NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
31 reportsClear category filterMileage unknown · Sep 9, 2023
Electrical SystemFire
The warning light went on engine oil pressure off. Search manual. Then it wouldn't start. But lights where on so we put a new starter. But it wouldn't turn the engine. So We thought it must be the battery needs a jump start. And then wire from battery to starter caught on fire? I Googled the problem, and found that there had b…
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The warning light went on engine oil pressure off. Search manual. Then it wouldn't start. But lights where on so we put a new starter. But it wouldn't turn the engine. So We thought it must be the battery needs a jump start. And then wire from battery to starter caught on fire? I Googled the problem, and found that there had been recalls for that faulty wire before.
NHTSA ODI #11543629
132,000 miles · May 19, 2020
Electrical System
AFTER DRIVING MY CAR FOR FIVE MINUTES, I HEARD A LOUD "POP" FROM THE CAR'S RIGHT SIDE. I LOOKED OVER AND OBSERVED THAT MY RIGHT SIDE VIEW MIRROR WAS BLACK BUT STILL INTACT. WHEN I PULLED OVER AND EXITED MY CAR, I FELT THE MIRROR WHICH FELT TO NO LONGER BE FLAT BUT WARPED IN VARIOUS SPOTS. IT IS QUITE APPARENT THE MIRROR OVERHEAT…
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AFTER DRIVING MY CAR FOR FIVE MINUTES, I HEARD A LOUD "POP" FROM THE CAR'S RIGHT SIDE. I LOOKED OVER AND OBSERVED THAT MY RIGHT SIDE VIEW MIRROR WAS BLACK BUT STILL INTACT. WHEN I PULLED OVER AND EXITED MY CAR, I FELT THE MIRROR WHICH FELT TO NO LONGER BE FLAT BUT WARPED IN VARIOUS SPOTS. IT IS QUITE APPARENT THE MIRROR OVERHEATED. MY MIRROR FUNCTION NOB WAS NOT IN THE "HEAT" POSITION AND WAS SET TO THE LEFT SIDE MIRROR POSITION. MY CONCERN IS THAT IT COULD HAVE STARTED A FIRE. *TR
NHTSA ODI #11325090
59,000 miles · Jul 15, 2019
Electrical SystemElectronic Stability Control (esc)Steering
ABOUT TWO WEEKS AGO WHILE DRIVING STRAIGHT ON A CITY STREET IN DRY CONDITIONAT A STEADY SPEED THE ESC LIGHT ON MY DASH CAME ON AND WOULD NOT GO OUT UNTIL I HAD PARKED THE CAR FOR SOME TIME AND RESTARTED IT. THE LIGHT THEN CAME BACK ON AGAIN AFTER ABOUT 5 MINUTES OF DRIVING, THIS TIME IT WAS ACCOMPANIED BY THE ELECTRIC POWER STE…
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ABOUT TWO WEEKS AGO WHILE DRIVING STRAIGHT ON A CITY STREET IN DRY CONDITIONAT A STEADY SPEED THE ESC LIGHT ON MY DASH CAME ON AND WOULD NOT GO OUT UNTIL I HAD PARKED THE CAR FOR SOME TIME AND RESTARTED IT. THE LIGHT THEN CAME BACK ON AGAIN AFTER ABOUT 5 MINUTES OF DRIVING, THIS TIME IT WAS ACCOMPANIED BY THE ELECTRIC POWER STEERING WARNING LIGHT WHICH BEGAN TO FLASH ORANGE, THEN WAS SOLID ORANGE AND THEN FLASHED BETWEEN ORANGE AND RED. WHEN THE ELECTRIC STEERING LIGHT IS ORANGE THE STEERING ASSISTANCE IS REDUCED WHEN STRAIGHTENING AFTER CORNERING, HOWEVER WHEN IT IS RED THERE IS NO POWER ASSISTANCE AND THIS CONDITION CAN HAPPEN AT ANY SPEED AND AT ANYTIME WITHOUT WARNING. NOW YESTERDAY(7/14/2019) WHEN DRIVING AT 40MPH IN A STRAIGHT LINE IN THE DRY, THE ENGINE FAIL! WORKSHOP NOW!, ESP,EPC, ELECTRO STEERING, CEL AND ABS WARNING LIGHTS CAME ON ACCOMPANIED BY A CHIME AND THE SPEEDO WENT FROM 40 TO 0 AND BACK UP AGAIN WHILE IN MOTION. QUITE DISCONCERTING TO HAVE ALL THAT HAPPEN AT ONCE. AFTER ALL THE LIGHTS WENT OUT THE VEHICLE SEEMED TO BE OK UNTIL I ATTEMPTED TO PULL OUT OF A GAS STATION AT WHICH TIME WITH THE VEHICLE IN DRIVE I PRESSED THE ACCELERATOR AND THE REVS WENT UP BUT THE VEHICLE DID NOT MOVE UNTIL THE THIRD ATTEMPT. I HAVE READ ON LINE THAT THIS MAYBE A RESULT OF AN ABS MODULE FAILURE BUT MY VIN DOESN'T PULL UP ANY RECALLS AND MY VEHICLE IS OUT OF WARRANTY. NOT ONLY DOES THIS SOUND LIKE IT WILL BE AN EXPENSIVE REPAIR, IT IS ALSO A HUGH SAFETY ISSUE! UNFORTUNATELY I DON'T HAVE ANY PICTURES AS IT IS COMPLETELY RANDOM AND NOT SAFE TO TRY AND TAKE PICTURED WHILE DRIVING.
