NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
116 reports73,000 miles · May 5, 2010
Seats
2. DRIVER'S SEAT LOCK MECHANISM (FORWARD & AFT MOTION) FAILED TO ENGAGE 1. DRIVER ATTEMPTED TO MOVE THE SEAT FORWARD TO USE THE CAR FOR AN ERRAND, AND THE SEAT WOULD NOT LOCK IN PLACE. ANY PRESSURE ON BRAKE PEDAL RESULTED IN THE SEAT MOVING BACK, PUTTING THE FOOT CONTROLS OUT OF REACH. DRIVER IS 5' 3" TALL. 3. LOCAL DEALER LOO…
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2. DRIVER'S SEAT LOCK MECHANISM (FORWARD & AFT MOTION) FAILED TO ENGAGE 1. DRIVER ATTEMPTED TO MOVE THE SEAT FORWARD TO USE THE CAR FOR AN ERRAND, AND THE SEAT WOULD NOT LOCK IN PLACE. ANY PRESSURE ON BRAKE PEDAL RESULTED IN THE SEAT MOVING BACK, PUTTING THE FOOT CONTROLS OUT OF REACH. DRIVER IS 5' 3" TALL. 3. LOCAL DEALER LOOKED AT THE CAR, DETERMINED THAT "DUST AND DEBRIS" JAMMED THE UNDER-SEAT MECHANISM. TECH CLEANED AND LUBED THE PISTON MECHANISM, RESULTING IN A TEMPORARY FIX. "IF IT EVER FAILS AGAIN," THE SERVICE MANAGER SAID, "WE MIGHT HAVE TO REPLACE THE PART." IT SHOULD NEVER HAVE FAILED AT ALL! THIS IS A DESIGN DEFECT THAT SHOULD BE 100% FAIL-SAFE. THE DEALER/MANUFACTURER SHOULD REPLACE SUCH DEFECTIVE UNITS FOR FREE. INSTEAD, THE DEALER SAID THE PART IS OUT OF WARRANTY, AND THUS CHARGED $90+TAX TO REPAIR A SAFETY DEFECT. OUTRAGEOUS! THE PROBLEM REALLY STEMMED FROM THE ORIGINAL LUBRICANT GELLING IN THE "PISTON IN BARREL" MECHANISM, PREVENTING THE PISTON FROM ENGAGING THE CENTRAL SEAT LOCK RAIL. THE CONSUMER HAS NO EASY WAY TO UN-JAM THE COMPLEX MECHANISM. IF THIS HAD JAMMED WHILE THE CAR WAS IN MOTION, ON A HIGHWAY, THE DRIVER WOULD HAVE LOST CONTROL AND LIKELY BEEN INJURED OR KILLED. LUCKILY NOT IN THIS CASE. THE DESIGN IS DEFECTIVE WHEN IT RESULTS IN EVEN ONE FAILURE. NO OTHER MANUFACTURER USES SUCH A COMPLEX, VULNERABLE SEAT LOCK MECHANISM THAT IS PRONE TO FAILURE. THEY ALL USE A SIMPLE SYSTEM OF LEVERS, METAL RODS AND SPRINGS TO ACCOMPLISH A RELIABLE SEAT LOCK. PLEASE ASK VW TO RECALL CARS WITH SUCH PISTON IN SLEEVE SYSTEMS TO INSURE 100% RELIABILITY...BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10329002
72,000 miles · Jan 19, 2010
Visibility
I HAVE A 2001 VW GOLF GLS. ONE DAY MY CAR'S TRUCK DOOR CAN NOT BE LOCKED, I TOOK IT TO VW DEALERSHIP FOR INSPECTION. INITIALLY I THOUGH IT WAS JUST SOME WIRING PROBLEM, BUT AFTER THE CERTIFIED VW TECHNICIAN CHECKED EVERY POSSIBLE THINGS THAT CAUSED THE TRUCK LOCK MALFUNCTION, IT WAS SO CALLED "COMFORT CONTROL MODULE" NOT SEND…
