2024 Volkswagen Atlas

Vehicle has randomly applied emergency breaking with the Forward Collision Warning System activating when no vehicles, pedestrians, animals, or objects were present to initiate this safety feature. This has happened in October of 2023, March of 2024, and August of 2024. Infotainment System has been replaced once to address several issues. These issues have not being resolved. Vehicle is currently at VW for the 9th+ time to rectify multiple issues with vehicle. Have started the Lemon Law process for this vehicle.

Our Vehicle's GPS system will not calibrate and the navigation system is completely off when driving. The affected safety and driving systems have caused our car to stop suddenly at freeway speeds on the freeway, As well, while driving in town, our safety deterrent systems will alert constantly due to the wrong location is being sent to the car. Volkswagen Company notified dealerships yesterday to prepare for an onslaught of consumer complaints about this issue. There is no expected timeline to deal with this directly as it is not a hardware issue but rather a cellular GPS issue with Verizon wireless. Volkswagen has no intent on dealing with the safety issues with this car and accepts that your car may stop suddenly on the freeway because the car thinks you are in a school zone. My family's safely comes first and we can no longer drive our car.

My wife and I bought a new VW Atlas 2.0 SEL on [XXX] 2024. On the way home from Auto Imports in Brainerd, MN, the Adaptive Cruise Control (ACC) shut off suddenly in the dark slowing the car until I disconnected the Adaptive Cruise Control. My wife drove our autistic grand daughter to her therapy session in Grand Forks, N.D. using as we customarily do [XXX] . It happened to her twice on the way home. We took the car to Valley Imports in Fargo four times and were told each time many other Atlas's were experiencing the same and other problems. ACC disengaging, brakes stopping the cars etc. The navigation system had to be repaired it was off by 1 mile and the Stop/Start system has never worked. The dealer told me The Start/Stop system only works in perfect conditions, not to cold, not to hot etc. It has never worked. After the dealer tried to follow the VW recommendations 3 times it continued. I have experienced the ACC defect dozens of times and on [XXX] 2024 7 times on [XXX]. We dropped the car at the dealer and after one week at the dealers on [XXX], 2024 , and a new radar sensor was installed, it happened again twice on the way home on [XXX] crowded with semi-truck traffic connecting the US to Canada. Most importantly on the return from the dealer or the third repair on [XXX], to Walhalla on [XXX], the brakes suddenly slowed the car from 75 to 68 until I could disengage the ACC. There were cars and semi-trucks following us creating a dangerous situation. All we need is for the ACC to shut off or the brakes to suddenly slam on as described in front of distracted semi-truck driver heading north or south on the interstate behind us and we have a disaster. We will not drive the car again nor risk my wife, grand daughter's or my life. I found the case of [XXX] v. VW U.S.D.C. [XXX]. VW has known about these dangerous defects, has done nothing and concealed them. Risking our lives. . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was told by dealership that due to the boosters transmitting radio frequencies in rural areas that it interferes with the adaptive cruise control. I have gone on 3 trips where this causes the front assist and cruise control to disengage at highway speeds. Had someone been behind me they would have rear-ended my vehicle. In 6 months has happened three times but the dealership has not been able to reproduce due to our high population in our area. Dealership is aware but they don't know how to fix as manufacturer hasn't released any information. Car was purchased in 9/2023 and happened twice within 3 weeks. Third time was 2/17/24 on another trip through a rural area.