NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
51 reports38,000 miles · Dec 22, 2019
Air BagsCrash
I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED …
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I WAS IN A VERY MINOR ACCIDENT INVOLVING ONLY THE FRONT END. I WAS A A COMPLETE STOP AT A TRAFFIC LIGHT AND HIT THE CAR DIRECTLY IN FRONT OF ME, I HIT THE CAR CAR GOING NO MORE THAN 10 MILES PER HOUR. ALL OF THE AIR BAGS DEPLOYED, DRIVER, PASSENGER, AS WELL AS FRONT AND BACK SIDE AIRBAGS. ADDITIONALLY, WHEN THE AIRBAGS DEPLOYED THE WINDSHIELD COMPLETELY SHATTERED ON THE PASSENGER SIDE. LUCKILY MY SON WAS NOT INJURED WITH THE EXTREME FORE OF THE AIRBAG DEPLOYMENT. I TOOK THE CAR FOR AN ESTIMATE AND JUST FOR THE INSIDE AIRBAG DAMAGE THE TOTAL WOULD BE $9,300. THIS WAS AN EXTREME SHOCK, NOT ONLY WHEN THE MINOR FENDER BENDER OCCURED BUT NOW THE CAR IS TOTALED BECAUSE OF THE AIRBAG DEPLOYMENT.IN THIS SITUATION THE AIRBAGS SHOULD NOT HAVE GONE OFF FOR SUCH A MINOR CRASH. I NEED THIS TO BE LOOKED INTO FOR OTHER PEOPLE'S SAFETY.
NHTSA ODI #11290772
25,000 miles · Aug 28, 2019
Air Bags
MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTIO…
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MY CAR WITH APPROXIMATELY 25K MILES ON IT. AIRBAG LIGHT CAME ON. AT THE SAME TIME, MY HORN, AND OTHER COMPONENTS ON MY STEERING WHEEL STOPPED WORKING. WHEN I DIAGNOSED MY CAR IT WAS DETERMINED IT WAS THE CLOCK SPRING IN THE STEERING WHEEL THAT STOPPED WORKING. A FAULTY CLOCK SPRING WILL MAKE IT SO THAT MY AIRBAG DOES NOT FUNCTION. I WAS JUST PARKING MY CAR BUT WERE I IN AN ACCIDENT I COULD HAVE BEEN KILLED AS MY AIRBAG WOULD NOT WORK. I LOOKED ONLINE AND IT APPEARS VOLKSWAGEN KNOWS OF THIS ISSUE, AND HAS ISSUED WARRANTIES, AND RECALLS BASED ON EVEN THIS PARTICULAR PART WITH THE SAME PART NUMBER. BUT NO RECALL OR WARRANTY OF MY CAR IN PARTICULAR. VOLKSWAGEN REFUSED TO PAY FOR REPAIRS OF MY VEHICLE.
NHTSA ODI #11252081
49,500 miles · Jun 8, 2019
Engine
WHILE DRIVING, THE EPC WARNING LIGHT COMES ON AND THE ENGINE LOWERS ITS SPEED. SOMETIMES ENGINE OVERHEATING WARNING ALSO COMES ON AT THE SAME TIME. HAVE TO PULL OVER AND SHUT ENGINE OFF AND RESTART TO CLEAR THE EPC WARNING LIGHT. VW SERVICE DEPT. SAYS THEY DON'T KNOW WHY THIS HAPPENS AND NO FIX CURRENTLY AVAILABLE.
NHTSA ODI #11218625
Mileage unknown · Mar 17, 2019
Unknown Or Other
MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHE…
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MICRO SWITCH RECALL. THE KEY MAY BE STUCK IN THE IGNITION WHILE IN PARK AND CANNOT BE REMOVED. I WAS NOTIFIED IN JULY 2018. WANTED TO TRADE THE CAR IN JANUARY 2019 AND THE DEALER GAVE ME A VERY LOW TRADE VALUE DUE TO THE INCOMPLETE RECALL! CAN'T ANSWER YOUR QUESTION ABOUT WHEN IT HAPPENED. DOES NOT APPLY. IT WAS IN JULY 2018 WHEN I WAS NOTIFIED.
NHTSA ODI #11187379
39,445 miles · Feb 13, 2019
Air BagsUnknown Or OtherVehicle Speed Control
I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED…
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I STARTED MY CAR AND THE AIRBAG WARNING LIGHT CAME ON. I THEN NOTICED THAT ALL CONTROLS ON MY STEERING WHEEL NO LONGER WORKED. THIS INCLUDES SPEED CONTROL, HORN, HANDS-FREE PHONE CONTROLS, HANDS-FREE RADIO CONTROLS AN VEHICLE INFORMATION OPTIONS. I ASSUME THAT THE AIR BAG IS ALSO NOT FUNCTIONING. WHEN I RETURNED HOME, I GOOGLED THE PROBLEM AND FOUND THAT THE AIRBAG CLOCK SPRING WAS THE PROBABLE CAUSE AS IT HAD BEEN RECALLED IN PREVIOUS YEARS BUT DID NOT INCLUDE THE 2016 MODEL. I TOOK THE CAR IN ON 02/12/19. THEY DIAGNOSED ERROR CODE B10001 - INTERNAL FAILURE IN CLOCK SPRING. MY CAR HAS 39,492 MILES WHICH MAKES IT OUT OF WARRANTY. I DECLINED REPAIR ($551.29) AS I FEEL IT SHOULD BE FIXED FOR FREE. I HAVE 2 ATTACHMENTS.