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I HAVE A 2001 VW GOLF GLS. ONE DAY MY CAR'S TRUCK DOOR CAN NOT BE LOCKED, I TOOK IT TO VW DEALERSHIP FOR INSPECTION. INITIALLY I THOUGH IT WAS JUST SOME WIRING PROBLEM, BUT AFTER THE CERTIFIED VW TECHNICIAN CHECKED EVERY POSSIBLE THINGS THAT CAUSED THE TRUCK LOCK MALFUNCTION, IT WAS SO CALLED "COMFORT CONTROL MODULE" NOT SENDING SIGNAL AND ELECTRICITY TO THE TRUCK LOCK. NO BIG DEAL, IT'S JUST A TRUCK LOCK, NO NEED TO WORRY, SO I REFUSED THE $900 ESTIMATED REPAIR AMOUNT FOR A NEW COMFORT CONTROL MODULE (CCM) REPLACEMENT. THE VW TECHNICIAN FURTHER EXPLAINED THAT IT WAS OK NOT TO REPLACE IT IF IT IS JUST THE TRUCK LOCK MALFUNCTION, BUT IF ANYTHING THAT IS ACTING FUNNY SUCH AS WINDSHIELD WIPERS NOT MOVING, DOORS LOCK BY ITSELF, POWER WINDOWS CAN NOT ROLL DOWN, OR DASHBOARD LIGHT GOING ON AND OFF BY ITSELF, THEN IT IS IMPORTANT TO REPLACE IT. NO MAJOR PROBLEM FOR A YEAR, THEN SUDDENLY DRIVING IN THE RAIN AT NIGHT, THE WINDSHIELD WIPERS MALFUNCTION, THEY WILL NOT MOVE AT ALL. I CAN BARELY SEE WHAT WAS IN FRONT OF ME IN HIGH SPEED ON FREEWAY IN THE RAIN. I TRIED TO OPEN THE WINDOWS SO I CAN SEE BETTER SO THAT I CAN PULL OVER SAFELY. I TRIED TO LOWER THE WINDOWS , BUT THE WINDOWS DIDN'T COME DOWN. I SLOWED DOWN AND PULLED OVER BY GUESSING, LUCKILY NO CAR WAS BEHIND ME OR NEXT TO ME. I GOT OUT AND CHECKED IF THERE WAS ANYTHING WRONG OR WHAT OBSTRUCTING THE WINDSHIELD WIPERS. I FOUND NOTHING, IT JUST SIMPLY STOP WORKING ALONG WITH MY POWER WINDOWS. I WENT TO THE DEALER AFTER THE RAIN AND AGAIN THEY WERE CAUSED BY THE MALFUNCTION CCM. SINCE IT IS NOT SAFE TO DRIVE A CAR WITHOUT A PAIR OF FUNCTIONAL WINDSHIELD WIPERS AND WINDOWS, I WAS RECOMMENDED TO HAVE THE CCM REPLACED. I WENT ONLINE AND FOUND THAT MANY VW OWNERS HAVE SOME SIMILAR CCM COMPLAINTS AND CONCERNS AND I PERSONALLY THINK THAT THE CCM IS A BIG SAFETY CONCERN, THIS IS WHY I AM FILING THIS COMPLAINT TO SEE IF IT CAN MINIMIZE THE DANGER AND SAFETY. THANK YOU FOR READING. *TR
NHTSA ODI #10300336
183,600 miles · Dec 31, 2009
Engine And Engine Cooling
VW DEALER PERFORMED 2ND REQUIRED TIMING BELT/WATER PUMP CHANGE AT 154626 MILES, 5400 EARLIER THAN REQUIRED, AT APPROX 183600 MILES, 30K MILES LATER WATER PUMP FAILED UPON REMOVAL OF WATER PUMP FOUND PLASTIC IMPELLER SLIPPING / NOT ATTACHED TO METAL DRIVE SHAFT. AS A RESULT OF THE FAILED WATER PUMP, THE ENGINE OVER HEATED. DUE T…
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VW DEALER PERFORMED 2ND REQUIRED TIMING BELT/WATER PUMP CHANGE AT 154626 MILES, 5400 EARLIER THAN REQUIRED, AT APPROX 183600 MILES, 30K MILES LATER WATER PUMP FAILED UPON REMOVAL OF WATER PUMP FOUND PLASTIC IMPELLER SLIPPING / NOT ATTACHED TO METAL DRIVE SHAFT. AS A RESULT OF THE FAILED WATER PUMP, THE ENGINE OVER HEATED. DUE TO DEFECT HISTORY DID NOT INSTALL NEW VW MANUFACTURED WATER PUMP, PLASTIC/COMPOSITE IMPELLER,. REQUIRED AN AFTERMARKET OEM BUILT WATER PUMP, WITH METAL IMPELLER ASSEMBLY TO BE INSTALLED ON VEHICLE. THE REMOVED DAMAGE WATER PUMP IS AVAILABLE FOR INSPECTION. *TR
