NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
50 reports6,000 miles · Sep 13, 2015
Electrical SystemStructure
EXTERIOR DOOR LOCKS FAILED TO OPEN WHEN PULLING ON THE EXTERIOR DOOR HANDLE. USING JUST THE PROXIMITY RF KEYFOB, PASSENGER DOORS, TRUNK, AND GAS FILLER DOOR WERE DISABLED. THEN PRESSED THE BUTTONS ON THE KEYFOB, NOTHING. AFTER 5 MINUTES OF PULLING, PRESSING, PANIC BUTTON, FINALLY THE TRUNK RELEASED. AFTER THAT, EVERYTHING W…
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EXTERIOR DOOR LOCKS FAILED TO OPEN WHEN PULLING ON THE EXTERIOR DOOR HANDLE. USING JUST THE PROXIMITY RF KEYFOB, PASSENGER DOORS, TRUNK, AND GAS FILLER DOOR WERE DISABLED. THEN PRESSED THE BUTTONS ON THE KEYFOB, NOTHING. AFTER 5 MINUTES OF PULLING, PRESSING, PANIC BUTTON, FINALLY THE TRUNK RELEASED. AFTER THAT, EVERYTHING WAS BACK TO NORMAL. THIS OCCURS WEEKLY, BUT USUALLY DOESN'T LAST SO LONG.
NHTSA ODI #10763355
5,700 miles · Mar 3, 2015
Service Brakes
STOPPED AT RED LIGHT LOSE BRAKE PRESSURE ON '14 BEETLE TDI. BRAKE PEDAL POPPING TO TOP AND CAN NOT DEPRESS, CAR STARTS ROLLING. HAPPENED 3 TIMES CALLED FOR SERVICE. WILL SEE WHAT OUTCOME BRINGS. *TR
NHTSA ODI #10691922
30 miles · Sep 7, 2014
Electrical System
THE NEW 2014 BEETLE I PURCHASED AT HERITAGE VOLKSWAGEN OF REISTERSTOWN, MARYLAND HAS LEFT ME STRANDED 3 TIMES SINCE I BROUGHT IT HOME. THE FIRST TIME WAS IN FRONT OF MY HOUSE. I PUT THE KEY IN THE IGNITION WITH THE BRAKE PRESSED, SEATBELT BUCKLED, AND ALL DOORS CLOSED. THE KEY WOULD NOT TURN IN THE IGNITION. I WAS UNABLE TO…
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THE NEW 2014 BEETLE I PURCHASED AT HERITAGE VOLKSWAGEN OF REISTERSTOWN, MARYLAND HAS LEFT ME STRANDED 3 TIMES SINCE I BROUGHT IT HOME. THE FIRST TIME WAS IN FRONT OF MY HOUSE. I PUT THE KEY IN THE IGNITION WITH THE BRAKE PRESSED, SEATBELT BUCKLED, AND ALL DOORS CLOSED. THE KEY WOULD NOT TURN IN THE IGNITION. I WAS UNABLE TO GO ANYWHERE. I WAS GIVEN A KEY AND TOLD THAT THE SECOND KEY HAD BEEN MISPLACED AND AS SOON AS THEY FOUND IT THEY WOULD SEND IT TO ME. I JUST RECEIVED IT THIS WEEK. THE SECOND TIME I WAS STRANDED WAS AT THE COLUMBIA MALL. THE SAME THING HAPPENED AND AFTER ABOUT 20 MINUTES, IT STARTED. THE THIRD TIME WAS AT MY SCHOOL. IT WAS WEEK BEFORE LAST, ONE OF THE HOTTEST DAYS OF THE SUMMER. I HAD AN APPOINTMENT AFTER SCHOOL AND SO I GOT OUT A FEW MINUTES EARLY. I GOT INTO A 120 DEGREE CAR AND THE SAME THING HAPPENED. THE WINDOWS WOULD NOT ROLL DOWN AND SHUTTING THE DOOR, BUCKLING UP, AND PRESSING THE BRAKE, THE KEY WOULD NOT TURN IN THE IGNITION. I WAS SWEATING THROUGH ALL MY CLOTHES AND FEELING PANICKED. I AM 63 AND HAVE OWNED A PT CRUISER FOR OVER 12 YEARS AND WANTED A NEW CAR FOR PEACE OF MIND THAT