NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
69 reportsClear category filter104,000 miles · Aug 14, 2015
Electrical SystemElectronic Stability Control (esc)Service Brakes
ABS AND TRACTION CONTROL WARNING LIGHTS ON THE DASH HAD INTERMITTENTLY APPEARED ON SEVERAL OCCASION OVER THE PAST THREE MONTHS WHILE DRIVING AT VARIOUS SPEEDS AND CONDITIONS. THE WARNING LIGHTS WOULD STAY ON UNTIL I TURNED THE CAR OFF. ONCE RESTARTED THE LIGHTS WOULD BE OFF. ON 12-AUG-15 THE SAME WARNING LIGHTS CAME ON WHEN I…
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ABS AND TRACTION CONTROL WARNING LIGHTS ON THE DASH HAD INTERMITTENTLY APPEARED ON SEVERAL OCCASION OVER THE PAST THREE MONTHS WHILE DRIVING AT VARIOUS SPEEDS AND CONDITIONS. THE WARNING LIGHTS WOULD STAY ON UNTIL I TURNED THE CAR OFF. ONCE RESTARTED THE LIGHTS WOULD BE OFF. ON 12-AUG-15 THE SAME WARNING LIGHTS CAME ON WHEN I STARTED THE CAR. THEY REMAINED ON AFTER TURNING THE CAR OFF AND RESTARTING. THREE WARNING BEEPS WERE THEN HEARD AT SEVERAL MINUTE INTERVALS UNTIL I REACH MY DESTINATION. OTHER WARNING LIGHTS CAME ON BRIEFLY THEN WENT OUT. I WAS INFORMED BY A MECHANIC THAT THE ABS CONTROL MODULE HAD FAILED. BASED ON AN INTERNET SEARCH I UNDERSTAND THIS IS A COMMON ISSUE WITH THE 2009 VW GTI.
NHTSA ODI #10748679
Mileage unknown · Jun 15, 2015
Electronic Stability Control (esc)
ONE OR MORE OF THE BREAKS LOCKED UP ON THE CAR. THE ABS, EPC, TRACTION CONTROL, AND A NUMBER OF OTHER LIGHTS ON THE CAR LIT UP AND BEGAN FLASHING. THE CAR'S SPEEDOMETER AND FUEL GUAGE STOPPED WORKING. AFTER THE CAR WAS RESTARTED MOST OF THE ERRORS WENT AWAY BUT HAVE SINCE REAPPEARED. BASED ON THE NUMBER OF POSTS I'M FINDING ONLI…
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ONE OR MORE OF THE BREAKS LOCKED UP ON THE CAR. THE ABS, EPC, TRACTION CONTROL, AND A NUMBER OF OTHER LIGHTS ON THE CAR LIT UP AND BEGAN FLASHING. THE CAR'S SPEEDOMETER AND FUEL GUAGE STOPPED WORKING. AFTER THE CAR WAS RESTARTED MOST OF THE ERRORS WENT AWAY BUT HAVE SINCE REAPPEARED. BASED ON THE NUMBER OF POSTS I'M FINDING ONLINE, THIS APPEARS TO BE A WIDE-SPREAD PROBLEM WITH THE 09'S.
NHTSA ODI #10725256
53,050 miles · Jun 2, 2015
Electrical SystemElectronic Stability Control (esc)Service Brakes
ABS WARNING LIGHT STARTED COMING ON. THEN A WARNING LIGHT THAT THE RIGHT, REAR TURN SIGNAL HAD FAILED. ONE WEEK LATER THE ENTIRE DASHBOARD IS COVERED IN WARNING LIGHTS, INCLUDING A "FAULTY ENGINE WORKSHOP" WARNING LIGHT. IT APPEARS THAT ABS CONTROL MODULE HAS FAILED, LEAVING ME WITH NO ABS BRAKING ON A WELL MAINTAINED, 50K MILE …
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ABS WARNING LIGHT STARTED COMING ON. THEN A WARNING LIGHT THAT THE RIGHT, REAR TURN SIGNAL HAD FAILED. ONE WEEK LATER THE ENTIRE DASHBOARD IS COVERED IN WARNING LIGHTS, INCLUDING A "FAULTY ENGINE WORKSHOP" WARNING LIGHT. IT APPEARS THAT ABS CONTROL MODULE HAS FAILED, LEAVING ME WITH NO ABS BRAKING ON A WELL MAINTAINED, 50K MILE CAR. THIS SEEMS TO BE RAMPANT PROBLEM WITH THE TSI MKV GTI AT THIS MILEAGE. VW OF AMERICA OFFERED ME NO ASSISTANCE. VW SHOULD RECALL THIS PART BEFORE THEY SEE ANY ACCIDENTS LEAD TO SERIOUS INJURIES.