NHTSA ODI #11179733
36,714 miles · Jan 9, 2019
Power Train
ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESIT…
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ON JAN. 5TH 2019 THE DASHBOARD WARNING SYSTEM SHOWED A "ERROR - TRANSMISSION". WE HAD IT TOWED TO THE DEALERSHIP - THEY SAID IT WAS THE SHIFTER UNIT, AND THAT IT WAS NOT COVERED UNDER THE "POWERTRAIN" WARRANTY. WE WERE TOLD IT WAS STILL SAFE TO DRIVE WHILE THEY ORDERED PARTS. WHILE DRIVING IT HOME FROM THE DEALER, IT WOULD HESITATE WHEN STARTING OFF FROM A STOP - WITH ONCOMMING TRAFFIC, THIS CAN BE A UNSAFE OPTION. LOOKING ON SEVERAL VW SUPPORT FORUMS, I SEE THIS SAME PROBLEM COME UP OFTEN - MOST ARE COVERED UNDER WARRANTY BECAUSE THEY HAPPEN EARLIER THAN OURS DID (36,714 MILES). TO ME IT SEEMS VW HAS A PROBLEM WITH THESE SHIFTER UNITS, BUT WILL NOT DO ANYTHING ABOUT IT UNLESS THEY ARE FORCED TO.
NHTSA ODI #11165958
40,669 miles · Jan 8, 2019
Air Bags
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE…
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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GOLF SPORTWAGEN. WHILE DRIVING AT A SLOW SPEED, THE CLOCKSPRING CABLE FRACTURED AND RENDERED THE HORN, AIR BAGS, AND OTHER STEERING WHEEL FUNCTIONS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE FIRST FAILURE WAS COVERED BY THE MANUFACTURER. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,669.
NHTSA ODI #11165070
30,000 miles · Jan 3, 2019
Visibility/wiper
PANORAMIC SUNROOF IS LEAKING WATER IN MULTIPLE PLACES. WHILE VEHICLE IS STATIONARY AND EXPOSED TO RAIN OR SNOW THE INSIDE OF PASSENGER CABIN GETS FILED WITH WATER, SPECIFICALY ON REAR RIGHT PASSENGER SIDE AND TRUNK AREA. THE SPARE TIRE COMPARTMENT GET FILLED UP WITH WATER EVERY TIME IT RAINS.
NHTSA ODI #11165629
23,000 miles · Aug 10, 2018
Electrical SystemElectronic Stability Control (esc)Structure
THE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS.…
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THE DRAIN ON RETRACTABLE ROOF BECAME BLOCKED. RAINWATER DRAINED INTO CAR SATURATING CARPETS. WATER FLOWED INTO CONTROL SYSTEM CAUSING AN EMERGENCY DASHBOARD ALERT TO STOP DRIVING IMMEDIATELY WHILE DRIVING ON HIGHWAY. THIS EVENT OCCURRED TWICE: FIRSTLY IN NEW YORK THEN TWO WEEKS LATER IN PA. VW SERVICE IN PA REPLACED CONNECTORS. VW SERVICE IN BROOKLYN NY AND WESTCHESTER PA EXPLAINED THAT THERE IS A DESIGN FAULT IN THE DRAINAGE SYSTEM IN THE RETRACTABLE ROOF.
NHTSA ODI #11118891
48,000 miles · Jul 27, 2018
Air Bags
WHILE DRIVING I COMPLETED A U-TURN AND MY AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE CLOCK SPRING MECHANISM THAT FAILED AND WAS NO LONGER UNDER WARRANTY. WARRANTY WAS 3 YEAR OR 43,000 MILES, MY VEHICLE HAD 48,846 MILES. THE COST WAS $545.95 TO REPLACE THE PART. I RESEARCHED THIS PART AND FOUND THAT T…
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WHILE DRIVING I COMPLETED A U-TURN AND MY AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE CLOCK SPRING MECHANISM THAT FAILED AND WAS NO LONGER UNDER WARRANTY. WARRANTY WAS 3 YEAR OR 43,000 MILES, MY VEHICLE HAD 48,846 MILES. THE COST WAS $545.95 TO REPLACE THE PART. I RESEARCHED THIS PART AND FOUND THAT THERE ARE PREVIOUS RECALLS DUE TO FAILURE.
NHTSA ODI #11114117
Official recalls
3Feb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Jul 27, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
Jul 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Additional source detail variants (2)
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ23007 · Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (remedy Effectiveness Of Recall 16V647)
Opened Dec 12, 2023 · Closed Jul 1, 2024
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:storage:evaporative Emissions:canister; Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Fuel System, Gasoline:storage:evaporative Emissions:canister
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline:storage:tank Assembly
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Gasoline
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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