I WOULD NOT BE STRANDED ONE DAY IF MY PT DIDN'T START. NOW I AM AFRAID TO DRIVE THE BEETLE BECAUSE I DON'T KNOW IF IT WILL START OR NOT. I HAVE AN APPOINTMENT FOR THE 30 DAY CHECK TOMORROW, WHICH IS THE EARLIEST I COULD TAKE IT IN, BUT JUST GOT A BILL FOR 115.00 FOR DIAGNOSTICS. I WAS TOLD THAT THE FIRST MONTH CHECK WAS A COURTESY, TO SEE IF THERE ARE ANY CONCERNS. THE CAR IS BRAND NEW!! ANYTHING WRONG WITH IT SHOULD BE COVERED WITH NO CHARGE. I AM SO DISAPPOINTED AND FURIOUS AND FEEL THAT I HAVE BEEN SOLD A LEMON. AFTER READING SEVERAL POSTS, BY OTHER OWNERS, THIS APPEARS TO BE A PROBLEM THAT MANY VW OWNERS ARE HAVING. I SHOULD HAVE BEEN MADE AWARE OF THIS PROBLEM WHEN I WAS LOOKING AT THE BEETLE ON THE LOT. *TR
NHTSA ODI #10631331
Mileage unknown · Sep 3, 2014
StructureInjury
ADULT MALE HAD HAND UNDER THE TRUNK LID GETTING READY TO LIFT IT OPEN WHEN THE PASSENGER DOOR WAS CLOSED (DRIVER SIDE DOOR WAS ALREADY CLOSED). THERE WAS A VACUUM EFFECT AND THE TRUNK LID SLAMMED DOWN ON THE HAND. THE HAND WAS SEVERELY CRUSHED BUT THE SKIN WASN'T BROKEN AND NO BONES WERE BROKEN. IF THIS HAD BEEN A CHILD OR AD…
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ADULT MALE HAD HAND UNDER THE TRUNK LID GETTING READY TO LIFT IT OPEN WHEN THE PASSENGER DOOR WAS CLOSED (DRIVER SIDE DOOR WAS ALREADY CLOSED). THERE WAS A VACUUM EFFECT AND THE TRUNK LID SLAMMED DOWN ON THE HAND. THE HAND WAS SEVERELY CRUSHED BUT THE SKIN WASN'T BROKEN AND NO BONES WERE BROKEN. IF THIS HAD BEEN A CHILD OR ADOLESCENT IT PROBABLY WOULD HAVE BEEN MUCH MORE SEVERE. THIS WAS A RENTAL CAR. *TR
NHTSA ODI #10630551
2,000 miles · Aug 26, 2014
Electrical SystemPower TrainStructure
THE VEHICLE IS EQUIPPED WITH MANUAL TRANSMISSION AND KEYLESS IGNITION. THIS IS AN UNSAFE COMBINATION SHOULD THE CAR BE STALLED. WHEN THE START BUTTON IS PUSHED AND I HAVE FAILED TO GET THE CLUTCH PEDAL ALL THE WAY TO THE BOTTOM THE CAR WON'T START. NOW THE BUTTON MUST BE PUSHED ONCE TO TURN THE IGNITION OFF, ONCE MORE TO TURN TH…
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THE VEHICLE IS EQUIPPED WITH MANUAL TRANSMISSION AND KEYLESS IGNITION. THIS IS AN UNSAFE COMBINATION SHOULD THE CAR BE STALLED. WHEN THE START BUTTON IS PUSHED AND I HAVE FAILED TO GET THE CLUTCH PEDAL ALL THE WAY TO THE BOTTOM THE CAR WON'T START. NOW THE BUTTON MUST BE PUSHED ONCE TO TURN THE IGNITION OFF, ONCE MORE TO TURN THE IGNITION ON AND YET A THIRD TIME TO ENGAGE THE STARTER AND HOPEFULLY THE CLUTCH PEDAL IS FULLY ENGAGED. ALL OF THIS HAPPENING WHILE IN PANIC MODE AS YOU OBSERVE AUTOS COMING AT YOU. A MANUAL TRANSMISSION VEHICLE SHOULD HAVE A STARTER BUTTON SEPARATE FROM THE IGNITION SWITCH. FOR BACKGROUND I AM 60 YEARS OLD AND HAVE DRIVEN STANDARD SHIFT CARS MY ENTIRE LIFE AND HAVE NEVER ENCOUNTERED SUCH A PROBLEM. I BELIEVE THE CLUTCH LOCKOUT FEATURE SHOULD BE DISABLED IN A VEHICLE WITH THIS COMBINATION OR A SEPARATE STARTER BUTTON BE PROVIDED. I AM CONVINCED I WILL DIE IN THIS CAR EITHER AS A RESULT OF A CRASH OR HEART ATTACK. *TR