NHTSA ODI #10722981
95,000 miles · May 26, 2015
Electrical SystemElectronic Stability Control (esc)Service Brakes
THE ABS MODULE FAILURE HAS BEEN REPORTED MANY TIMES ONLINE. THE MODULE WILL FAIL CAUSING ABS, TRACTION CONTROL, POWER STEERING, AND ENGINE LIGHTS TO ALL COME ON. MUCH OF THE DASHBOARD IS LIT NOW. THE CAR READS "ENGINE FAULT WORKSHOP" AND THE SPEEDOMETER WILL DROP TO 0 MPH. THE FUEL GAUGE WILL CHANGE FROM EMPTY TO 3/4 TO 1/2 WHIL…
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THE ABS MODULE FAILURE HAS BEEN REPORTED MANY TIMES ONLINE. THE MODULE WILL FAIL CAUSING ABS, TRACTION CONTROL, POWER STEERING, AND ENGINE LIGHTS TO ALL COME ON. MUCH OF THE DASHBOARD IS LIT NOW. THE CAR READS "ENGINE FAULT WORKSHOP" AND THE SPEEDOMETER WILL DROP TO 0 MPH. THE FUEL GAUGE WILL CHANGE FROM EMPTY TO 3/4 TO 1/2 WHILE DRIVING. AUDIBLE BEEPS ARE HEARD FROM DASH.
NHTSA ODI #10721387
75,000 miles · May 4, 2015
Electronic Stability Control (esc)EngineService Brakes
I PURCHASED MY 2009 GTI FEB 2015 AND THE CARFAX WAS GREAT; HOWEVER, THE ABS CONTROL MODULE RANDOMLY FAILED ABOUT TWO MONTHS LATER CAUSING LOSE OF STEERING AND CONTROL, THIS OCCURRED WHILE DRIVING IN TRAFFIC AND IT WAS VERY SCARY. LOUD WARNING BEEPS WENT OFF AND WARNING LIGHTS STARTED FLASHING. THE WARNING LIGHTS CONTINUED FLAS…
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I PURCHASED MY 2009 GTI FEB 2015 AND THE CARFAX WAS GREAT; HOWEVER, THE ABS CONTROL MODULE RANDOMLY FAILED ABOUT TWO MONTHS LATER CAUSING LOSE OF STEERING AND CONTROL, THIS OCCURRED WHILE DRIVING IN TRAFFIC AND IT WAS VERY SCARY. LOUD WARNING BEEPS WENT OFF AND WARNING LIGHTS STARTED FLASHING. THE WARNING LIGHTS CONTINUED FLASHING UNTIL I TURNED IT OFF. WHEN I RESTARTED THE ENGINE, THE WARNING LIGHTS WERE NO LONGER LIT AND DROVE IT HOME. I TESTED MY CAR AGAIN MINUTES AFTER ARRIVING HOME. IT SEEMED FINE, BUT THEN IT HAPPENED AGAIN AFTER JUST A MINUTE OF DRIVING IT. I TOOK IT TO THE VW DEALER SERVICE CENTER. THEY DIAGNOSED THE ISSUE TO BE THE ABS MODULE. IT NEEDS TO BE REPLACED AND THE COST IS $2,260. I CALLED VW AND THEY DO NOT COVER THE REPAIR COSTS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY CONSIDERING THE NUMEROUS COMPLAINTS AND THE DANGER THIS MALFUNCTION IMPOSES. *TR
NHTSA ODI #10714388
104,407 miles · Nov 19, 2014
Electrical SystemElectronic Stability Control (esc)Service Brakes
WHILE DRIVING NORTH ON I-895 AT 55 MPH, NEARLY ALL OF MY WARNING LIGHTS APPEARED ON THE DASHBOARD, ALONG WITH "ENGINE FAULT WORKSHOP" ON THE MASS DISPLAY. THE VW DEALERSHIP INDICATED THAT IT WAS THE ABS CONTROL MODULE. UPON RESEARCH ONLINE, THIS APPEARS TO BE A COMMON ISSUE WITH 2009 VW GTI'S. SOME HAVE REPORTED THAT THE THEIR B…
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WHILE DRIVING NORTH ON I-895 AT 55 MPH, NEARLY ALL OF MY WARNING LIGHTS APPEARED ON THE DASHBOARD, ALONG WITH "ENGINE FAULT WORKSHOP" ON THE MASS DISPLAY. THE VW DEALERSHIP INDICATED THAT IT WAS THE ABS CONTROL MODULE. UPON RESEARCH ONLINE, THIS APPEARS TO BE A COMMON ISSUE WITH 2009 VW GTI'S. SOME HAVE REPORTED THAT THE THEIR BRAKES HAVE COMPLETELY LOCKED UP ON THEM. I CALLED VOLKSWAGEN OF AMERICA, AND THEY DENY ANY ISSUES WITH THIS. *TR