NHTSA ODI #11232029
56,000 miles · Jul 15, 2019
Electrical SystemExterior Lighting
ONE OF THE HID HEADLAMP STOPPED WORKING CAUSING THE BULB FAIL WARNING LIGHT ON THE DASH TO BE ILLUMINATED. I WENT TO THE AUTO PARTS STORE AND BOUGHT A NEW BULB. UPON REMOVAL OF THE BULB ACCESS COVER I FOUND THAT ALL THE INSULATION ON ALLOF THE WIRING IN THE HEADLIGHT UNIT TO HAVE DISINTEGRATED CAUSING THE BARE WIRES TO TOUCH AND…
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ONE OF THE HID HEADLAMP STOPPED WORKING CAUSING THE BULB FAIL WARNING LIGHT ON THE DASH TO BE ILLUMINATED. I WENT TO THE AUTO PARTS STORE AND BOUGHT A NEW BULB. UPON REMOVAL OF THE BULB ACCESS COVER I FOUND THAT ALL THE INSULATION ON ALLOF THE WIRING IN THE HEADLIGHT UNIT TO HAVE DISINTEGRATED CAUSING THE BARE WIRES TO TOUCH AND SHORT OUT. I THEN INSPECTED THE OTHER SIDE OF THE VEHICLE AND FOUND THE EXACT SAME CONDITION. UPON CONTACTING THE DEALER I WAS TOLD THAT AS THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PURCHASE TWO NEW HEADLAMP UNITS AT A COST OF $500 PER UNIT. I THEN CONTACTED VWOFA ( CUSTOMER CARE REF #[XXX]) ONLY TO BE TOLD THAT AGAIN BEING OUT OF WARRANTY IT WAS MY RESPONSIBILITY TO INCUR THE REPAIR COSTS. AS THE VEHICLE ONLY HAS 60K AND THIS IS NOT ONLY A SAFETY ISSUE BUT POTENTIALLY HAZARDOUS AND A MANUFACTURING DEFECT PLEASE INVESTIGATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
NHTSA ODI #11232001
150,000 miles · Jun 30, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
WHILE DRIVING THE VEHICLE ON STREET ROADS AND HIGHWAYS THE CAR WILL SHIFT DOWN INTO A UNKNOWN GEAR AND ALL LIGHTS START FLASHING PUTTING THE CAR INTO A NEUTRAL THAT DOESN'T FIX UNTIL IT'S RESTARTED.
NHTSA ODI #11228559
89,000 miles · Jun 24, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
MY GEAR INDICATOR LIGHTS (PRNDS) FLASH AND MY CAR EITHER WILL NOT ENGAGE INTO GEAR OR WILL LIMP. IT HAS DONE IT SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. IT WILL SLAM INTO A LOW GEAR CAUSING RPM TO MAX TO 8000 AND ACTS AS IF I SLAMMED ON THE BREAKS. ALSO THE NUMBER 3 FUSE ON TOP STARTED SMOKING AND MELTED INSIDE THE FUSE BOX. …
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MY GEAR INDICATOR LIGHTS (PRNDS) FLASH AND MY CAR EITHER WILL NOT ENGAGE INTO GEAR OR WILL LIMP. IT HAS DONE IT SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY. IT WILL SLAM INTO A LOW GEAR CAUSING RPM TO MAX TO 8000 AND ACTS AS IF I SLAMMED ON THE BREAKS. ALSO THE NUMBER 3 FUSE ON TOP STARTED SMOKING AND MELTED INSIDE THE FUSE BOX. FEARED MY CAR WAS KING TO CATCH FIRE.