NHTSA ODI #10628600
2,750 miles · Aug 16, 2014
Fuel System, Diesel
EXITED THE INTERSTATE AND ONCE ON THE OFF RAMP, TRIED TO SPEED UP AND THE ENGINE SERVICE LIGHT STARTED TO FLASH, THEN THE VEHICLE SLOWED AND WOULD NOT ACCELERATE. I WAS ABLE TO DRIVE HOME AT ABOUT 35 MPH. STOPPED THE CAR, THEN RESTARTED AND THE LIGHT WENT OFF. CALLED THE CLOSEST VW DEALER . AT FIRST THEY SAID CALL THE VW ROADSI…
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EXITED THE INTERSTATE AND ONCE ON THE OFF RAMP, TRIED TO SPEED UP AND THE ENGINE SERVICE LIGHT STARTED TO FLASH, THEN THE VEHICLE SLOWED AND WOULD NOT ACCELERATE. I WAS ABLE TO DRIVE HOME AT ABOUT 35 MPH. STOPPED THE CAR, THEN RESTARTED AND THE LIGHT WENT OFF. CALLED THE CLOSEST VW DEALER . AT FIRST THEY SAID CALL THE VW ROADSIDE HELP SINCE WE HAD NOT BOUGHT THE CAR FROM THEM. AFTER I TOLD THEM THEY HAD ALWAYS SERVICED OUR PRIOR VW'S, ALL THREE OF THEM, THEN THEY CHANGED THEIR TONE AND THEY STATED THAT IF THE LIGHT WAS NO LONGER ON THEN THE SYSTEM MOST LIKELY RESET ITSELF AND IT SHOULD BE FINE. I MADE AN APPOINT TO HAVE IT CHECKED ANYWAY. THE NEXT DAY THE WIFE DROVE TO AND FROM WORK, 120 MILES TOTAL, AND IT SEEMED OK, BUT THE TURBO INDICATOR HAS ALWAYS SHOWN A HIGH READING, EVEN WHEN NOT APPLYING POWER. TOOK IT TO VW DEALER AND AFTER EXAMINATION DETERMINED THE FUEL SYSTEM WAS CONTAMINATED WITH METAL SHAVING. THEY ADVISED THAT VW HAS HAD AN ISSUE WITH THE TDI HIGH PRESSURE PUMP AND THEY WERE GOING TO HAVE TO CONTACT VW TO FIND OUT WHAT NEEDED TO BE DONE AT THIS POINT. THEY TOLD US THAT IT WOULD BE AT LEAST TWO DAYS TO FIX IT, SO NOW WE WAIT. THEY DID PROVIDE US WITH A VW BEETLE, TURBO, GAS MODEL AT NO COST. IT SEEMS THIS TURBO WORKS CORRECTLY ON THIS ONE. *TR
NHTSA ODI #10625766
100 miles · Aug 14, 2014
Service BrakesVisibility/wiper
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE CONTINUED TO SLIDE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. ALSO, THE CONTACT INDICATED THAT WHILE OPERATING THE WINDSHIELD WIPERS THE WIPER BLADES W…
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TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE CONTINUED TO SLIDE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED MULTIPLE TIMES. ALSO, THE CONTACT INDICATED THAT WHILE OPERATING THE WINDSHIELD WIPERS THE WIPER BLADES WOULD NOT CLEAR RAIN FROM THE WINDSHIELD. IN ADDITION A CHEMICAL TYPE ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100.
