIVE SOMEWHAT NORMAL FROM THE ORIGINAL JERKY START FROM AFTER PURCHASE (NO IT DID NOT DRIVE LIKE THIS WHEN I TEST DROVE) I ATTEMPTED TO GET A NEW TRANSMISSION BECAUSE VW RECOMMENDED THIS TO REMEDY THE ISSUE BUT WHEN I TRIED TO CONTACT THE DEALER HE TOLD ME THAT I SHOULD STOP BEATING ON IT I HAVE COME ACROSS A LOT OF RESEARCH SHOWING THERE IS AN OPEN RECALL ON THIS CAR FOR THE SUDDEN SHIFTS AND BUCKING I ALREADY HAD THE INTAKE MANIFOLD REPAIRED BY VW BUT I NEED HELP GETTING THE TRANSMISSION RECALL THAT WENT UNNOTICED BY VOLKSWAGEN ITS A REAL PROBLEM IN THIS YEAR AND MARQUE
REAR MAIN SEAL FAILS UNDER 60K MILES HAPPEN TO A LOT OF 2.0T ENGINES. VOLKSWAGEN SHOULD PROVIDE EXTENDED WARRANTY
TRAVELING AT 45 MPH DOWN A TWO WAY HIGHWAY, I WENT TO PASS A SLOW MOVING VEHICLE WHEN THE EPC TURNED ON ONCE AGAIN.I LOST POWER AND TRIED TO RETURN BACK INTO MY LANE THE VEHICLE IN FRONT SPIKED ON THE BRAKES, I TRIED STOPPING BUT DUE TO THE ABS MODULE GOING BAD (VW KNOWS ABOUT THE PROBLEMS WITH THEM) I HAD NO ABS, TRACTION CONTR…
Read full complaint
TRAVELING AT 45 MPH DOWN A TWO WAY HIGHWAY, I WENT TO PASS A SLOW MOVING VEHICLE WHEN THE EPC TURNED ON ONCE AGAIN.I LOST POWER AND TRIED TO RETURN BACK INTO MY LANE THE VEHICLE IN FRONT SPIKED ON THE BRAKES, I TRIED STOPPING BUT DUE TO THE ABS MODULE GOING BAD (VW KNOWS ABOUT THE PROBLEMS WITH THEM) I HAD NO ABS, TRACTION CONTROL, OR AIRBAGS. THE BRAKES LOCKED CAUSING ME TO GO OFF THE ROAD WAY HITTING A BERM ALONG WITH A TREE CAUSING MY VEHICLE TO FLIP OVER ONTO THE ROOF. UPON IMPACT THE AIRBAG SYSTEM DID NOT ACTIVATE CAUSING MINOR INJURIES. I CONTACTED THE VOLKSWAGEN MANUFACTURE TO INFORM THEM OF THE PROBLEMS WITH THE VEHICLE SOME TIME AGO, THEY TOLD ME THAT THERE WAS NOT RECALL AND THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THE PROBLEMS. THERE HAS BEEN A SERVICE BULLETIN ABOUT THE EPC WITH A RECOMMEND FIX. THE SIX GOLD PINS WERE PUT IN TO REPLACE THE ORIGINAL ONES WHICH WORKED FOR SOME TIME BUT FAILED AGAIN. THANKFULLY I DID NOT HAVE MY TWO VERY SMALL CHILDREN WITH ME.
WATER PUMP FAILURE, TWO FAILURES IN 8 YEARS, THE SECOND FAILURE WITH 20,000 MILES ON THE PUMP. IT FAILED WHILE I WAS DRIVING AND CAR BEGAN TO OVERHEAT.
DSG TRANSMISSION MECHATRONICS UNIT FAILED AT 70,000 MILES JULY 2016. TRANSMISSION GOES INTO LIMP MODE...WON'T GO INTO REVERSE AND JUMPS DOWN TO AND REMAINS IN FIRST GEAR WHEN IN D. ALL SERVICE DONE ON SCHEDULE. MFR REFUSES TO COVER REPLACEMENT OF UNIT DUE TO LIMITED WARRANTY.