NHTSA ODI #10297722
73,000 miles · Oct 14, 2009
Engine And Engine Cooling
EXPERIENCE TWO EXHAUST SYSTEM FAILURES ON TWO DIFFERENT 01 TDI VW GOLFS. EXPERIENCED SEPARATION THE OF THE EXHAUST PIPE/DOWN PIPE ASSY AT THE WELD OF THE CAT EXIT. ONE CAR WITH 179800 MILES AND THE OTHER WITH 73000 MILES. AS A RESULT A STRONG EXHAUST SMELL WAS NOTICED IN THE CABIN DURING CITY DRIVING. BOTH CARS EXPERIENCED T…
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EXPERIENCE TWO EXHAUST SYSTEM FAILURES ON TWO DIFFERENT 01 TDI VW GOLFS. EXPERIENCED SEPARATION THE OF THE EXHAUST PIPE/DOWN PIPE ASSY AT THE WELD OF THE CAT EXIT. ONE CAR WITH 179800 MILES AND THE OTHER WITH 73000 MILES. AS A RESULT A STRONG EXHAUST SMELL WAS NOTICED IN THE CABIN DURING CITY DRIVING. BOTH CARS EXPERIENCED THE PROBLEM WITHIN THE SAME WEEK. *TR
NHTSA ODI #10287317
90,421 miles · Sep 15, 2009
Fuel System, Gasoline
MY 2001 VOLKSWAGEN GOLF WAS MANUFACTURED ON 12/2000. THE FUEL PUMP SUPPLY LINE NIPPLE CRACKED AND HAD BEEN LEAKING GAS UNDER THE REAR SEAT. IT WAS TAKEN TO CAMELBACK VOLKSWAGEN IN PHOENIX ARIZONA WHERE IT WAS PURCHASED AS A NEW. THE SERVICE DEPARTMENT ACKNOWLEDGED THIS WAS A COMMON PROBLEM AND THAT THEY REPLACE A LOT OF THE FU…
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MY 2001 VOLKSWAGEN GOLF WAS MANUFACTURED ON 12/2000. THE FUEL PUMP SUPPLY LINE NIPPLE CRACKED AND HAD BEEN LEAKING GAS UNDER THE REAR SEAT. IT WAS TAKEN TO CAMELBACK VOLKSWAGEN IN PHOENIX ARIZONA WHERE IT WAS PURCHASED AS A NEW. THE SERVICE DEPARTMENT ACKNOWLEDGED THIS WAS A COMMON PROBLEM AND THAT THEY REPLACE A LOT OF THE FUEL PUMPS DUE TO NIPPLE CRACKS BUT VOLKSWAGEN DOES NOT RECOGNIZE THIS AS A RECALL OR SAFETY ISSUE DESPITE A RECALL NOTICE FOR GOLFS MANUFACTURED THE SAME YEAR WITH THE SAME SAFETY ISSUE AS MY VEHICLE. THE FUEL LINE TENSION CAUSED THE NIPPLE TO CRACK OFF. VOLKSWAGEN REFUSED TO REPAIR THIS AS A DEFECT. THE OLD PART IS AVAILABLE. *TR
NHTSA ODI #10283969
90,000 miles · Oct 27, 2008
Air BagsElectrical SystemEngine And Engine Cooling
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE EXPERIENCED LOW POWER, ROUGH IDLING, AND HESITATION. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICL…
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TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE EXPERIENCED LOW POWER, ROUGH IDLING, AND HESITATION. THE CHECK ENGINE AND AIR BAG WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURES WERE RELATED TO THE COIL PACK. THE VEHICLE WAS REPAIRED. ON TWO SEPARATE OCCASIONS AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES WITH NO RESOLUTIONS. THE VEHICLE CURRENTLY IS INOPERABLE AND HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 150,000.