NHTSA ODI #10622360
60 miles · Jul 29, 2014
Power Train
PROBLEM WITH CLUTCH RELEASE. PULLING AWAY FROM A STOP, THE CLUTCH SOMETIMES DISENGAGES WITHOUT ANY SIGN OF SHUTTER. ALL OF A SUDDEN YOU FIND YOURSELF IN TRAFFIC AND THE ENGINE IS OFF AND THE STEERING WHEEL IS LOCKED. THIS OCCURS SEVERAL TIMES A WEEK AND CREATES A PANIC RESPONSE ESPECIALLY WHEN YOU ARE PULLING AWAY FROM A LIGH…
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PROBLEM WITH CLUTCH RELEASE. PULLING AWAY FROM A STOP, THE CLUTCH SOMETIMES DISENGAGES WITHOUT ANY SIGN OF SHUTTER. ALL OF A SUDDEN YOU FIND YOURSELF IN TRAFFIC AND THE ENGINE IS OFF AND THE STEERING WHEEL IS LOCKED. THIS OCCURS SEVERAL TIMES A WEEK AND CREATES A PANIC RESPONSE ESPECIALLY WHEN YOU ARE PULLING AWAY FROM A LIGHT OR MERGING INTO TRAFFIC. CARS FROM BEHIND HAVE TO HIT THEIR BRAKES WHEN YOU PULL OUT INTO A LANE OF TRAFFIC AND THE CAR STALLS. MY WIFE AND I HAVE DRIVEN SIX DIFFERENT VEHICLES OVER THE PAST 30 YEARS ALL WHICH HAD MANUAL TRANSMISSIONS. FOUR OF THESE VEHICLES WERE VW?S. WE KNOW WHAT IT FEELS LIKE WHEN YOU ACCIDENTLY ?POP THE CLUTCH?. THERE IS USUALLY A SHUTTER AND YOU FEEL THE VEHICLE COMES TO AN ABRUPT STOP. IN THE CASE ON MY 2014 VW BEETLE, YOU SOMETIME NEVER FEEL ANYTHING THROUGH THE CLUTCH PEDAL AND ALL OF A SUDDEN YOU SEE THE ALTERNATOR LIGHT AND YOU REALIZE THE ENGINE IS ?DEAD?. I TOOK THE CAR INTO THE VW DEALER AND THE SHOP SUPERVISOR DROVE THE CAR WITH ME AS A PASSENGER. AS IT WOULD BE, THE CAR NEVER STALLED EVER AFTER MAKING MAY STOPS AND PULLING UP HILLS, ETC. THE DEALERSHIP WAS VERY NICE AND DID TRY TO MAKE THE CAR BEHAVE AS I HAVE DESCRIBED ABOVE. UNFORTUNATELY IT DID NOT. I'M WRITING THIS TO GO ON RECORD AS HAVING WHAT I FEEL IS A POTENTIAL SAFETY RELATED PROBLEM WITH MY VW. *JS
NHTSA ODI #10617394
1,569 miles · Jun 16, 2014
Air BagsElectronic Stability Control (esc)Service Brakes, Hydraulic
CLOCKSPRING BROKE FOR THE SECOND TIME CAUSING FAILURE OF ABS, AIRBAG, ESC AND TIRE PRESSURE MONITORING SYSTEM. SECOND FAILURE OF THE SAME PART IN 3 WEEKS. VOLKSWAGEN IS UNRESPONSIVE. *TR
NHTSA ODI #10598464
259 miles · Jun 16, 2014
Air BagsSteering
CLOCKSPRING IN STEERING BROKE CAUSING FAILURE OF ABS, AIRBAG, ESC AND TIRE PRESSURE MONITORING SYSTEM.CAR WAS BRAND NEW WITH 259 MILES. *TR
NHTSA ODI #10598462
Official recalls
5Dec 16, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Volkswagen Beetle and Beetle Convertible vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver frontal air bag, free of charge. The recall began March 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BC.
Aug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence & remedy
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Additional source detail variants (2)
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Steering:column LOCKING:ANTI-THEFT Device
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Jan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
Consequence & remedy
Consequence: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Oct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Beetle vehicles manufactured June 13, 2013, to July 3, 2014. The glass sunroofs in the affected vehicles may break when the vehicles are operated over a hard road surface or strike a pothole.
Consequence & remedy
Consequence: Vehicle occupants could be injured by falling glass. A sunroof break during vehicle operation also increases the risk of driver distraction and a resulting vehicle crash.
Remedy: Volkswagen will notify owners, and dealers will replace the sunroof, free of charge. The recall began on December 15, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 60B9.
Apr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
Consequence & remedy
Consequence: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