NHTSA ODI #11103696
136,500 miles · Mar 27, 2018
Electrical SystemService Brakes
I RESEARCHED MY VIN WHEN I PURCHASED THE VEHICLE AND FOUND AN INCOMPLETE SAFETY RECALL ON THE ABS MODULE. THAT RECALL NUMBER IS 16V913. BEFORE I COULD TAKE THE VEHICLE TO THE SCHEDULED APPOINTMENT THE ABS MODULE FAILED. THE VOLKSWAGEN DEALER IN TACOMA, WASHINGTON CHARGED ME A DIAGNOSTIC FEE BECAUSE THE MODULE FAILED COMMUNICATIO…
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I RESEARCHED MY VIN WHEN I PURCHASED THE VEHICLE AND FOUND AN INCOMPLETE SAFETY RECALL ON THE ABS MODULE. THAT RECALL NUMBER IS 16V913. BEFORE I COULD TAKE THE VEHICLE TO THE SCHEDULED APPOINTMENT THE ABS MODULE FAILED. THE VOLKSWAGEN DEALER IN TACOMA, WASHINGTON CHARGED ME A DIAGNOSTIC FEE BECAUSE THE MODULE FAILED COMMUNICATION, IN WHICH THEY FOUND THE MODULE DID INDEED FAIL, BUT THEY WOULD NOT REPLACE IT BECAUSE THEY CLAIM IT WASN'T COVERED UNDER THE WARRANTY OR THE RECALL. THEY SUBMITTED A SECONDARY CLAIM TO VW OF AMERICA TO TRY TO HAVE THEM APPROVE THE CLAIM WHICH WAS ALSO DENIED. I AM REACHING OUT TO HOPEFULLY GET HELP WITH GETTING MY VEHICLE FIXED AND ONCE AGAIN SAFE TO DRIVE. ATTACHED WILL BE A COPY OF THE INVOICE FROM THE DEALER AND THEIR FINDINGS.
NHTSA ODI #11081562
31,000 miles · Jul 22, 2017
Electrical System
THE 12 VOLT OUTLETS IN MY CAR AREN'T WORKING. WHEN I WENT TO CHECK THE FUSE, I DISCOVERED THAT THE DIAGRAM OF THE FUSE BOX PROVIDED BY VOLKSWAGON IN MY MANUAL DOES NOT MATCH THE ACTUAL FUSE BOX IN MY CAR. I CAN'T TELL WHICH FUSE TO REPLACE TO CORRECT THE PROBLEM. ON-LINE, MANY OTHER PEOPLE HAVE COMMENTED THAT THEIR FUSE BOX D…
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THE 12 VOLT OUTLETS IN MY CAR AREN'T WORKING. WHEN I WENT TO CHECK THE FUSE, I DISCOVERED THAT THE DIAGRAM OF THE FUSE BOX PROVIDED BY VOLKSWAGON IN MY MANUAL DOES NOT MATCH THE ACTUAL FUSE BOX IN MY CAR. I CAN'T TELL WHICH FUSE TO REPLACE TO CORRECT THE PROBLEM. ON-LINE, MANY OTHER PEOPLE HAVE COMMENTED THAT THEIR FUSE BOX DIAGRAMS IN THEIR MANUALS ARE WRONG TOO. PLEASE HELP US GET ACCURATE DIAGRAMS OF OUR FUSE BOXES.
NHTSA ODI #11010087
81,600 miles · Jun 5, 2017
Electrical SystemElectronic Stability Control (esc)Service Brakes
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. ALSO, WHILE MAKING A TURN AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE FUEL GAUGE RANDOMLY FAILED. THE VEHICLE WAS TAKEN TO A LOCAL ANCIRA VOLKSWAGEN DEALER LOCATED IN SAN ANTONIO, TX WHERE IT WAS DIAGNOSED THAT THE ABS MODU…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHILE STARTING THE VEHICLE, THE ABS INDICATOR ILLUMINATED. ALSO, WHILE MAKING A TURN AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND THE FUEL GAUGE RANDOMLY FAILED. THE VEHICLE WAS TAKEN TO A LOCAL ANCIRA VOLKSWAGEN DEALER LOCATED IN SAN ANTONIO, TX WHERE IT WAS DIAGNOSED THAT THE ABS MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CODES DID NOT MATCH THE FAULTS LISTED IN THE RECALL. THE CONTACT WAS DENIED THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 81,600.
NHTSA ODI #10993297
95,120 miles · Apr 5, 2017
Electrical SystemElectronic Stability Control (esc)Service Brakes
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND AND THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN STEERING MECHANISM FAILED AND THE STEERING MODULE NEEDED T…
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TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND AND THE INSTRUMENT PANEL WARNING INDICATORS FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN STEERING MECHANISM FAILED AND THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS 95,120.