THE CAR SPUTTERED, SHOOK, AND MADE AN AWFUL SOUND SIMILAR TO A TON OF MARBLES IN A DRIER MACHINE. THE TIMING CHAIN WENT AT ROUGHLY 82,000 MILES. ACCORDING TO VW LITERATURE THEY STATED THAT THE REASON THEY WENT BACK TO A TIMING CHAIN IS THAT IT IS A LIFETIME, NONSERVICEABLE PART. THE TIMING CHAIN GOING ON AN INTERFERENCE TYPE ENG…
Read full complaint
THE CAR SPUTTERED, SHOOK, AND MADE AN AWFUL SOUND SIMILAR TO A TON OF MARBLES IN A DRIER MACHINE. THE TIMING CHAIN WENT AT ROUGHLY 82,000 MILES. ACCORDING TO VW LITERATURE THEY STATED THAT THE REASON THEY WENT BACK TO A TIMING CHAIN IS THAT IT IS A LIFETIME, NONSERVICEABLE PART. THE TIMING CHAIN GOING ON AN INTERFERENCE TYPE ENGINE DESTROYED MY ENGINE TO THE ORDER OF ALMOST $4000. VW DID NOT WANT TO ASSIST WITH ANYTHING.
THE FIRST INCIDENT THAT I HAD WAS STARTING WITH THE CAR MAKING WEIRD NOISES THAT WERE COMING FROM THE ENGINE/TRANSMISSION WHEN THE CAR WOULD START. IT IS HARD TO EXPLAIN THE NOISE, BUT IT SOUNDED LIKE SOMETHING WAS WINDING UP. I TOOK THE CAR TO DEALERSHIP. THEY WEREN'T ABLE TO ESTABLISH WHAT WAS WRONG WITH THE CAR. CHECK ENGIN…
Read full complaint
THE FIRST INCIDENT THAT I HAD WAS STARTING WITH THE CAR MAKING WEIRD NOISES THAT WERE COMING FROM THE ENGINE/TRANSMISSION WHEN THE CAR WOULD START. IT IS HARD TO EXPLAIN THE NOISE, BUT IT SOUNDED LIKE SOMETHING WAS WINDING UP. I TOOK THE CAR TO DEALERSHIP. THEY WEREN'T ABLE TO ESTABLISH WHAT WAS WRONG WITH THE CAR. CHECK ENGINE LIGHT DIDN'T COME ON, AND CAR DID NOT REPRODUCE THE SAME NOISE WHEN I TOOK IT TO THE DEALERSHIP. I WAS TOLD THAT THEY COULDN'T SEE ANYTHING WRONG WITH THE CAR. 09/05/2013, MORE NOISE, AND THIS TIME WAS FOLLOWED BY HARD DOWNSHIFTS, AND HARD BUCKING. EVERY TIME THE CAR WOULD ACCELERATE, OR IF YOU WERE COMING TO THE STOP, IT WOULD SHIFT HARD, CAR WOULD BUCK. I WAS TOLD THAT THE DSG MECHATRONIC UNIT HAS FAILED. TRANSMISSION REPLACED 04/09/2014 MY WIFE WAS DRIVING THE CAR. SPEED 45 TO 50 MPH. SHE NOTICED THAT THE CAR WASN'T ABLE TO ACCELERATE. ENGINE WAS REVVING UP, BUT CAR WOULDN'T GO. PULLED OVER ON THE SHOULDER, BEFORE SOMEONE REAR ENDED HER. SHE LOOKED AT THE DASH BOARD, AND SHE NOTICED THAT "D" WAS FLASHING. SHE TOOK THE CAR TO DEALER TO SEE WHAT IS GOING ON. I WAS TOLD THAT A POWER SUPPLY RELAY WAS THE CAUSE OF THIS PROBLEM, AND IT WASN'T COVERED BY THE POWER TRAIN WARRANTY. PART # 4H0-951-253-A RELAY CAR WAS PICKED UP ON 04/24/2014 05/08/2014 I STOPPED AT THE RED LIGHT, WAS GOING TO MAKE A RIGHT TURN, BUT THE CAR WOULDN'T WANT TO ACCELERATE. IT FELT LIKE IT WAS IN NEUTRAL. ENGINE WAS REVVING, BUT CAR WOULDN'T MOVE. I LOOKED AT THE DASH BOARD, AND "D" LIGHT WAS FLASHING. I PULLED ONTO THE SIDE OF THE ROAD, SO I DON'T GET REAR ENDED. I TRIED TO SELECT THE NEUTRAL GEAR, "N" WAS FLASHING. EACH GEAR POSITION THAT I SELECTED WAS FLASHING. I DROVE THE CAR BACK TO DEALER, AND TOLD THEM WHAT HAVE HAPPENED. CAR IS CURRENTLY AT THE DEALER. *TR
