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2016 Volkswagen E-GOLF

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all E-GOLF years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports1 injury reports

Unknown Or Other complaints

5 reports
Clear category filter
500 miles · Feb 5, 2020
EngineUnknown Or Other

THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FIN…

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THE DROP DOWN V-CLAMP ON THE EXHAUST SYSTEM AT THE ENGINE CAME LOSE. THE SCREW THAT IS TO SECURE THIS CLAMP DOES NOT FUNCTION PROPERLY AND WILL NOT STAY IN PLACE TO KEEP THE CLAMP TIGHT ALLOWING THE EXHAUST TO COME INTO THE CABIN OF THE AUTOMOBILE. I DROVE AROUND WITH THE WINDOWS DOWN FOR TWO (2) WEEKS PRIOR TO MY HUSBAND FINDING THE ISSUE. HE HAS FINALLY REPLACED THE SCREW WITH ANOTHER SCREW AND A LOCK NUT IN ORDER TO KEEP IT CLOSED. FIRST THIS WAS A UNUSUAL NOISE, THEN A SMELL OF EXHAUST AND THEN, MY EYES WERE BURNING AND RUNNING WATER. AND YOU COULD NOT BREATH. I CHECKED ONLINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS CAR. I AM SHOCKED THERE IS NOT A RECALL. I WISH I COULD GIVE THIS CAR BACK AS I FEEL I COULD HAVE DIED IN THAT CAR.

NHTSA ODI #11307180

28,630 miles · Apr 30, 2019
Unknown Or OtherInjury

METAL TRIM AROUND CENTER CONSOLE AND STEERING WHEEL HAS SHARP EDGES AND CAN CUT HANDS WITHOUT WARNING. MY TRIM WAS NOT BENT UNTIL AFTER IT WAS CAUGHT ON MY HAND AND SLICED MY FINGER IN TWO PLACES.

NHTSA ODI #11204825

Mileage unknown · Nov 15, 2018
Unknown Or Other

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V329000 (UNKNOWN OR OTHER). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION (8201 EAST SPRAGUE AVE, SPOKANE, WA 99212, 866-483-4544) AND W…

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TL* THE CONTACT OWNS A 2016 VOLKSWAGEN E-GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V329000 (UNKNOWN OR OTHER). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION (8201 EAST SPRAGUE AVE, SPOKANE, WA 99212, 866-483-4544) AND WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPURCHASE THE VEHICLE. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI #11151854

Mileage unknown · Aug 2, 2018
Unknown Or Other

WE WERE LIED TO BY THE DEALER ABOUT THE CARS HISTORY. WITH THIS CURRENT RECALL ON THE CAR, THE MAJOR REPAIR WE JUST HAD, THE FACT THAT VW DOESN'T HAVE TECHS IN THE AREA LIMITING OUR REPAIR ABILITY, AND THE FACT THAT ANY REPAIRS REQUIRE VW TO SEND IN TECHS TO THE AREA, PROLONGING THE TIME WITHOUT THE CAR, I ASKED VW TO DO A BUY B…

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WE WERE LIED TO BY THE DEALER ABOUT THE CARS HISTORY. WITH THIS CURRENT RECALL ON THE CAR, THE MAJOR REPAIR WE JUST HAD, THE FACT THAT VW DOESN'T HAVE TECHS IN THE AREA LIMITING OUR REPAIR ABILITY, AND THE FACT THAT ANY REPAIRS REQUIRE VW TO SEND IN TECHS TO THE AREA, PROLONGING THE TIME WITHOUT THE CAR, I ASKED VW TO DO A BUY BACK AS THERE IS NO FIX FOR THE RECALL. VW REFUSED TO BUY THE CAR BACK.