NHTSA ODI #10970644
Official recalls
2Dec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Additional source detail variants (2)
Electronic Stability Control (esc)
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Consequence: A loss of vehicle control can increase the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Aug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Consequence & remedy
Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09035 · Vehicle Stall/loss Motive Power
Opened Jul 17, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Power Train:manual Transmission
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE CODE (DTC) AND CAUSE NO LOSS OF FUNCTION, SOME THAT STORE A DTC AND REDUCE VEHICLE OPERATION TO A LIMP HOME MODE, AND SOME THAT STORE A DTC AND CAUSE AN INTERRUPTION OF MOTIVE POWER (I.E., OPEN CLUTCH).THE DRIVER IS ALERTED TO THE LATTER TWO MODES BY THE DASH GEAR POSITION INDICATOR (PRNDS) FLASHING. ONE OF THE CONDITIONS THAT RESULTS IN INTERRUPTION OF MOTIVE POWER IS EXCESS GEARBOX TEMPERATURE.THE SYSTEM INITIALLY RESPONDS TO INCREASED GEARBOX TEMPERATURE BY RAMPING DOWN ENGINE TORQUE.IF THE TEMPERATURE KEEPS RISING THE MECHATRONIC UNIT RESPONDS BY OPENING THE CLUTCH.IN A DEFECT INFORMATION REPORT SUBMITTED TO NHTSA ON AUGUST 20, 2009, VOLKSWAGEN DESCRIBED A POTENTIAL DEFECT IN THE WIRING HARNESSES OF THE DSG GEARBOX TEMPERATURE SENSORS USED IN APPROXIMATELY 16,000 MODEL YEAR (MY) 2009 AND 2010 VOLKSWAGEN (EOS, JETTA AND GTI) AND AUDI (A3 AND TT/TT ROADSTER) VEHICLES EQUIPPED WITH DSG TRANSMISSIONS AND BUILT FROM SEPTEMBER 2008 THROUGH AUGUST 2009 (NHTSA RECALL NO. 09V-333, VOLKSWAGEN RECALL NO. 37E3/S7 AND AUDI RECALL NO 37E4/J7). VOLKSWAGEN PROVIDED THIS DESCRIPTION OF THE DEFECT, THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DSG MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED BY THE CONNECTOR SUPPLIER DURING A LIMITED PRODUCTION PERIOD.WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL.IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH.IN ADDITION, THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.IN HEAVY TRAFFIC, THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.VOLKSWAGEN ESTIMATED THAT LESS THAN ONE PERCENT OF THE RECALLED VEHICLES MAY CONTAIN THE DEFECT CONDITION. ODI IDENTIFIED 40 COMPLAINTS THAT APPEAR TO BE RELATED TO THE TEMPERATURE SENSOR DEFECT CONDITION DESCRIBED BY VOLKSWAGEN.VOLKSWAGEN RECEIVED 139 COMPLAINTS RELATED TO THE CONDITION, WITH 7 INVOLVING VEHICLES REPORTED TO ODI, RESULTING A 172 TOTAL COMPLAINTS TO ODI AND VOLKSWAGEN.ALL OF THESE COMPLAINTS INVOLVE THE MY 2009 AN 2010 VEHICLES SUBJECT TO RECALL 09V-333. ODI ALSO IDENTIFIED COMPLAINTS OF HARSH/JERKY SHIFTING IN SOME VOLKSWAGEN VEHICLES WITH DSG.VOLKSWAGEN ATTRIBUTED THIS CONDITION, WHICH TYPICALLY OCCURS AT VERY LOW SPEEDS, TO EXCESSIVE WEAR IN THE BUSHINGS OF THE TWO SOLENOID VALVES IN THE MECHATRONIC UNIT THAT CONTROL CLUTCH OPERATION.VOLKSWAGEN DOES NOT BELIEVE THAT THE THIS CONDITION IS A SAFETY DEFECT BECAUSE THE CHANGES IN SHIFT QUALITY DEVELOP GRADUALLY OVER TIME, DO NOT CAUSE A LOSS OF MOTIVE POWER AND HAVE NOT RESULTED IN ANY FATALITIES, INJURIES OR SERIOUS CRASHES (THERE WERE THREE REPORTED PROPERTY DAMAGE INCIDENTS RESULTING IN MINOR BODY DAMAGE IN VERY LOW SPEED, PARKING MANEUVERS).VOLKSWAGEN ADDRESSED THIS PROBLEM IN THE FIELD WITH A CUSTOMER SERVICE PROGRAM THAT INCLUDES THE REPLACEMENT OF POTENTIALLY AFFECTED MECHATRONIC UNITS AS WELL