2015 Volkswagen Beetle

Key was unable to move to turn engine off, and was stuck in ignition of my 2015 VW Beetle with under 60,000 miles on odometer. I sat in a parking lot for 15-20 minutes Googling recommendations about how to turn off my car! I am scheduled 7/27/21 at Cochran VW for an assessment of this issue. I have read online that there are numerous complaints of this issue and for many years now. There is currently a warranty extension for the steering lock assembly, but I am not sure that this will cover my issue. If this is a continuous issue over many years, how has there not been a recall? Thank goodness for Google and the numerous complaints about this issue (with numerous suggestions to shut engine off), or I’d still be in the parking lot at the grocery store. Sorry, I don’t have photos or documentation of my endlessly running car. I’ll have more information after the VW dealership diagnostics.

WHILE DRIVING 60 MPH ON ROUTE 84-MASS PIKE(WHICH IS A FRESHLY PAVED ROAD) I NOTICED SOMETHING GO WRONG WITH THE BACK TIRES CAUSING THE VEHICLE TO SPIN OUT OF CONTROL. LUCKILY, AFTER DOING A FULL 360 I WAS ABLE TO GAIN CONTROL OF THE CAR AND PULLED OVER. I HAD TO THE CAR TOWED TO A SERVICE CENTER IN WHICH THEY TOLD ME I HAD BROKE THE TIE ROD WHEN I WENT OUT OF CONTROL. THE REASON I WENT OUT OF CONTROL IN THE FIRST PLACE WAS DUE TO A FAULTY TIE ROD THAT HAD BROKEN FOR ABSOLUTELY NO REASON. THE WEATHER THAT DAY WAS 50 DEGREES AND HAD BEEN 57 THE DAY BEFORE MEANING ABSOLUTELY NO BLACK ICE. THE ROADS WERE FRESHLY PAVED SO THERE WERE NO POT HOLES. I WAS CHARGED $875.00 TO FIX THE CAR IN ORDER TO GET IT HOME TO MY FATHER WHOM THE CAR BELONGS TO. I AM CONCERNED FOR ANYONE IF THE FUTURE THAT MAY EXPERIENCE THIS AND HOPE THIS NEVER HAPPENS AGAIN. I FEEL THAT THIS IS GROUNDS TO TAKE LEGAL ACTION. UNTIL THEN I WOULD LIKE TO BE COMPENSATED FOR THE FAULTY EQUIPMENT ON THIS FAIRLY NEW CAR.

WELL SINCE I GOT MY CAR, THE NEW BACKUP CAMERA DOESN'T HAVE THE OPTION TO MAKE IT BRIGHTER, WHICH IS A HAZARD WHEN YOU TRY TO USE IT AND YOU CAN'T SEE ANYTHING, BECAUSE THE CAMERA DOESN'T CONTRAST WITH THE OUTSIDE BRIGHTNESS THE OTHER MODELS WITH NAVIGATION HAVE THE OPTION TO ADJUST IT I ASKED AND CALL THE VOLKSWAGEN OF AMERICA AND FILE A COMPLAINT AFTER WEEKS I GOT A RESPONSE NOTHING IS BEEN UPDATED SO IS NOTHING W CAN DO WITH YOUR COMPLAINT IF WE UPDATE SYSTEM, YOU WILL KNOW ALMOST A YARD HAV PAST

SAFETY RECALL 23R1 WAS RECEIVED YET VW AND LOCAL DEALERSHIP WILL NOT MAKE REPAIRS STATING THAT THEIR NEEDS TO BE AN INVESTIGATION AND/OR I NEED TO WAIT UNTIL I HAVE ISSUES. THE NOTICE STATES THAT IT CAN "LEAD TO A CRASH WITHOUT WARNING". HOWEVER, THEY INSIST THAT I CONTINUE TO DRIVE MY CAR THEY HAVE DETERMINED TO BE UNSAFE. THE DEALER SAYS THEY HAVE NO KNOWLEDGE OF THE RECALL AND VW REFUSES TO SEND PARTS TO MY LOCAL SHOP TO HAVE IT FIXED STATING AGAIN THAT I NEED TO WAIT UNTIL I HAVE AN ISSUE. WE HAVE SPENT HOURS ON THE PHONE TRYING TO GET THIS RESOLVED AND VW CONTINUES TO BRUSH US OFF AND TELLING US THEY WILL RESOLVE IT TOMORROW. I DRIVE 200-500 MILES A DAY FOR WORK AROUND THE STATE AND DO NOT FEEL SAFE DRIVING MY CAR THAT COULD UNKNOWINGLY CRASH AT ANY MOMENT. IF THIS WAS NOT A SAFETY CONCERN, VW WOULD NOT HAVE ISSUED A SAFETY RECALL. PER THEIR DOCUMENTS SENT TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION: THE CAMSHAFT LOBE THAT CAN BREAK OFF DRIVES THE BRAKE VACUUM PUMP, AND IF THE PROBLEM OCCURS DRIVERS WOULD LOSE POWER ASSISTANCE AND SUFFER REDUCED ENGINE PERFORMANCE.

PURCHASED A 2015 VW BETTLE FOR MY DAUGHTER. ONE REQUIREMENT WE HAD WAS A BACKUP CAMERA. TEST DROVE CAR IN A STORM AND TOOK IT HOME SAME DAY. THOUGHT CAMERA WAS DARK DUE TO THE WEATHER. WE WERE WRONG. PICTURE QUALITY IS VERY POOR. SCREEN IS DARK. BRIGHTNESS CAN NOT BE ADJUSTED. THIS IS A MAJOR SAFETY ISSUE. WHY HAVE A CAMERA ON A VEHICLE THAT IS SO POOR? SPOKE TO DEALERSHIP WHO MENTIONED BRIGHTNESS CAN NOT BE ADJUSTED AND TO SOMEONE ON VW CHAT WHO MENTIONED SAME THING. DEFINITELY A RIP OFF AND SAFETY ISSUE. VW SHOULD REPLACE THESE CAMERAS WITH ONES THAT WORK. OTHER COMPLAINTS ON THIS SITE ABOUT SAME ISSUE.