NHTSA ODI #11115450

200 miles · Sep 28, 2016
Unknown Or Other

ENGINE TURNS OFF AND CAR BRAKES TO AN ABRUPT STOP WHILE DRIVING IF "START ENGINE START" BUTTON IS PRESSED BY USER ERROR INSTEAD OF THE ADJACENT "MODE" BUTTON USED TO SELECT EITHER "NORMAL", "ECO", OR "ECO+" ENERGY LEVELS. 1. WHILE DRIVING AT LOW SPEED BOTH TIMES I HAVE TURNED OFF THE CAR WHILE IN MOTION ONCE PRIOR TO MAKING A L…

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ENGINE TURNS OFF AND CAR BRAKES TO AN ABRUPT STOP WHILE DRIVING IF "START ENGINE START" BUTTON IS PRESSED BY USER ERROR INSTEAD OF THE ADJACENT "MODE" BUTTON USED TO SELECT EITHER "NORMAL", "ECO", OR "ECO+" ENERGY LEVELS. 1. WHILE DRIVING AT LOW SPEED BOTH TIMES I HAVE TURNED OFF THE CAR WHILE IN MOTION ONCE PRIOR TO MAKING A LEFT TURN AND THEN THE SECOND TIME IN THE MIDDLE OF AN INTERSECTION WHICH WERE BOTH DANGEROUS SITUATIONS BUT THERE WAS NO ACCIDENT. 2. THE CAR ALWAYS STARTS IN NORMAL MODE SO IF ONE IS LOW ON RANGE AS I WAS BOTH TIMES, WHENEVER THE CAR IS RESTARTED ONE MUST MANUALLY SWITCH BACK TO ECO OR ECO+. IF YOU HAVE ALREADY JUST STARTED DRIVING YOU MIGHT REALIZE THE NEED TO CHANGE MODES TO ECO FROM NORMAL FOR EXAMPLE WHILE IN MOTION. FOR SAFETY, I KEEP MY EYES ON THE ROAD SO REACHED DOWN TO WHERE I THOUGHT THE MODE BUTTON WAS AND INSTEAD PRESSED START ENGINE STOP BUTTON WHICH DRAMATICALLY TURNS OFF THE CAR. IT DOES NOT COAST, BUT COMES TO AN IMMEDIATE STOP. 3. THE VEHICLE MANUAL HAS A WARNING ON PAGE 210 TO NOT TURN OFF THE CAR IN MOTION WHICH IS STATING THE OBVIOUS BUT MANUALS DO NOT PREVENT HUMAN ERROR AND I AM NOT THE FIRST PERSON TO DO THIS SINCE HAVE FOUND AN ENTIRE THREAD ABOUT THIS ON THE MYVWEGOLF.COM FORUM. 4. THE SOLUTION SHOULD BE A STRAIGHTFORWARD VEHICLE SOFTWARE UPDATE THAT WILL LOCKOUT THE START ENGINE STOP BUTTON COMPLETELY WHILE THE CAR IS IN MOTION, IN "DRIVE", "B", OR "R" GEAR SELECTOR POSITIONS. 5. IN THE MEANTIME TO A RESOLUTION TO THIS SAFETY ISSUE, I WILL BE PLACING A RIGID ROUND PLASTIC BUTTON OVER THE START ENGINE STOP BUTTON ATTACHED WITH VELCRO TO PREVENT THIS FROM HAPPENING AGAIN BY MISTAKE. 6. I HAVE REPORTED THIS SAFETY COMPLAINT TO VW CARE VIA CHAT AND THE TRANSCRIPT IS AVAILABLE ON REQUEST. 7. A PHOTO OF THE ADJACENT BUTTONS IS SUBMITTED.

NHTSA ODI #10910271

Official recalls

5

22V543000 · Air Bags:frontal:passenger Side:inflator Module

Jul 27, 2022

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.

Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.

18V329000 · Unknown Or Other

May 16, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence & remedy

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

16V955000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module; Air Bags:side/window; Seat Belts:pretensioner

Dec 29, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence & remedy

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Additional source detail variants (4)

Seat Belts:pretensioner

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:passenger Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

Air Bags:frontal:driver Side:inflator Module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Consequence: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

Remedy: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

16V464000 · Latches/locks/linkages

Jun 24, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

Consequence & remedy

Consequence: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

Remedy: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

16V138000 · Electrical System:propulsion System:traction Battery; Engine And Engine Cooling:engine

Mar 7, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

Consequence & remedy

Consequence: An unexpected vehicle shutdown can increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Additional source detail variants (2)

Electrical System:propulsion System:traction Battery

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

Consequence: An unexpected vehicle shutdown can increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Engine And Engine Cooling:engine

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.

Consequence: An unexpected vehicle shutdown can increase the risk of a crash.

Remedy: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.