NHTSA ODI #10659328
60,000 miles · Nov 18, 2014
Electronic Stability Control (esc)Service Brakes
WHEN BRAKING IN SLIPPERY CONDITIONS, THE ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND THE ABS CEASES TO FUNCTION, ALLOWING THE BRAKES TO LOCK UP AND THE CAR TO SLIDE. THE LIGHTS RESET WHEN THE CAR IS TURNED OFF AND ON BUT THE FAILURE HAPPENS EVERY TIME ABS SHOULD BE ENGAGED. EFFECTIVELY, THE ABS DOES NOT WORK.…
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WHEN BRAKING IN SLIPPERY CONDITIONS, THE ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND THE ABS CEASES TO FUNCTION, ALLOWING THE BRAKES TO LOCK UP AND THE CAR TO SLIDE. THE LIGHTS RESET WHEN THE CAR IS TURNED OFF AND ON BUT THE FAILURE HAPPENS EVERY TIME ABS SHOULD BE ENGAGED. EFFECTIVELY, THE ABS DOES NOT WORK. *TR
NHTSA ODI #10658943
90,600 miles · Nov 7, 2014
Electrical SystemElectronic Stability Control (esc)Service Brakes
WHILE DRIVING AT HIGHWAY SPEEDS, MULTIPLE DASHBOARD LIGHTS INDICATING LOSS OF TRACTION CONTROL, ANTI-LOCK BRAKES, AND POWER STEERING WERE ILLUMINATED. THIS THEN CAUSED ISSUES BECAUSE THOSE SYSTEMS ARE NOT WORKING WHILE THE SPEEDOMETER (WOULD STAY AT 0MPH WHEN DRIVING) AND THE FUEL GAUGE (MOVED AROUND RANDOMLY FROM 1/4 TO 3/4 FU…
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WHILE DRIVING AT HIGHWAY SPEEDS, MULTIPLE DASHBOARD LIGHTS INDICATING LOSS OF TRACTION CONTROL, ANTI-LOCK BRAKES, AND POWER STEERING WERE ILLUMINATED. THIS THEN CAUSED ISSUES BECAUSE THOSE SYSTEMS ARE NOT WORKING WHILE THE SPEEDOMETER (WOULD STAY AT 0MPH WHEN DRIVING) AND THE FUEL GAUGE (MOVED AROUND RANDOMLY FROM 1/4 TO 3/4 FULL). LOOKING INTO THIS ISSUE I FOUND THAT SEVERAL OWNERS OF THE SAME MAKE, MODEL, AND YEAR HAVE HAD THE EXACT PROBLEM AS ME. *TR
NHTSA ODI #10653497
101,000 miles · Nov 7, 2014
Electronic Stability Control (esc)Service BrakesSteering
I WAS TRAVELING EAST IN THE RIGHT LANE ON INTERSTATE 44 AT APPROXIMATELY 0645 IN THE AM. IT WAS NORMAL HEAVY MORNING WORK TRAFFIC GOING INTO OKLAHOMA CITY, TRAVELING THE POSTED SPEED OF 70 MPH. I WAS FOLLOWING A FULL SIZE PICKUP TRUCK AND MODERATE TRAFFIC WAS PASSING ME ON MY LEFT. WITHOUT NOTICE, TRAFFIC SUDDENLY SLOWED TO A…
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I WAS TRAVELING EAST IN THE RIGHT LANE ON INTERSTATE 44 AT APPROXIMATELY 0645 IN THE AM. IT WAS NORMAL HEAVY MORNING WORK TRAFFIC GOING INTO OKLAHOMA CITY, TRAVELING THE POSTED SPEED OF 70 MPH. I WAS FOLLOWING A FULL SIZE PICKUP TRUCK AND MODERATE TRAFFIC WAS PASSING ME ON MY LEFT. WITHOUT NOTICE, TRAFFIC SUDDENLY SLOWED TO APPROXIMATELY 40 MPH, CAUSING ME TO HIT MY BRAKES HARD. THE ABS SYSTEM ENGAGED AND MY CAR WAS THROWN SIDEWAYS OFF THE ROAD AT APPROXIMATELY 70 MPH. I PULLED THE CAR BACK LEFT, CAUSING VEHICLES IN THE LEFT LANE TO SWERVE TO MISS HITTING ME. THE ABS AND BRAKE LIGHT ILLUMINATED ON MY CAR, INDICATING A FAILURE HOWEVER, A DUMMY COULD FIGURE OUT THE BRAKES WERE NOT WORKING. THERE IS NO DOUBT IN MY MIND, HAD MY CAR BEEN THROWN LEFT WHEN I HIT THE BRAKES I WOULD HAVE BEEN SMEARED BY ON COMING TRAFFIC, LIKELY