NHTSA ODI #10246854
112,000 miles · Sep 5, 2008
Electrical SystemFireInjury
VW 2001 GOLF TDI SPONTANEOUSLY COMBUSTED WHILE DRIVING. AUTO WAS A TOTAL LOSS DUE TO FIRE. *TR
NHTSA ODI #10241011
88,001 miles · Aug 26, 2008
Engine And Engine Cooling
THE DEALERSHIP SOLD ME A VEHICLE WITH THE KNOWLEDGE THAT IT HAS PROBLEMS WITH OIL LEAKS AND OIL CONSUMPTION (AS WELL AS OTHER PROBLEMS) EXPERIENCED WITH THE PREVIOUS OWNER. I RETURNED THE VEHICLE FOR SERVICING 4 DAYS AFTER PURCHASED AND HAVE MADE 8 REPAIR ATTEMPTS. THE VEHICLE WILL BE RETURNED, FOR THE SECOND TIME, TO THE DEALER…
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THE DEALERSHIP SOLD ME A VEHICLE WITH THE KNOWLEDGE THAT IT HAS PROBLEMS WITH OIL LEAKS AND OIL CONSUMPTION (AS WELL AS OTHER PROBLEMS) EXPERIENCED WITH THE PREVIOUS OWNER. I RETURNED THE VEHICLE FOR SERVICING 4 DAYS AFTER PURCHASED AND HAVE MADE 8 REPAIR ATTEMPTS. THE VEHICLE WILL BE RETURNED, FOR THE SECOND TIME, TO THE DEALERSHIP AND RESOLD TO ANOTHER UNSUSPECTING PERSON UNLESS IT IS PROPERLY NOTED TO AUTOCHECK AND CARFAX THAT IT IS A LEMON AND HAS BEEN BOUGHT BACK TWICE. *TR
NHTSA ODI #10239825
119,100 miles · Dec 10, 2007
Air Bags
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE SIDE CURTAIN AIR BAGS, INCLUDING THE PASSENGER SEAT AIR BAGS, DEPLOYED FOR NO APPARENT REASON. THE CONTACT WAS DRIVING 60-65 MPH AT THE TIME OF FAILURE. THE ROAD CONDITIONS WERE NORMAL AND THERE WAS NO SUDDEN IMPACT OR CRASH. THE FAILURE MILEAGE WAS 119,100 AND CURRENT MILEAGE …
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TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE SIDE CURTAIN AIR BAGS, INCLUDING THE PASSENGER SEAT AIR BAGS, DEPLOYED FOR NO APPARENT REASON. THE CONTACT WAS DRIVING 60-65 MPH AT THE TIME OF FAILURE. THE ROAD CONDITIONS WERE NORMAL AND THERE WAS NO SUDDEN IMPACT OR CRASH. THE FAILURE MILEAGE WAS 119,100 AND CURRENT MILEAGE WAS 119,350. UPDATED 03-05-08 *BF
NHTSA ODI #10211348
120,000 miles · Jul 16, 2007
Fuel System, Gasoline
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE CONTACT SMELLED GAS FUMES INSIDE THE VEHICLE. THE CONTACT LIFTED UP THE REAR SEAT AND UNCOVERED THE ACCESS COVER TO THE FUEL SYSTEM. HE NOTICED FUEL SPILLAGE ON THE FUEL TANK DUE TO A LEAK IN THE FUEL LINE. THE CONTACT CLEANED UP THE SPILL WITH A RAG. WHEN THE VEHICLE WAS REST…
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TL*THE CONTACT OWNS A 2001 VOLKSWAGEN GOLF. THE CONTACT SMELLED GAS FUMES INSIDE THE VEHICLE. THE CONTACT LIFTED UP THE REAR SEAT AND UNCOVERED THE ACCESS COVER TO THE FUEL SYSTEM. HE NOTICED FUEL SPILLAGE ON THE FUEL TANK DUE TO A LEAK IN THE FUEL LINE. THE CONTACT CLEANED UP THE SPILL WITH A RAG. WHEN THE VEHICLE WAS RESTARTED, THE FUEL SPILLED ONTO THE GROUND. THE CURRENT MILEAGE IS 150,000 AND FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10196502
Official recalls
5Feb 20, 2007
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence & remedy
Consequence: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.
Dec 16, 2004
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence & remedy
Consequence: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy: DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 12, 2002
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.
Consequence & remedy
Consequence: THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THE OWNER'S MANUAL AND ALSO ONE SET OF FOUR GUIDANCE FIXTURES INTENDED TO USE IN CONJUNCTION WITH CHILD SEATS EQUIPPED WITH RIGID OR SEMI-RIGID LOWER ANCHORAGE ATTACHMENTS. ALSO ENCLOSED WILL BE FOUR DECALS TOGETHER WITH INSTALLATION INSTRUCTIONS AND A TEMPLATE FOR ATTACHING THE DECALS TO THE LOWER SEAT BACKS. OWNER NOTIFICATION IS EXPECTED TO BEGIN SEPTEMBER 15, 2002. OWNERS SHOULD CONTACT VWOA AT 1-800-822-8987.
Jan 31, 2002
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence & remedy
Consequence: THIS CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Sep 20, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. ONE OF TWO BRACKETS USED TO BOLT THE FRONT SUSPENSION CONTROL ARM IN FRONT OF THE VEHICLE TO THE BODY STRUCTURE MAY NOT HAVE BEEN WELDED SUFFICIENTLY.