DSG AUTOMATIC TRANS HAS GIVEN ME SEVERAL MINOR BUT ONE SCARY PROBLEM SINCE HAVING VEHICLE LESS THAN ONE YEAR. ON ANY COLDER MORNING 50 DEGREES OR BELOW THE VEHICLE WILL DRAMATICALLY LEAP FORWARD UPON ACCELERATION. ITS AS IF IT DOESN'T SEEM TO SHIFT PROPERLY THEN STARTS WORKING BETTER AFTER IT WARMS UP. THIS MARCH I…
Read full complaint
DSG AUTOMATIC TRANS HAS GIVEN ME SEVERAL MINOR BUT ONE SCARY PROBLEM SINCE HAVING VEHICLE LESS THAN ONE YEAR. ON ANY COLDER MORNING 50 DEGREES OR BELOW THE VEHICLE WILL DRAMATICALLY LEAP FORWARD UPON ACCELERATION. ITS AS IF IT DOESN'T SEEM TO SHIFT PROPERLY THEN STARTS WORKING BETTER AFTER IT WARMS UP. THIS MARCH I EXPERIENCED A MUCH SCARIER SITUATION. I WAS DRIVING CLOSE TO HOME WHEN SOMEBODY PULLED OUT IN FRONT OF ME I WAS ABLE TO STOP IN TIME BUT THE CAR ACTED VERY STRANGE AFTER I STARTED MOVING AGAIN. THE ONLY WAS TO DESCRIBE IT IS THAT THE CAR WAS STUCK IN FIRST GEAR FOR A BLOCK OR SO THE ENGINE WAS REVVING VERY HIGH AND CAR WOULDN'T GO VERY FAST AT ALL. AFTER A BLOCK OR SO IN FINALLY STARTED WORKING CORRECTLY. I HAVE HAD IT TO THE DEALER TWICE NOW ONCE FOR 60 DAY AND ALSO THE 10K SERVICE. VW HAS STATED THAT THERE WERE NO CODES IN THE COMPUTER SO THEREFORE THERE WAS NO PROBLEM. I KNOW THERE WERE NO CODES IN THE COMPUTER ALL CODES ARE REGISTERED ON THE VEHICLE COMPUTER DISPLAY. VW NEEDS TO ADMIT THEY HAVE A PROBLEM AND FIX THIS SITUATION. IF YOU READ THIS AND HAVE SIMILAR PROBLEMS PLEASE TAKE THE TIME TO FILL THIS OUT SO VW IS HELD ACCOUNTABLE FOR THE PROBLEMS ON ALL DSG TRANSMISSIONS THAT A LOT OF PEOPLE SEEM TO BE EXPERIENCING. *TR
Official recalls
109V333000 · Power Train:automatic Transmission
Aug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Consequence & remedy
Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA18003 · Air Bag Clockspring Failure
Opened Apr 18, 2018 · No close date supplied
Status: open (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Clockspring/spiral Cassette
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922
Additional source detail variants (3)
Air Bags:frontal:driver Clockspring/spiral Cassette
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922
Air Bags:frontal
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922
Air Bags
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922