2012 Volkswagen Beetle

THE DRIVER AND PASSENGER WINDOWS DO NOT GO UP OR DOWN ON COMMAND WHEN THE BUTTON HAS BEEN PRESSED. ONCE THE WINDOW DOES GO DOWN (USUALLY ON ITS OWN) IT IS VERY DIFFICULT TO GET THE WINDOWS BACK UP. I FEEL THIS IS A SAFETY ISSUE AS IT ALLOWS THE ELEMENTS (IE MOISTURE) TO ENTER THE VEHICLE WHILE IT IS PARKED AND COULD CONTRIBUTE TO FURTHER MALFUNCTIONS OF THE ELECTRICAL COMPONENTS THAT CONTROL OTHER ASPECTS OF THE CAR (ELECTRONIC TRANSMISSION, PUSH BUTTON START, TRACTION CONTROL, ETC). VW HAS BEEN UNRESPONSIVE TO OWNERS COMPLAINTS TO THIS ISSUE (CHECK YOUTUBE, TWITTER, AND FORUMS). THANK YOU. *TR

RECURRING ISSUES WITH DOOR POWER WINDOWS. TAKES APPROXIMATELY 6-7 ATTEMPTS TO SECURE OR ROLL THEM UP AFTER OPENING; UNSURE IF THEY WILL COMPLETELY FAIL AND EVENTUALLY NOT ROLL UP AT ALL. SAFETY ISSUE CONCERNS: UNABLE TO ROLL UP WINDOWS AGAINST ADVERSE WEATHER CONDITIONS AND FREEWAY DEBRIS, (RAIN AND DEBRIS CAN DAMAGE ELECTRICAL CIRCUITRY LOCATED NEXT TO DOOR AND DEBRIS CAN INJURE DRIVER; RAIN/WIND/DEBRIS CAN IMPAIR DRIVERS VISIBILITY IF WINDOW CANNOT BE ROLLED UP PROPERLY); IN ADDITION, IN AN EMERGENCY SITUATION THAT WOULD REQUIRE SHELTERING IN PLACE IN THIS VEHICLE; SUCH AS AN ASSAULT, ROBBERY ETC. THE INABILITY FOR THE CONSUMER TO ROLL UP THEIR WINDOWS PRESENTS A REAL LIFE-SAFETY THREAT. AFTER HAVING RESEARCHED ON-LINE AND SPOKEN TO THE DEALERSHIP WHICH I PURCHASED MY VEHICLE FROM, THIS SERIOUS PROBLEM HAS BEEN KNOWN FOR APPROXIMATELY A YEAR, AND I WAS TOLD (4 MONTHS AGO) THAT I WOULD BE PLACED ON A BACK-STOCK ORDER LIST FOR THE REVISED ELECTRICAL MODEM THAT WOULD RESOLVED THIS PROBLEM. I HAVE CALLED FOR FOLLOW-UP INFORMATION AND AN ETA ON THE PART. THEY WERE UNABLE TO PROVIDED ME WITH NEW INFORMATION OR AN ETA. THIS IS CLEARLY A PROBLEM THAT 1) THEY (MANUFACTURE AND DEALERSHIP) CANNOT FIX 2) HAVE NOT FOUND A FIX FOR (MANUFACTURER) AND HAVE BEEN LYING TO THE CONSUMER ABOUT (MANUFACTURER/DEALERSHIP) 3) HAVE NOT ELEVATED TO THE PROPER PRIORITY LEVEL TO FIND A FIX FOR (MANUFACTURER). *TR

THE POWER WINDOW DO NOT GO UP RIGHT. WHEN WINDOW ARE DOWN TRYING TO PUT UP WINDOW THEY GO UP AND STOP ONE THIRD OF THE WAY AND SPRING BACK DOWN PUSH SWITCH TO GO UP WINDOW GO UP HALF UP SPRING BACK DOWN THIS GO ON TWO TO THREE TIME IF YOU HOLD SWITCH IN UP THEY GO UP AND SMELL LIKE SMOKE. THE DEALER SAID V.W. IS TRYING TO CORRECT THIS PROBLEM BUT AT THIS TIME THERE IS NO KNOW FIX . I THINK THIS IS A SAFETY PROBLEM NOT BEING ABLE TWO ROLL WINDOW UP RIGHT A WAY IF WE HAD TO IN A EMERGENCY NOT TO SAY THE SMOKE SMELL. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE ELECTRONIC WINDOWS FAILED AND WOULD OPEN AND CLOSE INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT HAVE A REMEDY AVAILABLE FOR THE FAILURE. THE MANUFACTURER ADVISED THE DEALER NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE CONTACT ALSO STATED THAT THE HEAD REST WAS TOO LARGE AND BLOCKED 40 PERCENT OF HIS VIEW THROUGH THE REARVIEW MIRROR. IN ADDITION, THE CONTACT STATED THAT THE METAL PLATE AROUND THE GEAR SHIFTER WAS TOO SHINY WHEN THE SUN REFLECTED, BLINDING THE CONTACT'S VIEW OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,748. UPDATED 09/05/12*LJ THE CONSUMER STATED THE AIR CONDITIONER WOULD AT TIMES BLOW WARM AIR WHEN ON. ALSO, THE REAR WINDSHIELD WAS TOO SMALL AND THE TINT WAS TOO DARK. UPDATED 09/10/2012 *JS

DRIVER AND PASSENGER WINDOWS REQUIRE MULTIPLE ATTEMPTS TO CLOSE COMPLETELY. SEVERAL PROBLEMS EXIST---FIRST IS THAT AS THE WINDOWS ARE RAISED, THEY TRAVEL UPWARDS, STOP, THEN RETRACT SEVERAL INCHES. ON SUBSEQUENT ATTEMPTS TO RAISE THE WINDOW, THEY CONTINUE TO BIND WITHIN THE DOOR MECHANISM, REQUIRING ADDITIONAL ATTEMPTS TO GET THE WINDOW TO CLOSE. ADDITIONALLY, THERE IS AN ISSUE WITH OPENING/CLOSING DRIVER AND PASSENGER SIDE DOORS. THE WINDOW IS DESIGNED TO DROP ROUGHLY ONE QUARTER TO THREE EIGHTH'S OF AN INCH WHILE THE DOOR IS BEING OPENED (OR CLOSED). ONCE THE DOOR IS CLOSED OR LOCKED, THE WINDOW IS DESIGNED TO RETURN TO THE CLOSED POSITION. THE DRIVER'S SIDE WINDOW DOES NOT CLOSE COMPLETELY AFTER LOCKING THE CAR, LEAVING THE CAR OPEN TO THE ELEMENTS AND VULNERABLE TO BREAK IN. THE SAME PROBLEM HAS APPEARED ON THE PASSENGER SIDE, ALTHOUGH IT ONLY HAPPENS MUCH LESS FREQUENTLY. LOCAL DEALER AND VWOA TOLD ME THERE IS NO FIX FOR THE 2012 BEETLE WINDOW PROBLEMS, AND THAT I WILL BE CALLED ONCE THERE IS A SOLUTION. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW WAS ABLE TO BE OPENED BUT COULD NOT BE CLOSED. THE CONTACT HAD TO DEPRESS THE POWER SWITCH FOR THE WINDOW SEVERAL TIMES BEFORE WINDOW WOULD RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE MANUFACTURER EXPERIENCED FAILURES WITH THE PART BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 8,000. THE FAILURE MILEAGE WAS 300.

I PURCHASED MY CAR FROM OURISMAN VOLKSWAGEN OF LAUREL 3371 FORT MEADE ROAD, LAUREL ON MAY 27, 2012 I BEGAN HAVING TROUBLE WITH DRIVER'S SIDE THE AUTOMATIC WINDOW OPENING MECHANISM TOOK MY CAR BACK TO THE DEALER FOR REPAIRS ON SEVERAL TIMES. THE WINDOW HAS ISSUES GOING UP AND STAYING UP. I JUST MADE MY FIRST PAYMENT ON THIS VEHICLE AND ITS BEEN IN THE SHOW OFF AND ON FOR A MONTH. I'VE BARELY GOTTEN TO DRIVE THE CAR. I CALLED TO PICK UP THE CAR TODAY TO FIND OUT THAT THE CAR STILL ISN'T FIXED AND THEY HAD SOMEONE FROM CORPORATE COME DOWN TO TRY TO FIX IT AND THEY DON'T KNOW HOW TO FIX IT AT THIS TIME. I WAS TOLD THAT IT COULD TAKE UP TO THREE WEEKS TO FIND OUT IF WHAT THE PROBLEM IS OR TO FIND OUT IF THEY CAN'T FIX IT. ITS OBVIOUS THAT THEY CAN'T FIX IT BECAUSE THEY TRIED 3 TIMES AND MY WINDOW STILL ISN'T FIXED. BUT NOW I HAVE TO GO PICK UP MY CAR AND ITS NOT FIXED. ITS BRAND NEW BARELY A MONTH OLD AND I PAID FOR GOODS THAT ARE CORRECT. *JS