Consequence & remedy
Consequence: THE CONTROL ARM COULD GRADUALLY LOOSEN AND ULTIMATELY SEPARATE FROM ITS BRACKET IN NORMAL DRIVING WHICH COULD CAUSE THE VEHICLE TO BE DIFFICULT TO CONTROL OR RESULT IN LOSS OF CONTROL. AS THE BRACKET LOOSENS, LOUD METALLIC KNOCKING SOUNDS IN FROM THE VEHICLE WILL BE HEARD.
Remedy: DEALERS WILL INSPECT THE BRACKET AND IF THE WELDING IS INSUFFICIENT, WILL REPLACE THE CONTROL ARM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP05004 · Engine Stalling
Opened Aug 11, 2005 · Closed Dec 8, 2005
Status: closed (inferred from source dates) · Electrical System:ignition:module
BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE VEHICLE.AFTER A FEW MINUTES PARKED ON THE SHOULDER HE WAS ABLE TO RESTART THE VEHICLE ALTHOUGH THE ENGINE OPERATED AT REDUCED POWER.VW ISSUED A CUSTOMER SATISFACTION CAMPAIGN (CSC) ON JANUARY 31, 2003 TO INSTRUCT THEIR DEALERSHIPS TO INSPECT THE VEHICLES FOR ANY MALFUNCTIONING IGNITION COIL PACKS AND TO REPLACE THEM AT NO COST TO THE CONSUMER.CONSUMERS WERE NOTIFIED TO BRING THEIR VEHICLES TO THEIR DEALERSHIPS VIA OWNER LETTERS MAILED OUT ON JUNE 6, 2003.WHILE VW INITIALLY INSTRUCTED THE DEALERSHIPS TO ONLY REPLACE THE MALFUNCTIONING IGNITION COIL PACKS, A REVISED CSC WAS ISSUED TO DEALERSHIPS IN DECEMBER 2003 AND JANUARY 2004, INSTRUCTING DEALERSHIPS TO REPLACE ALL IGNITION COIL PACKS REGARDLESS OF THEIR PERFORMANCE.A REMINDER TO THE DEALERSHIPS WAS SENT BY VW ON APRIL OF 2004.ALTHOUGH THE CONCERNS OF THE PETITIONER COULD THEORETICALLY CREATE A SAFETY PROBLEM, THE RISK IS VERY SMALL, DUE TO THE ENGINE STILL RUNNING ON EITHER 3, 5, OR 7 CYLINDERS.THERE ARE NO REPORTED CRASHES OR INJURIES DUE TO THE ALLEGED DEFECT.ONCE DRIVERS ARE AWARE OF THE PROBLEM (LOSS OF POWER DUE TO ONE OF THE IGNITION COIL PACKS MALFUNCTIONING), DRIVERS ARE ABLE TO TAKE PRECAUTIONARY AND COMPENSATORY MEASURES AND STILL MAINTAIN CONTROL OF THEIR VEHICLES.IN ADDITION, FOUR FIRES WERE REPORTED TO ODI.THESE WERE IGNITION COIL BURNOUTS WITH NO ADDITIONAL DAMAGE TO THE VEHICLE AND WERE LOCALIZED ON TOP OF THE ENGINE. DURING THE LAST 24 MONTHS THE NUMBER OF STALL AND DRIVABILITY COMPLAINTS REPORTED TO ODI HAS GREATLY DIMINISHED FROM A PEAK OF 195 IN JANUARY OF 2003 TO ONLY 3 IN AUGUST OF 2005.THIS COINCIDES WITH THE CSC RELEASED BY VW.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04081 · Inadvertent SIDE-AIRBAG Deployment
Opened Dec 16, 2004 · Closed Apr 1, 2005
Status: closed (inferred from source dates) · Air Bags:side/window
THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE04073 · Turn Signal/hazard Flasher Failure
Opened Oct 19, 2004 · Closed Dec 16, 2004
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights; Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Additional source detail variants (4)
Exterior Lighting:hazard Flashing Warning Lights:switch
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:hazard Flashing Warning Lights
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal:flasher Unit
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.
Exterior Lighting:turn Signal
THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZARD FLASHER SYSTEM.VW REPORTS 216 OWNER REPORTS, 4 FIELD REPORTS AND 4960 WARRANTY CLAIMS ON THIS POPULATION OF VEHICLES. VOLKSWAGEN DEALERS WILL INSTALL A NEW HAZARD FLASHER SWITCH/RELAY KIT TO REMEDY THE DEFECTIVE VEHICLES.PLEASE SEE SAFETY RECALL 04V584 FOR DETAILS.