A FATALITY. I IMMEDIATELY TOOK MY CAR TO VOLKSWAGEN AND WAS TOLD I NEEDED A PUMP/ABS MODULE; A 2500 REPAIR. UNDERSTAND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE ABS/BRAKE FAULT LIGHTS CLEAR. I HAD NO INDICATION MY ABS SYSTEM WAS MALFUNCTIONING UNTIL I NEEDED BRAKES. AND BAM!. AFTER READING FORUMS, ITS APPARENT THIS IS AN ON GOING PROBLEM WITH 2009 GTIS AND IT SHOULD BE AN IMMEDIATE SAFETY CONCERN OF VOLKSWAGEN. SOMEONE IS GOING TO GET KILLED. I'VE ASKED FOR MY OLD PARTS SO I WILL HAVE THEM WHEN THERE ARE COURT PROCEEDINGS AGAINST VOLKSWAGEN FOR THE INJURY OR DEATH OF SOMEONE AS A RESULT OF A FAILED ABS SYSTEM. THIS REALLY DOES NEED INVESTIGATING. THANK YOU *TR
NHTSA ODI #10653413
47,500 miles · Oct 30, 2014
Electronic Stability Control (esc)Service Brakes
I WAS DRIVING AROUND A TURN AT ROUGHLY 60MPH ON A HIGHWAY OFF-RAMP DURING DRY CONDITIONS WHEN THE DASHBOARD CHIMED AND SEVERAL WARNING LIGHTS ILLUMINATED. BOTH THE ESP AND ABS LIGHTS LIT AND REMAINED LIT CONTINUOUSLY, AND THE BRAKE LIGHT BEGAN TO BLINK CONTINUOUSLY. THE CAR STILL DROVE NORMALLY, SO I CONTINUED TO DRIVE ANOTHER…
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I WAS DRIVING AROUND A TURN AT ROUGHLY 60MPH ON A HIGHWAY OFF-RAMP DURING DRY CONDITIONS WHEN THE DASHBOARD CHIMED AND SEVERAL WARNING LIGHTS ILLUMINATED. BOTH THE ESP AND ABS LIGHTS LIT AND REMAINED LIT CONTINUOUSLY, AND THE BRAKE LIGHT BEGAN TO BLINK CONTINUOUSLY. THE CAR STILL DROVE NORMALLY, SO I CONTINUED TO DRIVE ANOTHER FIVE MINUTES TO MY HOME. UPON TURNING OFF THE IGNITION COMPLETELY AND RESTARTING THE CAR, ALL THREE INDICATOR LIGHTS WERE CLEARED. THIS SAME INCIDENT OCCURRED ON NUMEROUS OCCASIONS OVER THE FOLLOWING MONTHS, DURING SNOWY/ICY CONDITIONS. ON ANY SLIPPERY ROAD SURFACE DURING HEAVY BRAKING, THE THREE INDICATOR LIGHTS WOULD ILLUMINATE AND THE DASH WOULD CHIME. THIS FAULT WAS ALWAYS CLEARED BY SIMPLY RESTARTING THE VEHICLE. HOWEVER, THE ABS SYSTEM NEVER FUNCTIONED PROPERLY; THE BRAKES WOULD SIMPLY LOCK UP WHEN THIS FAULT OCCURRED. I BROUGHT THE VEHICLE TO A DEALER TO HAVE A PROPER DIAGNOSES COMPLETED, AT WHICH POINT IT WAS DETERMINED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE REPAIR COST WAS ESTIMATED AT $1700.00. I CONTACTED VW'S CORPORATE NORTH AMERICAN OFFICE SEVERAL TIMES THROUGH PHONE CALL AND MAIL, AND I WAS DENIED COVERAGE OR PAYMENT ASSISTANCE, AS THE VEHICLE WAS BEYOND THE BUMPER-TO-BUMPER WARRANTY. I DECIDED NOT TO WORRY ABOUT THE PROBLEM UNTIL THIS WINTER, BUT LAST WEEK I HAD THE FAULT OCCUR AGAIN WHEN DRIVING AT ABOUT 55MPH ON A WET ROADWAY AND HITTING MY BRAKES HARD TO AVOID A DEER THAT RAN ACROSS THE ROAD. I WAS FORTUNATE TO MISS THE DEER, BUT THE BRAKES LOCKED UP AND THE REAR-END OF THE VEHICLE BEGAN TO SLIDE AROUND BEFORE I LET OFF THE BRAKES. I HAD ANOTHER DEALER DIAGNOSE THE ISSUE AGAIN, AND THIS TIME THEY DISCOVERED THAT THE ABS PUMP AND MODULE WERE BOTH FAULTY. I JUST HAD THE REPAIR PERFORMED AT A COST OF ABOUT $2,450.00. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD WARRANT A RECALL. *TR
NHTSA ODI #10651386
NHTSA investigations
1PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL