2025 Volkswagen Atlas

Unknown cause and effect. Driving 25-30 MPH per the stated speed limit when suddenly the car braked, going from the estimated speed to 0 in the middle of the road nearly causing a rear end collision. I had to restart the car, put it back in drive and release the parking brake to avoid impeding traffic any further. There were no dash indicators or indication noises. Just a sudden and abrupt braking.

In December all of the cameras and front assist sensors stopped working. When I called to get into a Volkswagen dealer they first told me to get a car wash and that should solve it. When that didn’t work they weren’t able to get my car in for about 1 month. I’m that time we collided with deer on the highway and none of the collision assists worked. Now my car repaired and it’s still not working. My car was new in July 2025.

The infotainment system, which controls most of the functions of driving safely, is down again for the 2nd time since I purchased my Atlas on 6/9/25. The first time it happened, the local VW dealer had me bring it in on 8/30 & they "fixed" it relatively quickly. They stated it was a local issue & had many Atlas screens that went down but they didn't know why. Now on 10/16 this occurred again, I called the local VW dealer & was told they can't get me in for over 2 weeks. I have a long trip planned before that & also I am heading back south for the winter prior to the date they can get me in. I was told I can drop off the vehicle for an unknown time frame - which leaves me no vehicle at all unless I rent a car for this unknown time frame. A second service advisor called me back to advised it is now a nationwide issue & as of now, there is no solution to fixing it. So why would I drop off my vehicle if there is no solution for this issue?

The car is in cruise control on the freeway, going 70-80mph and suddenly decelerates/brakes slam on, to slow down. The front collision will come on and the car will come to almost a complete stop when there is absolutely NOTHING in front of me. The vehicle will alert there is no driver, when I have both hands on the wheel, and start braking. These sudden stops and slow downs are going to get me or someone else killed. This is an ongoing issue.

The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the car for 8 days and says they can not replicate the problem. He asked me for permission to drive it to Land O Lakes and I said no the car is very dangerous and that is a huge liability . I gave them permission to drive it around local only. No the vehicle has only been inspected by the dealer. He said since they can not replicate it he can not have a mechanic from Volkswagen assigned to it. No nothing appeared only after. Also, the brakes squeak and sound like it’s grinding on metal like a very old car. Also the front assist beeps loud when nothing is in front of the car. Also, when I go to start the car at times, it will not detect the key. I will bring the second key and it will not detect the second key also. Also the radio screen constantly disconnects everything and it will turn black and then display 0000 with a date of April 6 2025. Also while driving the app will say the door is open. The trunk is open the windows open when everything is closed. That also happens at 2 AM or 3 AM. It will say the trunk is open. The door is open and everything is closed.