2023 Volkswagen Atlas

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2023 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While reversing, the car shut down while moving. I had to bring the car to a stop, put in park, and restart the car. Second occurrence parking and while pulling in the engine stalled while moving and had to stop, park, and restart engine. No warning lights on dash. Dealership unable to reproduce. Upon looking online this seems to be a common issue for these vehicles. Others complained that it happens when accelerating at stop lights which could cause a crash.

At approximately 8500 miles the car started randomly stalling, maybe once or twice a week. Now at 9600 miles it stalls every time we drive the car. This is not the Start/Stop system as we deactivate that when we get in the car. Typically, the car is warm, the AC is on, we have idled with the car in park then place the car in gear to drive and it dies. The dealer claims they cannot duplicate the problem. Also, the throttle is very non-linear. One time you push the throttle a little and the car takes off slamming you back in the seat. The next time you can push the throttle halfway down before the car responds then it just slowly accelerates. This problem has not been brought to the attention of the dealer yet but will upon the next appointment. This is very dangerous as other drivers are expecting you to move but you have to put the car in park and restart it. This could get someone killed.

On [XXX] I was driving approximately 30 mph on a sunny, 83F day. There were no other vehicles around me, no pedestrians, no bicycles, no animals, etc. I was traveling south on a straight section of the road when my car came to an abrupt and complete stop. The car's automatic braking system was engaged without any prior warning. The car went from 30mph to 0 mph instantly. There was a loud beep, the red ABS indicator light came on, the wipers started operating involuntarily. The force of the momentum cause items to fly forward in the car. The seatbelt locked up. The force of the stop also caused whiplash and the belt tightening caused pain to my ribs and back. I was stunned and scared. Thankfully, no cars were around me and I was going 30mph instead of 70mph when I travel the highway most of the time. If someone was behind me or I had been traveling faster, the incident could have had grave consequences. I was next to a dentist office so I pulled into their parking lot slowly. I turned the car off and looked at the exterior. There was no indication that I had struck anything and there was nothing in the road that would have set the system off. Not even a leaf or bug. I had received a letter 2 days prior about a class action lawsuit against VW describing this same issue going back to 2017. I looked up what to do in the situation and everything online suggested deactivating that feature on the car. I turned the car on and deactivated it. I drove 15 mph to my office 0.4 mi away because I was scared it would happen again. I called my dealership and scheduled a diagnostic appointment. They couldn't get it in until [XXX]. They have had it overnight and have pulled data from it and sent it to VW in Germany apparently. Since I deactivate the feature before each trip, the problem has not happened again for me. There are many stories of this happening online but VW hasn't issued a recall at all and says it isn't an issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine completely stalls while driving. It has happened many many times at various speeds and as well as in stop n go traffic. It’s happened on main highways like I-95. No check engine light or any other alerts appear. The screen says put car in “P” (park) and manually start engine. I’ve taken my car to the dealership to report the issue at my 20k miles service. They looked over the car and decided it must be the battery and replaced it. On my way home it stalled again and two more times throughout my day. I called the service department manager to tell her it’s still happening and how stressful and dangerous this is. She has asked for me to leave my car with them to try to figure out the issue. They are however well aware that’s is an issue with their vehicles. I’ve personally spoken to others who have the same vehicle having the same exact issue. These vehicles need to be recalled as soon as possible before someone gets into an accident.

The car stalls while driving. The vehicle will just shut off while trying to back up, pull into parking lots, pull away at traffic lights, and trying to turn into a roadway. It has done this dozens of times. Volkswagon has replaced the eval canister numerous times, as well as other parts. It still constantly stalls while actively driving it on the road. It is extremely unsafe. The evap canister is the known issue, but it continues to break and the stalling issue continues.

This is my second Volkswagen Atlas, that has the same issues of breaks making loud squealing noise when I hit the brakes. Volkswagen changed the brakes on my 2022 Atlas, then allowed me to trade it in for a 2023 Atlas. I been having the same problem with the brakes and all the dealers says is' ( Volkswagen is aware of the brake problem and working on a solution)., however it has been a ongoing issue for over a year. Just today in Walmart parking lot located at [XXX] , I hit brakes and the brakes squeal loud, this is not just an issue because of the noise, this is a safety issue. Now the dealer is telling me the brakes are only under warranty for 24,000 miles and my car has 34,000 miles, leaving me having to try to find out what to do on my own. My car note is $914.10, I love Volkswagen, but I will never buy another one. Imagine paying $914.10 per month for a vehicle that has a safety issue and the dealer has been working on a solution for over 2 years. The break lights doesn't come on, so the dealer stated it is only a annoying sound not a safety issue, I believed these vehicles need a examination or please examine mines, because if your brakes squeals, something is wrong with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)